OS X Lion freezes at login screen + App Store is slow

I installed OS X Lion in my Mac Book Pro (Mid 2010) and have two issues:


- Login screen freezes sometimes. "Colored rotating disc" appears, text cursor stops blinking and I can not do anything; I can not click anywere, I can not enter my user name/password... Only option is to hard-reboot the computer, which is not a pleasant thing to do.


- App Store is very slow. It takes about 30 seconds of "rotating colored disc thinking" every time a page has to be loaded!


I first installed OS X Lion via Mac App Store and login screen freezes happened about 50% or more of the times I turned on the computer! Also random freezes happened during computer work. Computer was almost unusable under these circumstances, so I reinstalled OS X Lion by doing a clean install (from DVD). After this clean install everithing seemed to run smoothly at first, but now login screen freezes happen again and Mac App Store is very slow as I explained.


I did not have any of these problems with Snow Leopard. I have checked permissions, and I have not installed too many apps yet.


Anybody with these same issues? Any idea of a solution? Somebody at Apple working to solve these problems?


Thanks!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 25, 2011 3:47 AM

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1,019 replies

Aug 16, 2011 7:45 PM in response to xrayfromedmonton

Not sure what you meant by "30 minutes for one of the restarts to give the MBP a chance to cool down", but have you done this?


1. MBP is off.

2. Turn on MBP.

3. DON'T TOUCH IT.

4. Let it SIT at the Login screen for at least a few minutes.


I always, without fail, get a freeze at the login screen when I do this. If I have the MBP in my lap at startup and I start moving the mouse immediately, then it's fine. I log in normally, and it seems to be more or less stable. I think this is because if you let it sit at the login screen then it switches to a low power state and there is currently some sort of corner case bug that they didn't test for in this instance.


TL;DR: 10.7.1 is still broken with my mid-2010 MBP

Aug 16, 2011 8:03 PM in response to mikeev

I just followed your instructions and left it for 5 minutes, I didn't even touch the track pad and I still didn't get a freeze. I hope that this is it for me. It does seem that people had this problem in different degrees, ranging form locking up every three or four boot up to locking up almost every time. I was locking up every three or four boot up before I turned off the AGS and that stopped it then.

Aug 19, 2011 7:53 AM in response to mikeev

Well, I thought I was OK with version 10.7.1, and I had turned the AGS back on for the last few days, but I did get a beach ball lock up this morning on the log in screen. I turned AGS off and I hope this will solve it as it did before. By the way, 10.7.1 was suppose to solve the wi-fi issues, but my wi-fi still dies once in a while when coming back from sleep... but I digress, this one is for another thread.

Aug 19, 2011 8:05 AM in response to xrayfromedmonton

Aha. Well now it makes more sense- I was puzzled as to why you would be fine with 10.7.1 and the rest of us aren't 🙂. I actually got in touch with a very good Sr. Support Rep at Apple and I've been working with him over the past couple days to get a better picture of the problem. I ran through about 20 consecutive boots or so and discovered a pattern where you will only get the lock-up/beachball after a previous *successful* (non-crashed/clean boot) session, which explains why you sometimes won't see it and are able to log-in normally.


The problem though is his engineers that he has direct contact with blamed the hardware. We both agreed that it can't be the hardware if *all of us* are having this problem with the mid-2010 Macbook Pros. So last night we left off with him planning on tracking down a mid-2010 Macbook Pro so that he can produce it internally. Internal support staff has wayyy more credibility than us on the forums. Hopefully he'll be able to find one and reproduce the issue.


Another glimmer of hope: he did mention that there is a *known* issue of getting a black and unresponsive screen after waking from sleep- hopefully it's related (power saving) and they kill two birds with one stone.


I'll keep you guys posted if/when I hear anything else.

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OS X Lion freezes at login screen + App Store is slow

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