Constant crashes since Lion installed

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Level 1

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Constant crashes since Lion installed

I hope someone has some sage advice here. I installed Lion this morning and since then it keeps crashing with kernal panics. This seems to happen the most when on Yahoo web mail. Has anyone any ideas what's up here? One of the crash reports from this morning is below:

Interval Since Last Panic Report: 59377 sec

Panics Since Last Report: 4

Anonymous UUID: 55A5D757-88CA-48CC-9B2D-3F675948DB59

Mon Jul 25 12:07:07 2011

panic(cpu 3 caller 0xffffff80002c268d): Kernel trap at 0xffffff80002b3257, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000000100000, CR4: 0x00000000000206e0

RAX: 0x00000000aabbccff, RBX: 0xffffff80171f6688, RCX: 0xffffff80008df0e0, RDX: 0x0000000000000000

RSP: 0xffffff807ef13f10, RBP: 0xffffff807ef13f10, RSI: 0xffffff8016d683a0, RDI: 0x0000000000000000

R8: 0x0000000000000001, R9: 0x7fffffffffffffff, R10: 0x8000000000100000, R11: 0xffffff80002d8200

R12: 0xffffff80171e5a48, R13: 0xffffff80171f6688, R14: 0x0000000000000230, R15: 0xffffff80171e5d48

RFL: 0x0000000000010282, RIP: 0xffffff80002b3257, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000000008, Error code: 0x0000000000000000, Faulting CPU: 0x3

Backtrace (CPU 3), Frame : Return Address

0xffffff807ef13bd0 : 0xffffff8000220702

0xffffff807ef13c50 : 0xffffff80002c268d

0xffffff807ef13df0 : 0xffffff80002d7a3d

0xffffff807ef13e10 : 0xffffff80002b3257

0xffffff807ef13f10 : 0xffffff7f81e599aa

0xffffff807ef13f50 : 0xffffff7f81e59ad1

0xffffff807ef13f70 : 0xffffff80005963c9

0xffffff807ef13fb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.trendmicro.kext.KERedirect(1.0)[E6A93AFB-6CF1-7985-997A-F918B772B6E0]@0xfff fff7f81e58000->0xffffff7f81e5bfff

BSD process name corresponding to current thread: kernel_task

Mac OS version:

11A511

Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: iMac11,2 (Mac-F2238AC8)

System uptime in nanoseconds: 5033765081700

last loaded kext at 2851377609222: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078d000, size 36864)

last unloaded kext

Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5

Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.55.4-P2P

Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST3500418AS, 500.11 GB

Serial ATA Device: HL-DT-STDVDRW GA32N

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: iPhone, apple_vendor_id, 0x1297, 0xfa140000 / 5

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

iMac, Mac OS X (10.7)

Posted on Jul 25, 2011 5:10 AM

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Answer 1

Bugfixer

Level 1

133 points

Jul 25, 2011 5:12 AM in response to tetburyem

Try to remove Flash Player and surf around without.

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Answer 2

tetburyem Author

Level 1

0 points

Jul 25, 2011 5:14 AM in response to Bugfixer

Unfortunately that is absolutely not an option; my work involves dealing with flash sites day in and day out.

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Answer 3

Barney-15E

Level 10

113,058 points

Jul 25, 2011 5:15 AM in response to tetburyem

The first clue is the TrendMicro kext in the Backtrace. Try disabling that. If it fixes it, look for an update to whatever it is that controls.

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Answer 4

Bugfixer

Level 1

133 points

Jul 25, 2011 5:16 AM in response to tetburyem

Ok, so remove Flash and get a beta from Adobe just made for Lion, this worked for me.

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Answer 5

Barney-15E

Level 10

113,058 points

Jul 25, 2011 5:17 AM in response to tetburyem

tetburyem wrote:

Unfortunately that is absolutely not an option; my work involves dealing with flash sites day in and day out.

Oh, I feel so sorry for you.

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Answer 6

tetburyem Author

Level 1

0 points

Jul 25, 2011 6:22 AM in response to Barney-15E

I've disabled Trend Micro for now and will see how if that sorts things out. So far so good anyway.

Thanks!

