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Christian Swanson Level 1 Level 1 (0 points)

I've been using Macs for years and years and PCs for years and years before that. My parents have hung onto their XP machines as long as they (and I) could stand and it's now time to move them over to Mac. I remember the very painful days I spent migrating my Windows Outlook email and address book over to the Mac and swore I'd never go through that again. So when I heard Lion would have a Windows Migration Assistant that works with Outlook, I was nearly ecstatic. That was some days ago now and I now wish I'd just done the migration the old painful way because I'd be done by now.

 

I have two systems running Lion, one brand new Mini that came pre-installed with Lion and one brand new 17" MBP that came loaded with Snow Leopard but was immediately upgraded to Lion using the App store. I also have two Dell desktops running XP Pro SP3 that's fully up to date with Windows Update. I have exactly the same experience with Migration Assistant on both pairs of machines:

  1. I download and installed Migration Assistant for Windows
  2. I connect the Mac and the PC via an Ethernet cable
    • Both computers acknowledge that there's ethernet present.
    • The Mac can actually browse the XP machine's hard drive.
  3. I run Migration Assistant on the Mac and take it up to the point that it's looking on the network for a computer to connect to.
  4. I run Migration Assistant on the XP machine
  5. The Mac now sees the XP machine in Migration Assistant
  6. I select the XP machine and continue to the authentication step
  7. The Mac spits out an authentication code
  8. The XP machine appears to be waiting to hear from the Mac
  9. Everybody waits for everyone else
  10. Two hours go by
  11. Nothing ever happens.

 

So, I tried a few things:

  • I rebooted everybody and that changed nothing.
  • I tried it over and over for two days and that changed nothing.
  • I tried reversing the order of steps 3 & 4 above, no difference in the outcome.
  • I tried connecting the two computers via USB, but they never saw each other.
  • I called Apple tech support. The first guy reviewed the steps with me and suggested very nicely that I call Microsoft (LOL). I asked him to escalate the case and he sent me to someone else who did actually seem to know what he was talking about. That person said I should give the XP machine up to 20 minutes to notice the authentication request from the Mac. That's why step 10 is in there above.

 

So if anyone has any suggestions, please let me know.

  • mikeskuro Level 1 Level 1 (0 points)

    I am having the same exact issue.  I have also tried to migrate from a parallels image(on a macbook pro) to an imac with the same lack of an issue.

  • Jens Logemann Level 1 Level 1 (0 points)

    Same issue here. Tried both WiFi and Ethernet with no success, the windows migrations assitent just keeps waiting and waiting...

  • mikeskuro Level 1 Level 1 (0 points)

    Upon further thought, I just tried right clicking on the Migration Assistant on the PC and did run as and ran.  I couldn't run it as an administrator but I did uncheck the box that has the "allow programs that could otherwise harm my computer...."  So perhaps the next mode is to get it to run as an administrator.  Its chugging away....

  • stefanotravelli Level 1 Level 1 (0 points)

    Same issue here.

     

    I want to migrate from a Windows XP SP3 too, but just to see if it depends on the operating system, I also tryed to migrate from another laptop with Windows 7 Pro and it fails in the same way.

     

    Under a temp directory in Windows there's a SystemMigration.log with some details that may be useful to the support service. When the migration assistant starts on Windows it logs several activities related to user data scanning:

     

    mercoledì 27 luglio 2011 13.33.39: The working directory is C:\Programmi\File comuni\Apple\Windows Migration Assistant

    mercoledì 27 luglio 2011 13.33.39: The current OS version is Microsoft Windows NT 5.1.2600 Service Pack 3

    mercoledì 27 luglio 2011 13.33.39: The current MA version is 1.0.0.32

    mercoledì 27 luglio 2011 13.33.42: Bonjour version is 1180500

    mercoledì 27 luglio 2011 13.33.42: SlingShot: Pipe name is: honPC_xqjjzcpxst

    mercoledì 27 luglio 2011 13.33.42: SMBonjour: Published honPC_xqjjzcpxst on 10505

    mercoledì 27 luglio 2011 13.33.43: Adding users...

