iTunes Crashes while selecting 'include video' in Sync Photos

Same problem for me. It worked fine before I upgrade iTunes.

Hope support will fix the problem quickely.

Just hoping to provide some focus on this issue - I am having the same issue when I attempt to move a video from the camera roll to another folder (meaning the video was taken by the same phone). Windows 7, iTunes 10.4.0.80, iPhone 4.3.4.

Thanks.

I'm having issues with iTunes crashing when "optimizing photos". I don't know if it's the videos or not, but I did have a new video.

I actually had iTunes crash while syncing music and podcasts as well, but doing a restore of my iPad 2 seemes to have fixed that (hopefully).

Same here, the latest version of iTunes crashes when I tried syncing videos taken on my iPhone 4, I have re-installed an older version of iTunes which has solved the problem for now!

Same problem here too! crashes when syncing videos and photos but it's ok when I turn off the video sync 😟

Iphone 3gs and newest update of Itunes..

I'm having the EXACT same problem!

Hi Support,

Same issue here, it seems that it's video related. iTunes crashes when trying to sync photos AND videos. It also crashes when it was syncing a "Music Video" from my music libary. Using iTunes 10.4.0.80 and iPad 2 with lastest firmware 4.3.5 (8L1). Please help.

Thanks!

I too am having this problem, I have iTunes 10.4.0.80 and my iPhone4 had trouble syncing when 'with videos' is ticked with iOS 4.3.3 and 4.3.5

Seems to be an issue in itunes rather than in iOS.

I am having the same problem.

iPhone 4 and iPad 2 (4.3.4 iOS)

iTunes 10.4.0.80

Windows 7 (64 bit)

I also noticed the art work for my movies in the Video app of my iPad 2 have all been replaced with random album artwork (for example the Dark Knight is represented by a picture from Toad the Wet Sprocket's cover art). The movies play fine. Guess I will revert to older iTunes for now and hope for a fix soon.

Hi All,

I have exact same problem wiith an iPAD2, latest Itunes & iPAD OS. I removed all the previously syncing okay video content from my Pictures folder (I have mixed photos and video content in each sub folder) and it syncronises okay with "Include Videos" turned on and then even if I put just one video file now in any sub folder iTunes crashes as soon as it tries to optimise this video. I am running Windows 7 Professional and never had any problems prior to latest updatte so come on Apple, surely this is a serious problem evreyone must be having? I have imovie on my iPad and now all the video content it needs I cant get onto the iPAD2. I have tried installing an earlier version but it won't let me and there seems to be conflicting threads on how to do this without losing all my settings and libraries for contacts, email, >10,000 photo's and video's, apps etc.

same problem here, both iphone 4 and ipad 2 crash my itunes... only when optimizing video files from image folders...

Same problem syncing iPad 2, but can sync iPhone 4. Running Windows 7 Home Premium.

Has anyone found a resolution for this yet? I'm having the same problem everytime I check the "include videos" box. It's driving me nuts!

I even upgraded to 10.5.0.60 (beta 4?)

Thanks,

Ron

I am a COMPLETE NEWBIE to Apple, Itunes, and Iphone...how do you go back to an earlier version???

Thanks,

Ron