jmacbookpro
Level 1 (5 points)

Q: OS X Lion freezes at login screen + App Store is slow

I installed OS X Lion in my Mac Book Pro (Mid 2010) and have two issues:

 

- Login screen freezes sometimes. "Colored rotating disc" appears, text cursor stops blinking and I can not do anything; I can not click anywere, I can not enter my user name/password... Only option is to hard-reboot the computer, which is not a pleasant thing to do.

 

- App Store is very slow. It takes about 30 seconds of "rotating colored disc thinking" every time a page has to be loaded!

 

I first installed OS X Lion via Mac App Store and login screen freezes happened about 50% or more of the times I turned on the computer! Also random freezes happened during computer work. Computer was almost unusable under these circumstances, so I reinstalled OS X Lion by doing a clean install (from DVD). After this clean install everithing seemed to run smoothly at first, but now login screen freezes happen again and Mac App Store is very slow as I explained.

 

I did not have any of these problems with Snow Leopard. I have checked permissions, and I have not installed too many apps yet.

 

Anybody with these same issues? Any idea of a solution? Somebody at Apple working to solve these problems?

 

Thanks!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 25, 2011 3:47 AM

by jmacbookpro,Solvedanswer
jmacbookpro jmacbookpro
Level 1 (5 points)
A:

To everyone's interest: my MacBook Pro logic board was finally replaced two days ago, and the problem was still there . So I have been back to the Genius Bar today (again...) with my repaired-but-not-properly-working Mac. Just while the technician was working with my computer, they have received a notification about a new quality program for this same issue.

 

Those waiting for a software fix, then, wait no more, or wait forever, as it seems that Apple has found something wrong with at least some mid-2010 Logic Boards. It was not Lion's fault, after all...

 

So, if you have a Mid-2010 MacBook Pro 15'' which experiences a spinning-ball freeze at login with OS X Lion, check Apple's support page, as they should post news quite soon. You will probably have to take your computer to an Apple Store; then, if your computer's serial number corresponds to an affected machine, Apple will change your Logic Board for a new revised one (free of charge, even if the computer is out of warranty).

Posted on Oct 27, 2011 11:03 AM

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Q: OS X Lion freezes at login screen + App Store is slow

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  • by andi_nyc,

    andi_nyc andi_nyc Aug 21, 2011 8:33 PM in response to jmacbookpro
    Level 1 (0 points)
    Aug 21, 2011 8:33 PM in response to jmacbookpro

    I just installed Lion on a mid-2010 MBP and sure enough I have a problem now. The system freezes every time I start the App Store - black screen, no reaction to any input. The only thing I can do is a hard reboot.

     

    APPLE, FIX THIS OS!!!!

  • by Professionally amateur,

    Professionally amateur Professionally amateur Aug 22, 2011 2:24 AM in response to jmacbookpro
    Level 1 (0 points)
    Aug 22, 2011 2:24 AM in response to jmacbookpro

    Yep, I have exactly the same problem on my MBP.

    In fact, 1 in 2 logins are unsuccessful and the whirling disk of death continues indefinitely, unless I hard reboot the computer. After two hard reboots, it asks at login whether I want to reopen the same programmes as before (Resume, I presume). If I say no, then startup is not a problem.

    What I have started to do is to disable Resume at startup by unchecking the box that says something like, "Do you want to re-open current applications on startup" when I shut down. With this strategy, startup works without a problem. I haven't tried the graphic switching thing above yet.

    I'm sure many people are having this problem, so why didn't apple fix this bug in last week's software update for Lion?

    Apple, please fix this problem...we know you're out there and listening to us...

  • by Bashar SALEM,

    Bashar SALEM Bashar SALEM Aug 22, 2011 2:33 AM in response to Professionally amateur
    Level 1 (5 points)
    Aug 22, 2011 2:33 AM in response to Professionally amateur

    Same problem here 1 out of 5 succsessuful  logins... This is defenitely not acceptable OS X Lion is Freezing and Freezing continuously .... Please Apple fix this BUG ... MacBook pro is i5 2.4Ghz ...

  • by Z!s!s,

    Z!s!s Z!s!s Aug 22, 2011 3:15 AM in response to Bashar SALEM
    Level 1 (0 points)
    Aug 22, 2011 3:15 AM in response to Bashar SALEM

    The solution that I have found for my MBP (Mid 2010) is the deselection of the automatic graphics switching. Now I have no freezing and everything works fine. So till the next Lion update that resolves our (MBP Mid 2010 group) problem your MBP will work fine.

