14 Replies Latest reply: May 7, 2014 11:10 AM by Avalon128
fixagency Level 1 Level 1 (0 points)

I am on my 4th macbook pro in a year and a half and have basically had nothing but trouble. The last 2 were i7s and they both have emitted fumes and I have been experiencing much more frequent headaches than I have ever had in my life.

 

  Model Name:    MacBook Pro

  Model Identifier:    MacBookPro6,2

  Processor Name:    Intel Core i7

  Processor Speed:    2.66 GHz

  Number Of Processors:    1

  Total Number Of Cores:    2

 

This newest one I've had for a few months and though I was hoping the smell would go away, it has not. I tried installing smc fan control and running them at high for a while. This is not helping. I just read that the fumes could be carcinogenic so that *****.

 

I've had laptops for the last 10 years, most of which were stable good laptops, so this new breed of smelly laptops really is a step down for Apple. When I called tech support, they said their was nothing in the documentation about it even though people in other forums reported that apple techs knew about the fumes.

 

Anyways, what I am wondering is, does the newest model smell? Does the macbook air? Do all the apple laptops smell at this point?


mbp
  • The hatter Level 9 Level 9 (60,265 points)

    You stumbled into the wrong forum, this is workstation users, not notebooks.

     

    And nothing we can do or offer.

     

    MacBook Pro

     

    MacBook Pro Apple Support

  • Csound1 Level 8 Level 8 (40,340 points)

    You're postng in the wrong forum,

     

    Can you sustantiate this for me "even though people in other forums reported that apple techs knew about the fumes"

  • The hatter Level 9 Level 9 (60,265 points)

    Bad heatsink paste or not seated properly?

     

    Oh, and DO use iStatPro or Hardware Monitor (or freeware Temperature version).

     

    I have a box, sealed, with Artic silver as even TWO YRS later the stuff in there that I used when installing and using paste with a couple processors.... is terrible. Horrid.

     

    So I do understand and sympathize with and I avoid any out-gasing. There are books that use ink and paper that I won't open. I got a flyer in the mail for insurance and it literally blew me over it was so strong.

     

    More than using the laptop FanControl, I would keep the room aired out, put a Rabbit Air in there to help, maybe an Ion air purifier though those have their own issue I've found.

     

    A few people had strong smell from their Mac Pro workstation, I would guess processor area or PSU, too.

  • Wilbrik Level 1 Level 1 (0 points)

    I can't believe you posted this yesterday.  I came on today to post the exact sae thing.  I've owned MacBook Pros since they first came out.  I still have the first 17" MBP on the market.  Love them.  But...

     

    I recently purchased an MBP 13" and it emits an awful smell.  It's a very 'chemically' smell, and the closest approximation I can make to the smell would be if you set a mothball on fire.

     

    I've been getting headaches - and I *never* get headaches - and developing a light cough when I work on my computer too long.  My wife tells me my clothes have a chemical smell on them, so I had her smell my MBP and she says it's the same odor.

     

    In any case, is there a known cause for this, and more importantly, is there a resolution?

     

    No way inhaling this stuff can be healthy.  I love the machine, but I can't deal with this smell anymore.  The entire condo reeks of it after only a couple hours of the machine being powered on.

  • fixagency Level 1 Level 1 (0 points)

    You have one of the new 13"? Can you post the version please.

    Uggg. I don't know what to do. I need a mac laptop for work.

     

    Does anyone have the air and does it emit fumes?

    Trying to get a mac that doesn't smell is starting to cost me money, so I am real hesitant to buy another Pro model just to have it be toxic as well. Also, perhaps there is just something wrong with this model. I have the last iteration of the previous model that came out.

     

    In googling Macbook Pro fumes, I found this which is from a few years ago but enough to make me want to get far away from this macbook pro.

     

    http://www.macnn.com/articles/08/09/29/mac.pro.toxic.u/

     

    I'm not sure how this is the wrong forum. It shows this on the top

    Apple Support Communities >                             Notebooks >                             MacBook Pro >         Discussions

    If someone moved the discussion to the right forum, thanks.

  • Wilbrik Level 1 Level 1 (0 points)

    This may seem an odd question, but do you use an external monitor, by chance?

