I installed Lion, now my dvd drive doesn't recognize any files on dvd. Please help.

Please give us a little more information as to what you precisely mean by "doesn't recognize any files" so we can better help you.

Does Finder see the DVD drive?

Does FInder show any of the filenames of the files on the DVD?

Or does no App recognize the files and know what ot do with them if yo double click on them??

or ???

Steve

Well I can't say that any brilliant ideas immediately come to mind.

But does thia happen for say DVDs with movies on them or other types of data?

Can it handle CD's correctly??

Do you have bootable backup of 10.6 that you could try toconfirm that the Drive still really works??

Steve

Hi Mike ,

did you manage to fix the problem as i'm in the same boat as you..

Tarzy

I think you've confirmed that the basic physical DVD drive is OK.

I dug out some DVDs with image made via "Burn xx times to Disc" under Finder -> File.

They are all ok.

They include jpgs and raw images in the DVD root and in folders on the DVD.

Are your DVDs prepared in some other manner??

Sort of grasping at straws, but if we can in anyway narrow things down it might help.

Steve

Thanks Mike ,

Tried it but it still hasn't worked BUT I can watch a dvd ????????? I just will not let me open a dvd with photos on... cd yes... might have to ring apple .. hope you have luck with yours

Tara

I'm having the same issue with data DVDs in OS X Lion. I have the latest updates installed. The worst part is that my iMac with 10.6 (with latest updates) can read the same DVD without any issues. This an absolutely annoying problem to have, is anyone at apple support reading these threads, because I doubt it is only 3 people that are having this issue?!

I'm also having the same issue. Some of my previously burnt DVDs are not recognised on mu iMac running Lion yet strangely they work fine on my wifes Macbook running lion.

I have a brand new iMac and it doesn't recognize any dvd's, data on it or not. Tech support, if you can get through are absolutely useless. They use flash cards from what I can tell and have no tech savvy at all.

As a new Apple user I'm not impressed. A little searching shows this to be a very common problem yet Apple still insists on the old "shut off the power and wait 10 seconds. Then, hold down option / command / p / r keys and turn the power back on. You should hear 2 sounds, let off the keys - This should reset your dvd drive" trick.

They gave me the number to a repair center. I've had the unit for a week. They should send me a new one instead of me having to drive an hour to the repair center.

Simmilar issue. Finder displays files and folders only at root of CD. Other words: Finder shows every folder on CD as empty. I can see every file in Terminal using command like ls /Volumes/my_disc/subfolder. Additionally I can't open CD at all from Finder's sidebar - CD is grayed out there. I can open CD only from the Desktop.

CD is burned using Nero 7 at Windows. CD worked at Snow Leopard, stopped working after upgrade to Lion. I don't have this problem with discs burned using CDBurnerXP. File system used on disks makes no difference, it's just like Nero - doesn't work anymore vs. CDBurnerXP - still works after upgrade.

Hope it can help a little to catch a bug.

What more can I say....you guys have pretty much covered it. I'm having the same issue. Was using the DVD with photos the morning before installing Lion. Now it sees the DVD, gradually brings some of the folders on line, then some of the folder contents and after a half hour I can start editing those. But half the folders don't show up at all. Common Apple....don't let us down!