  • by Professionally amateur,

    Professionally amateur Professionally amateur Aug 22, 2011 6:05 AM in response to Z!s!s
    Level 1 (0 points)
    Aug 22, 2011 6:05 AM in response to Z!s!s

    Incidentally, I should have said that my MBP is a mid 2009 model and I don't have automatic graphics switching options. Seems like there are more than one causes of the startup problem...

  • by Calder,

    Calder Calder Aug 22, 2011 10:55 PM in response to jmacbookpro
    Level 1 (0 points)
    Aug 22, 2011 10:55 PM in response to jmacbookpro

    Same login screen problem here with mid-2010 MBP.  Also, the computer also decides to freeze sometimes when waking from sleep.  All apps just go sluggish, then unresponsive, then dead.

  • by andrew.macdonald,

    andrew.macdonald andrew.macdonald Aug 23, 2011 1:41 AM in response to jmacbookpro
    Level 1 (0 points)
    Aug 23, 2011 1:41 AM in response to jmacbookpro

    While not being able to use my MacBook Pro 15" mid 2010 core i7 because it routinely freezes has been painful, I am grateful for the ability to discover other customers have experienced the same issue, and mainly also owning the same model. Quite certain Apple will provide a remedy, in time.

  • by sardo007,

    sardo007 sardo007 Aug 23, 2011 1:57 AM in response to jmacbookpro
    Level 1 (0 points)
    Aug 23, 2011 1:57 AM in response to jmacbookpro

    Just for the others to know.... My MBP (Mid 2010) had also the same issue. I tried to follow all advises here with no results till I tried the SMC reset. I've had no more freezes since then (hope it keeps that way) Just in case this gives Apple a clue about the solution.

  • by ceri139,

    ceri139 ceri139 Aug 23, 2011 5:03 AM in response to sardo007
    Level 1 (0 points)
    Aug 23, 2011 5:03 AM in response to sardo007

    Yep SMC reset worked for me too!

     

    http://support.apple.com/kb/ht3964

  • by mikeev,

    mikeev mikeev Aug 23, 2011 5:10 AM in response to ceri139
    Level 1 (9 points)
    iPhone
    Aug 23, 2011 5:10 AM in response to ceri139

    The SMC reset worked for me, but only for a few boots. The problem comes back quickly after that.

  • by TSC Admin,

    TSC Admin TSC Admin Aug 23, 2011 6:20 AM in response to jmacbookpro
    Level 1 (0 points)
    Aug 23, 2011 6:20 AM in response to jmacbookpro

    I have the same spinning wheel freezing up problem with my MacBook Pro 15" mid 2010 i7. I took it a certified Apple repair place in which they erased the hard drive & re-installed Lion which did not fix it. They then replaced the logic board in it twice (yep twice) which still did not fix it. The MBP was then sent into Apple where they replaced the main logic board a third time, also replaced the hard drive, and then installed Snow Leopard on it before giving it back to me. Guess what, to my surprise it no longer froze up (my eyes rolling backwards right about then). So I then installed Lion back on it only to get the spinning wheel freezing up problem again. Thanks for nothing Apple. 10.7.1 did not work for me either. But thanks to the suggestions in this forum of disabling the switchable graphics which has worked for me.

  • by LogiForce,

    LogiForce LogiForce Aug 23, 2011 6:22 AM in response to jmacbookpro
    Level 1 (0 points)
    Aug 23, 2011 6:22 AM in response to jmacbookpro

    I fixed my problem on my Mac Mini with the following. I had my USB harddrive plugged in but turned off, after I either unplugged the device or powered it on the problem was fixed.
    So guys, check if any usb or other external devices might be the problem causing the lockup.

  • by Professionally amateur,

    Professionally amateur Professionally amateur Aug 23, 2011 6:27 AM in response to TSC Admin
    Level 1 (0 points)
    Aug 23, 2011 6:27 AM in response to TSC Admin

    Wow! Three logic board changes plus a new hard drive, then back to Snow Leopard...

  • by Andrés,

    Andrés Andrés Aug 26, 2011 2:56 AM in response to jmacbookpro
    Level 1 (0 points)
    Aug 26, 2011 2:56 AM in response to jmacbookpro

    As a (limited) workaround to this problem, in my iMac I have realized that I don't need to reboot if the login window beachballs. I just push the power button a little until the iMac sleeps; a few seconds later I wake up the iMac and everything will be ok. Weird.

  • by don_prassos,

    don_prassos don_prassos Aug 26, 2011 12:33 PM in response to jmacbookpro
    Level 1 (0 points)
    Aug 26, 2011 12:33 PM in response to jmacbookpro

    Same here!!!!!!!!!!!!!!! two-three brutal shut downs and then it opens!!

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