     

    As for the model I have, it's the 13" i5 MacBook Pro:

     

    Model Name:          MacBook Pro

      Model Identifier:          MacBookPro8,1

      Processor Name:          Intel Core i5

      Processor Speed:          2.3 GHz

      Number of Processors:          1

      Total Number of Cores:          2

      L2 Cache (per Core):          256 KB

      L3 Cache:          3 MB

      Memory:          8 GB

      Boot ROM Version:          MBP81.0047.B0E

      SMC Version (system):          1.68f96

     

    I took my laptop to the Apple store today, and we ran several programs simultaneously to heat up the CPU and make the fan turn on, but they couldn't smell what I smelled.

     

    And to be honest, I didn't notice it as strongly.

     

    So I'm now thinking it may be some adhesive that needs to be heated for several minutes, maybe even over an hour, before it starts fuming.  It needs to reach a boiling point, if you will.

     

    I don't know what to do.  Apple thinks it's a "normal smell" but it's making me ill.  I'm thinking about just selling it and getting a quad core i7 at the lowest clock speed possible, the idea being that it should run cooler and perhaps not have the issue with fumes.

     

    I really wish I could get someone from Apple to visit the house after the compute has been on for a couple hours.  The smell is overwhelming.

  • fixagency Level 1 Level 1 (0 points)

    I don't use a monitor. I'd say mine takes some time to start smelling too. It doesn't smell right away.

    I'll try and keep track of the timing and then may open it up once it smells.

     

    Thanks for your specs. Mine is an i7 and it has fumes. I have the last i7 with firewire.

     

    I don't think it is normal. I've had macs and pcs for 15+ years and have never had this issue before this model.

  • Csound1 Level 8 Level 8 (40,340 points)

    I have a mid 2010 core2duo 13" and a mid 2011 i5 13", neither of them smell bad.

  • CMCSK Level 6 Level 6 (10,500 points)

    Have you contacted Apple Customer Relations about this issue?

     

     

     

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  • Wilbrik Level 1 Level 1 (0 points)

    Yes, I called Apple Care and took the notebook into the store.  They were sympathetic, but could offer no solution.  I think the only thing I can do is take it back to the store, have them run a 3D program that taxes the system so it gets good and hot for an hour or so, then let them take a whiff.  It didn't help that pretty much every employee at my local Apple Store was recovering from the same cold, so all of them had stuffy noses.

     

    Even though this problem is extremely annoying, I have to admit, having a bunch of Apple techs and other concerned customers picking up my computer and sniffing it had a great deal of comic value.

     

    But the thing still reeks.

  • CMCSK Level 6 Level 6 (10,500 points)

    Wilbrik wrote:

     

    Yes, I called Apple Care and took the notebook into the store. 

    I asked if you contacted Apple Customer Relations.  That department takes care of customer concerns like yours.  They are NOT tech support.  If you are in the US - (800) 767-2775

     

    Outside of the US, call Apple tech support and ask politely to transfer your call to the Customer Relations department.

     

     

     

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  • fixagency Level 1 Level 1 (0 points)

    I will try customer relations when I have some free time. Haven't tried that yet. What I have been doing is running the fans at 6000RPM at all times and that seems to alleviate the issue. It's annoyingly loud but better than fumes. I have been trying to keep track of when it starts to smell. Basically if I have it on for about an hour with the fans at default it will start to smell. I think it is definitely a heat issue. Something is getting too hot and starting to melt or boil.

    In about a week I will have some more time and will try taking the thing apart when it starts to smell to see if I can locate the culprit.

  • lukax Level 1 Level 1 (0 points)

    @fixagency

     

    I have the same problems...:(

    Have you find out what's the source of the smell? Could it be the battery or maybe a termal paste?

     

    Thnx!

  • Avalon128 Level 1 Level 1 (0 points)

    Anyone figured out how to mitigate? I've been working on an older MacBook and a 24" iMac for a few years, just started using a late 2013 15" MBP 8GB ram 2.3 intel duo with an external Thunderbolt and am dying - very chemically sensitive and it's knocking me on my butt, useless for work.