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Mouse pointer disappears on second monitor.

30630 Views 107 Replies Latest reply: Feb 10, 2014 3:57 PM by kurolap RSS
  • Peter Kao Calculating status...
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    Oct 12, 2011 9:27 PM (in response to Negatetime)

    Hi Negatetime,

    Are you using any other pointing device like Wacom tablet?  Because I found that my problem is caused by Wacom, if I use mouse, the mouse cursor will not disapear on my second monitor.

  • erne g Calculating status...
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    Oct 15, 2011 12:56 AM (in response to Peter Kao)

    I also have experienced this bug. Not able to reproduce but a quick fix is to briefly activate the screensaver via an hot corner.

  • Brent_R Calculating status...
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    Oct 18, 2011 10:36 AM (in response to Negatetime)

    This happens at different intervals, however more often with java / eclipse software and may be an issue with VMware Fusion 4, with second monitor configuration.

     

    Using Lion 10.7.2 on  MBP 15" - Mid 2010, running external monitor (cursor disppears consistently when moving to second monitor, temp fix is to go into virtual machine use mouse and then control-cmd out)... fix works most of the time, but weird behaviour and not professional...

  • tf. Calculating status...
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    Oct 19, 2011 12:04 PM (in response to Negatetime)

    Adding to this thread as I've run into the same issue: the onscreen cursor disappears even though the operating system still allows the pointer to perform actions.

     

    13" Macbook Air

    Lion 10.7.2 (11C74)

     

    Thunderbolt/mini-displayport to DVI to a Dell P190S - 1280 x 1024 @ 60 Hz

     

    Mouse: Microsoft 3-Button Mouse with IntelliEye

                Product ID:          0x0040

                Vendor ID:          0x045e  (Microsoft Corporation)

     

    This is distinct from other issues I've had with Lion, such as the computer freezing when connected to a 27" cinema display and external input devices not being read.

  • aschempp Calculating status...
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    Oct 20, 2011 4:45 PM (in response to Negatetime)

    Same issue here. I've got 3 screens (24" Cinema Display on DisplayPort + 20" CinemaDisplay on DisplayLink USB). The cursor only disappeared on the 24" screen. Right-clicking solved it this time.

  • Peter Kao Level 1 Level 1 (5 points)
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    Oct 28, 2011 10:32 PM (in response to Negatetime)

    The new Thunderbolt Software Update 1.1 seems fixed the problem.

  • FrogPhotog Calculating status...
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    Oct 29, 2011 12:23 AM (in response to Peter Kao)

    I'm having a similar problem.  Since connecting my new Macbook pro to the Thunderbolt display, the cursor is out of alignment when using Photoshop.  This is a repeatable bug.  It happens every time and I've reinstalled the software and done all the updates from Mac and Adobe.  To recreate the problem, I just need to clone stamp on the Thunderbolt screen.  Symptoms are identical with Wacom mouse, stylus or Macbook touchpad.  At small diameters the cursor works properly.  At large diameters also.  But in the middle sizes, it's showing one spot and clicking somewhere else -- about an inch and a half below and to the right.  This of course makes Photoshop useless, which for me as a professional photographer makes the Mac + Lion + Thunderbolt set-up, as pretty as it is, worse than useless.

     

    Does Apple have a fix, or should I go back to my previous set-up?

  • Peter Kao Level 1 Level 1 (5 points)
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    Oct 29, 2011 5:37 PM (in response to FrogPhotog)

    Hi FrogPhotog,

    You are not the only one, there are many others having the same problem, including me.  There is a discussion on Adobe's website, Adobe is waiting for Apple to fixs the bug on the video card drivers (posted on Oct 17, 2011).

     

    http://forums.adobe.com/message/3975658#3975658

  • Edward Roche Calculating status...
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    Nov 1, 2011 7:11 AM (in response to Peter Kao)

    I am getting the same problem.  It is terribly irritating.  It disappears whether directed from my mouse, or directed from my cursor pad.

    iMac 27" with thunderbolt extra monitor and Lion 10.7.2

  • FrogPhotog Level 1 Level 1 (0 points)
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    Nov 3, 2011 2:42 PM (in response to Negatetime)

    Having added MouseLocator, it's now become clear to me just where the mouse is -- and that it's often somewhere on the Thunderbolt screen, where I cannot see it!  This bug is more nefarious than the Photoshop one I demonstrated on my site here http://stevemurez.com/2236935/Mac-Lion-Photoshop-bug  because it can can happen in virtually any program, including Mac built-in functions.  It makes me regret having the latest OS and the latest and best Mac screen.  I never get things when the first come out, and this is why, but this was a gift.  So when will Apple get around to updating the Graphics Card driver -- if that's the problem?

  • aschempp Level 1 Level 1 (0 points)
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    Nov 3, 2011 9:13 PM (in response to FrogPhotog)

    It seems not related to thunderbold, I get the same bug on a regular DisplayPort MacBook Pro and CinemaDisplay 24"

  • FrogPhotog Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 4, 2011 11:37 AM (in response to aschempp)

    You get the same problem on another Apple screen.  But I don't get it on an Eizo screen.  So Apple needs to find out what it is that bugs between Apple's OS and its own screens.

  • federicg Calculating status...
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    Nov 9, 2011 3:25 AM (in response to Negatetime)

    Same issue with Mac Mini 2011 with Lion 10.7.2 and Philips TV with HDMI monitor as primary monitor. Not resolved with Thunderboldt update

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