    mercoledì 27 luglio 2011 13.33.43: Adding administrator Administrator ()

    mercoledì 27 luglio 2011 13.33.43: Adding administrator USER (C:\Documents and Settings\USER)

    mercoledì 27 luglio 2011 13.33.43: Attempting fallback on ManagementObject exception: Non trovato

    mercoledì 27 luglio 2011 13.33.43: WMI path: \\DANIELA\root\cimv2:Win32_SystemAccount.Domain="DANIELA",Name="INTERACTIVE"

    mercoledì 27 luglio 2011 13.33.43: reg_reply: honPC_xqjjzcpxst: _smsling._tcp. on local. [0] 0000

    mercoledì 27 luglio 2011 13.33.48: Failed to find SID for INTERACTIVE

    mercoledì 27 luglio 2011 13.33.48: Attempting fallback on ManagementObject exception: Non trovato

    mercoledì 27 luglio 2011 13.33.48: WMI path: \\DANIELA\root\cimv2:Win32_SystemAccount.Domain="DANIELA",Name="Authenticated Users"

    mercoledì 27 luglio 2011 13.33.48: Failed to find SID for Authenticated Users

    mercoledì 27 luglio 2011 13.33.48: Populating USER's FolderGrouping ( C:\Documents and Settings\USER\(album).Francesco.Renga-Orchestra.E.Voce.(by.@G@-AsTrA).2009 )

    mercoledì 27 luglio 2011 13.33.48: Populating USER's FolderGrouping ( C:\Documents and Settings\USER\Graphisoft )

    mercoledì 27 luglio 2011 13.33.48: Populating USER's FolderGrouping ( C:\Documents and Settings\USER\Mango )

    ...

    ...

     

    Error messages come out when handshaking with Mac begin:

     

    mercoledì 27 luglio 2011 13.36.18: *** CONTROL: Exception in ClientAuthorized:

     

    System.IO.IOException: Authentication failed because the remote party has closed the transport stream.

       at System.Net.Security.SslState.InternalEndProcessAuthentication(LazyAsyncResult lazyResult)

       at System.Net.Security.SslState.EndProcessAuthentication(IAsyncResult result)

       at System.Net.Security.SslStream.EndAuthenticateAsServer(IAsyncResult asyncResult)

       at SMSlingShot.ServerSocket.ClientAuthorized(IAsyncResult result)

     

    Last Win32 Error: 997

    mercoledì 27 luglio 2011 13.36.18: SlingShot: returning to initial state

    mercoledì 27 luglio 2011 13.36.18: SMBonjour: Published honPC_xqjjzcpxst on 10505

    mercoledì 27 luglio 2011 13.36.18: reg_reply: honPC_xqjjzcpxst: _smsling._tcp. on local. [0] 0000

    mercoledì 27 luglio 2011 13.36.20: *** CONTROL: Exception in ClientAuthorized:

     

    System.IO.IOException: Authentication failed because the remote party has closed the transport stream.

       at System.Net.Security.SslState.InternalEndProcessAuthentication(LazyAsyncResult lazyResult)

       at System.Net.Security.SslState.EndProcessAuthentication(IAsyncResult result)

       at System.Net.Security.SslStream.EndAuthenticateAsServer(IAsyncResult asyncResult)

       at SMSlingShot.ServerSocket.ClientAuthorized(IAsyncResult result)

     

    Last Win32 Error: 997

    mercoledì 27 luglio 2011 13.36.20: SlingShot: returning to initial state

    mercoledì 27 luglio 2011 13.36.20: SMBonjour: Published honPC_xqjjzcpxst on 10505

    mercoledì 27 luglio 2011 13.36.20: reg_reply: honPC_xqjjzcpxst: _smsling._tcp. on local. [0] 0000

    mercoledì 27 luglio 2011 13.36.22: *** CONTROL: Exception in ClientAuthorized:

     

    The sequence continues over and over until Migration Assistant on the Mac is open trying to authenticate.

