Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

There was a problem installing Mac OS X

Hi there,


I have a problem with my macbook pro (2011 series).

I wanted to make a clean install of Lion so I burned the internal DMG of Lion (InstallESD.dmg) to a DVD (and to a pendrive, and to a partition).

Also, I check that the md5 sum of the file is correct (comparing with a friend)


Then I deleted all the partitions and I tried to install Lion, but didn't work.

There is an error in the instalation, before starting. "There was a problem installing Mac OS X. Try reinstalling".


In the install log there are two errors, but I think they are normal, because the instalation process want to find a partition with MacOS Server. The errors are:


Failed to locate volume with UUID AA438896-3641-B662-C0760B37587D

Couldn't find Mac OS X (Server) install data.


The HDD it's in good state (I passed the tests of the Disk Utility).


Now I have a very expensive stone :) without an OS, and I can't install anything on it, because the Lion Instalation DVD doesn't want to work and my DVD of Snow Leopard is 600 kilometers far away (not my lucky day ;) )


Any ideas?


Thank you!!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 24, 2011 12:43 PM

Reply
Question marked as Best reply

Posted on Jul 24, 2011 6:13 PM

Here's the crucial bit. I got myself into this boat. After wiping my entire drive, I wondered "HOW can it possibly be finding any remnants of Lion?" The answer is PRAM. You need to reset your PRAM.


Follow this article:


http://support.apple.com/kb/ht1379


After doing this, and restarting, I got a different error and a window displaying a log containing details of the failed installation. It doesn't matter. Just select a new startup disk, or do the "hold the Option key during boot" trick to select your USB install image, and when you restart, you'll get the normal "clean installer" options.


Brett

72 replies

Dec 16, 2011 5:27 AM in response to igalarzab

PRAM works!

After reseting the PRAM, and plug in the USB (I made it with a 16GB HP flash drive), it automatically loads into the page of language selection, then pops up "Install Lion", it takes about 5 mins for the initial installation, I believe its copying the necessary installation files into the HD, a clean isntall of Lion, here we go!

Dec 16, 2011 5:29 AM in response to igalarzab

I got the problem is because I tried to load the "Mac Lion Installer App" from desktop, but realise the installation starts automatically without notice of Disk Utitlties for formating the disk to be cleaned. Therefore I abort the installation and plug in the "home made Lion installer" and it keep crashing...i believe there was some initialized commands set at the reboot and push me away from loading new installer image, PRAM works!

Dec 27, 2011 3:03 PM in response to igalarzab

This also worked for me on a MacBook Pro. I wiped the HDD that had 10.6.8 on it and I was installing from a Lion DVD. I got the "Installation Failed. Try Reinstalling" error and it would not give any options to even try again without restarting. I reset the PRAM and it went right into the installation process. Great post.

Dec 27, 2011 3:28 PM in response to iBlink

iBlink wrote:


I reset the PRAM and it went right into the installation process.

It amazes me that people still never come here and search the forums for an answer instaed of waiting for someone else to post with their problem and then jump on the thread like it's a totally new issue. The answer has been here since Lion was first released, if you'd bother to use the search field.


Cheers

Jan 24, 2012 8:09 AM in response to igalarzab

Never occurred to me that PRAM was the issue. I thought it was the USBdrive, or the hidden partition. (I had a power failure during the first installation.) I have clones of my SL partition and Bootcamp partition, and must have erased the internal drive, and cloned these two partitions back at least 4 times over the last two days! Also, downloaded the Lion Instal all 4 times. (I know, now I have a copy of that on the clone.) Anyway, thanks, thanks, thanks.


- Doug


PS, As writing to PRAM to install OSX is a completely new trick for Apple, its not a obvious solution. Especially when installing from a burn of Lion to USB stick is not really a Apple supported method. Combine this with a cryptic error message and poof, a lot of confusion.

There was a problem installing Mac OS X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.