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Missing emails in Mail - Lion deleting them?

79646 Views 246 Replies Latest reply: Jul 25, 2013 10:10 PM by mattwong0502 RSS
  • OisinOg Level 1 Level 1 (0 points)
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    Jan 31, 2012 10:20 AM (in response to OisinOg)

    Nope; 11 messages now showing in the Workshop folder.

     

    I was about to write that I only had two accounts, but hmmm.

     

    *In Mail* only two accounts are set up. But in my SysPrefs (Mail, Contacts & Calendars) there are also Me.com and iCloud accounts showing. Does this make a difference?

  • Ernie Stamper Level 8 Level 8 (37,415 points)
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    Jan 31, 2012 10:56 AM (in response to OisinOg)

    How many account folders are to be seen in the Mail folder? 

     

    I have not experimented with iClound versions, but Mobile Me accounts are IMAP, and if forcing a reindexing via the removal of the Envelope Index file would need to be removed.  Such would be the case for iClound, if an account has been created.

     

    I was using a modified version of what is cited here: 

     

    http://docs.info.apple.com/article.html?path=Mail/4.0/en/14019.html

     

    You could also simply remove the Gmail account in the Preferences, and later after quitting and relaunching Mail, add it back.  But more about any other accounts, first.

     

    Improper indexing is the primary reason that message known to be a mailbox do not display, btw.

     

    Ernie

  • OisinOg Level 1 Level 1 (0 points)
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    Jan 31, 2012 11:02 AM (in response to Ernie Stamper)

    In Mail, only two accounts are showing: Eircom and Gmail.

     

    I'll try removing the Gmail account and adding it back in.

     

    Edit: that was strange. I removed the Gmail account in the Mail prefs, and then quit and reopened Mail. Gmail is gone, but has left two little children behind: folders called Drafts (Gmail) and Sent Messages (Gmail).

  • OisinOg Level 1 Level 1 (0 points)
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    Jan 31, 2012 11:44 AM (in response to OisinOg)

    Deleted those two mailboxes, quit, emptied Mail trash, removed another version of the yokey from the Library/Mail folder, restarted Mail, rebuilt mailboxes, invoked St Brigid, patron of poets (her feast day's eve today, after all), and Mercury, tutelary god of postal staff, and counted the mails in Workshop: 12, including two I'd just sent as test mails.

  • Ernie Stamper Level 8 Level 8 (37,415 points)
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    Jan 31, 2012 2:03 PM (in response to OisinOg)

    In the Mail folder, open the IMAP account folder and look for the Workshop.imapmbox folder -- is there one?  If so, then within that open the folder named Messages and report how many xxxxx.emlx files are there?

     

    Now in the Mail folder open the Mailboxes folder -- is there any xxxxx.mbox folder there that is named Workshop?  If so, check its Messages folder content.

     

    Ernie

  • OisinOg Level 1 Level 1 (0 points)
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    Jan 31, 2012 3:28 PM (in response to Ernie Stamper)

    Doing this in the morning...

  • MMImedia Calculating status...
    Currently Being Moderated
    Feb 1, 2012 9:31 AM (in response to Adam McGechan)

    Suddenly, I'm now receiving all incoming e-mail for an IMAP account in my mac.com (iCloud) account. I checked the setting and everything appears to be OK.

     

    How did this sudden ghost in the machine appear and any ideas how to correct it? (No doubt, something to do with the awful Lion) I'm guessing I should delete the existing IMAP and then reset it. But, will I lose the e-mails that have been saved in the account?

  • anbes Level 1 Level 1 (0 points)
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    Feb 1, 2012 12:44 PM (in response to Adam McGechan)

    Well, I don`t know if some OFF hard worked occured, or if it was linked to some other huge issue - the wifi conection, but there was a long time since I hade this problem with Mail. Maybe, maybe the new airport update corrected it too..

  • OisinOg Level 1 Level 1 (0 points)
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    Feb 1, 2012 3:33 PM (in response to anbes)

    I wonder if this is to do with the fact that I'm using an Air, with two Airport Extremes making a network. Hmm.

  • paul bresciani Calculating status...
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    Feb 7, 2012 9:10 PM (in response to Adam McGechan)

    I sure was hoping 10.7.3 was going to fix this problem. Has anyone got this positively solved, and if so, could you post again the solution?

  • Amanda! Calculating status...
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    Feb 18, 2012 10:49 AM (in response to Adam McGechan)

    Me too!

  • Azzie Calculating status...
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    Feb 29, 2012 9:24 AM (in response to Adam McGechan)

    Yes I have to hosted exchange accounts and im having the same issue. sometime mail will empty out my inbox and then sometimes all the emails will reappear. And this usually only happens on one account at a time. meaning one email account will show all emails and the other will be empty, then it will happen to both and then back again. I've been using outlook which works fine for me, but I wanted to limit my third party apps and just use mail, but I cant until they fix this bug.

  • hanksd Calculating status...
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    Feb 29, 2012 9:37 AM (in response to Adam McGechan)

    Not missing, just hidden? When I view all of my "mailboxes" sometimes there are items not listed that can be seen when I click on a particular mailbox. This is without any selection criteria entered.

     

    I sure hope Apple realizes how critical an issue this is for all of us??? I fully expected 10.7.3 to fix this...

     

    The issue of being unable to search for mail, or view mail that is actually on my computer is a royal pain!!!

  • Rob Rietveld Calculating status...
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    Feb 29, 2012 1:04 PM (in response to hanksd)

    I am a business user in a higher management position. Several critical mails completely dissapeared before and it happened to me again in 10.7.3.  It is so embarrassing that I am running around asking people to send me messages again with silly excuses, (inadvertent deletion, machine crashed etc)  as no one would believe me if I say that it is Apple delivering such flawed software. (and avoid the sniggering "take a winPC, Apple was so gooood wasnt it?")

     

    I have transferred the POP and IMAP accounts to Thunderbird, but I still have two important exchange accounts which are not supported by TB.

     

    Does anyone have a good suggestion on how to move away from Mac mail. I had Entourage before but that was a small disaster as well. Any experiences out there with Outlook 2011?

     

    Thanks

  • Csound1 Level 7 Level 7 (32,235 points)
    Currently Being Moderated
    Feb 29, 2012 2:08 PM (in response to Rob Rietveld)

    Rob Rietveld wrote:

     

    I am a business user in a higher management position. Several critical mails completely dissapeared before and it happened to me again in 10.7.3.  It is so embarrassing that I am running around asking people to send me messages again with silly excuses, (inadvertent deletion, machine crashed etc)  as no one would believe me if I say that it is Apple delivering such flawed software. (and avoid the sniggering "take a winPC, Apple was so gooood wasnt it?")

     

    I have transferred the POP and IMAP accounts to Thunderbird, but I still have two important exchange accounts which are not supported by TB.

     

    Does anyone have a good suggestion on how to move away from Mac mail. I had Entourage before but that was a small disaster as well. Any experiences out there with Outlook 2011?

     

    Thanks

    It depends ... Outlook 2011 is an excellent Exchange client while managing to be an awful neary everything else client (but it is good at POP) use it with your Exchange Server and use TB for everything else.

     

    Mac Mail will handle Exchange accounts fairly well (some limitations especially with delegates) and is a superb Imap client.

     

    You pays your money and you takes your choice.

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