     

     

    Hope someone could help.

  • chris_pope777 Level 1 Level 1 (0 points)

    I also have the same problem. Win XP sp3, logged in as Admin.

  • The hatter Level 9 Level 9 (60,510 points)

    You read through the TN Apple posted soon after Lion was available?

    http://support.apple.com/kb/HT4796

     

    Reminds me of Windows 7's HomeGroup with a generated passcode.

     

    7. On the PC, once you see the passcode displayed on the Mac, click "Continue" to proceed.

     

    Do you see a list of folders to select?

     

    1. The Mac will then begin to inspect your computer and build a list of information to migrate.
    2. Select the information you would like to migrate to the Mac, then click Continue to proceed.
  • Christian Swanson Level 1 Level 1 (0 points)

    Yes, those are the instructions I used.

     

    7. 8. and 9. never happen. The Mac is forever saying Authenticating and the PC is forever saying Waiting for the PC.

  • chris_pope777 Level 1 Level 1 (0 points)

    Yes, I also have exact same problem. I also turned off Windows Firewall, disabled the viruscanner, but still just sits there same as Christian describes.

  • stefanotravelli Level 1 Level 1 (0 points)

    Tonight an update to the Bonjour service was installed by the Apple Updater in the Windows PC.

     

    Bonjour service should be involved in the migration assistant connection process since it pubblishes the migration assistant in the local network. Now Bonjour on Windows is at version 1.0.106.

     

    However, still no luck with the connection.

  • jmdaniel Level 1 Level 1 (0 points)

    Same results, or lack of, here. Bought a new iMac in early June, and after reading that Lion would have the functionality to transfer over my PC files wirelessly, waited patiently for Lion to roll out. It did, I did all the steps, and as all of you, got a whole lot of nothing. I called Apple Support, was told that they had been getting a lot of calls on the topic, and it was suggested that I hook the two computers up with a cable, and do the migration like that. I didn't, and it appears from some here that it wouldn't make a difference anyway. I'm not that impressed with my first Apple computer experience, sorry to say.

  • watts300 Level 1 Level 1 (35 points)

    Try completely removing antivirus software, not just disabling it. 

     

    I have one Windows computer left in my home and I was trying to use a particular piece of software a few months ago.  I communicated with that manufacturer about what the issue could be.  First they recommended disabling AV software.  That did not help.  In the end, after much investigating, they recommended completely removing my antivirus.

     

    Note:  In my attempts to disable it, I turned it off from its own control panel and also in MSCONFIG start up items.   

    None of that helped.   I finally did completely remove it with the removal utility found on the AV company's website.  

     

    I have had no issue with that software I was trying to make work since. 

    My point is that antivirus software typically does more harm than good. 

  • jmdaniel Level 1 Level 1 (0 points)

    Wow. I'd like to think that Apple would be able to design something that wouldn't require the REMOVAL of anti-virus SW, in order for it to work. Am I naive?

     

    btw, I'm using Windows Defender and NOD 32, disabled them in one of my many attempts to get this working, (to no avail), but I think I'll wait a bit more, before I go to the extreme of removing them.

  • watts300 Level 1 Level 1 (35 points)

    Naive?  I don't know. But keep in mind antivirus is very unpredictable and extremely invasive.

     

    In my past Windows experience, it runs much better without any sort of real-time scanner and safe Internet-browsing practices.  On my remaining Windows 7 computer, there is no real-time scanner. But I run 3 manually triggered utilities every week or so. I never have any issues.

  • satadru Level 1 Level 1 (5 points)

    I'm seeing the exact same problem with an XP SP3 machine.  The PC never shows the prompt to verify the passcode.

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