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Answer 7

Aug 3, 2011 10:56 PM in response to Barney-15E

whilst I've posted a detailed response elswhere about how Lion continually crashes for me I thought i'd post the report here to see if you can figure anything out:

Interval Since Last Panic Report: 34016 sec

Panics Since Last Report: 5

Anonymous UUID: 406FEABB-E858-48E2-89EF-B7F63EB3E3E3

Thu Aug 4 04:49:55 2011

panic(cpu 6 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f81fb4737, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x0000000100603000, CR3: 0x00000001b1736000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0x41000f0013200c03, RCX: 0xffffff802a76a9e0, RDX: 0x428208705f05f03b

RSP: 0xffffff80f18c3d40, RBP: 0xffffff80f18c3d50, RSI: 0x00000000299e7310, RDI: 0xffffff8025c53a88

R8: 0xffffff8014c29400, R9: 0x0000000000000000, R10: 0x0000000000000003, R11: 0xffffff80d332d210

R12: 0xffffff8025c53a88, R13: 0x00000000000004b3, R14: 0xffffff80008dfa80, R15: 0xffffff80f18c3dc0

RFL: 0x0000000000010206, RIP: 0xffffff7f81fb4737, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000100603000, Error code: 0x0000000000000000, Faulting CPU: 0x6

Backtrace (CPU 6), Frame : Return Address

0xffffff80f18c3a00 : 0xffffff8000220702

0xffffff80f18c3a80 : 0xffffff80002c268d

0xffffff80f18c3c20 : 0xffffff80002d7a3d

0xffffff80f18c3c40 : 0xffffff7f81fb4737

0xffffff80f18c3d50 : 0xffffff7f81fb4987

0xffffff80f18c3d70 : 0xffffff7f81fb40e0

0xffffff80f18c3e10 : 0xffffff8000596cba

0xffffff80f18c3e50 : 0xffffff80005809ad

0xffffff80f18c3e90 : 0xffffff80005870e2

0xffffff80f18c3f60 : 0xffffff80005ca198

0xffffff80f18c3fb0 : 0xffffff80002d7f59

Kernel Extensions in backtrace:

com.intego.kext.AppBarrierKPI(2.2)[C948C348-B721-970F-5CC0-2D8506E25719]@0xffff ff7f81fb3000->0xffffff7f81fb5fff

BSD process name corresponding to current thread: WebProcess

Mac OS version:

11A511

Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: iMac11,1 (Mac-F2268DAE)

System uptime in nanoseconds: 27760335636800

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Answer 8

Peggy Lynn

Level 4

2,484 points

Aug 4, 2011 12:40 AM in response to media_lush

The backtrace goes to Intego. Update for Lion if Intego has one available. Otherwise, use the uninstaller to uninstall Intego–just trashing the app will leave Intego remnants that can cause problems. If you are required to have AV software use ClamXAV in manual mode until Intego issues a Lion compatible update.

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Answer 9

Aug 4, 2011 8:21 AM in response to Peggy Lynn

Thanks, I couldn't find the uninstaller so got this from their support site : http://support.intego.com/kb/index.php?x=&mod_id=2&id=214

I'll keep you posted if I get another crash (have a feeling I will somehow)

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Answer 10

Aug 4, 2011 3:41 PM in response to Peggy Lynn

well, I uninstalled the Intego software and of course it crashed as soon as I opened a load of tabs in Safari...... but of course I hadn't restarted and, well, was forced too.... Intego now clearly gone..... it's been 6 hours or so and I've had 70 tabs over 3 windows, played VLC numerous times and flash vidoes with no crash!!

Guess we can definitely say Net barrier etc and the rest of the Intego I had was the problem..... thanks again for your help.

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Answer 11

Peggy Lynn

Level 4

2,484 points

Aug 5, 2011 2:34 AM in response to media_lush

Thanks for posting back that Intego was the source of your problems so others can benefit from your experience. Commercial AV software has a long and ugly OS X history, including data destruction. You can pretty much count on it breaking with any major OS X update and sometimes with dot updates.

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Answer 12

jeff19

Level 1

0 points

Aug 18, 2011 11:32 AM in response to Peggy Lynn

Actually, Intego was the only AV company that had their Lion release out well before the actual release of Lion. The autoupdate system should have taken care of this unless they had it turned off.

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Answer 13

Oct 24, 2011 7:48 PM in response to tetburyem

Well, I had a similar kernel panic with the same error, but here is my backtrace. Maybe you all can help me out:

Kernel Extensions in backtrace:

com.apple.GeForce(7.1.2)[61E6C721-447E-39D3-BAB8-2A661467B517]@0xffffff7f8172e0 00->0xffffff7f817edfff

dependency: com.apple.NVDAResman(7.1.2)[3B24E838-5E73-362B-97FA-239F5AEE7D81]@0xffffff7f808 e6000

dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xff ffff7f808d4000

dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80862000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f8089c000

It seems graphics related (lol). But it's not like the old PCs I used to use (years ago) where I could just go to nvidia's site and download some new drivers. Or can I?

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Answer 14

Dec 15, 2011 12:44 PM in response to Peggy Lynn

My question is that i have MacKeeper (also includes antivirus software) installed.

And my imac too crashes. Is it still in the flashplayer or is it in this mackeeper.

My whole problem is when watching videos in youtube.

one time it crashed in the third song, sometimes i can watch video for hour, it is so random.

It crashes my whole computer, only mouse moves, and only way to to anything is to pull the plug.

Or is it just my computer

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