iTunes Crashes while selecting 'include video' in Sync Photos

Hi Support,


I have a problem while I sync my iPhone 4.If I select ‘include video’ option in ‘Sync Photos’ from folder iTunes crashes. It works absolutely fine if ‘include video’ option is not selected. The videos inside my sync folder are compactable with iPhone, since it was taken by iPhone.

Even Sync Photos with ‘include video’ was working fine until I upgraded my iTunes yesterday. Right now I can’t Sync the videos through this option. Please help

I recently updated my iTunes to version 10.4.0.80 and my iPhone is running iOS v 4.3.4 (8K2)


Thanks & Regards


andukka

iPhone 4, Windows 7

Posted on Jul 24, 2011 9:45 AM

Reply
269 replies

Jul 26, 2011 7:27 PM in response to andukka

I am having the same problem.

iPhone 4 and iPad 2 (4.3.4 iOS)

iTunes 10.4.0.80

Windows 7 (64 bit)


I also noticed the art work for my movies in the Video app of my iPad 2 have all been replaced with random album artwork (for example the Dark Knight is represented by a picture from Toad the Wet Sprocket's cover art). The movies play fine. Guess I will revert to older iTunes for now and hope for a fix soon.

Jul 27, 2011 5:37 AM in response to andukka

Hi All,


I have exact same problem wiith an iPAD2, latest Itunes & iPAD OS. I removed all the previously syncing okay video content from my Pictures folder (I have mixed photos and video content in each sub folder) and it syncronises okay with "Include Videos" turned on and then even if I put just one video file now in any sub folder iTunes crashes as soon as it tries to optimise this video. I am running Windows 7 Professional and never had any problems prior to latest updatte so come on Apple, surely this is a serious problem evreyone must be having? I have imovie on my iPad and now all the video content it needs I cant get onto the iPAD2. I have tried installing an earlier version but it won't let me and there seems to be conflicting threads on how to do this without losing all my settings and libraries for contacts, email, >10,000 photo's and video's, apps etc.

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iTunes Crashes while selecting 'include video' in Sync Photos

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