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Error message for Adobe update helper

Since upgrading to Lion, I get the following message:


You can't open the application Adobe Reader Updater Helper because PowerPC applications are no longer supported.


I migrated from a PPC Imac to an Intel based i5 in February. But, this error just started after Lion upgrade. How do I stop it from continuing to pop up? Help!

Posted on Jul 25, 2011 4:55 PM

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14 replies

Aug 14, 2011 7:40 PM in response to Nebs5

I need to finish the last post. I also migrated a PPC G4 Powerbook running 10.5.8 to a new MBP running 10.7, and got the same Adobe Reader updater helper message mentioned at the beginning of the thread. I did the Adobe Reader install, with no change on the error message, and couldn't find the item to either disable or delete. Any way to get rid of this bogus error?

Aug 15, 2011 6:57 AM in response to Harry Lubansky

OK, so the "Captain Obvious" solution is to open the Applications folder & drag the Adobe Reader app & the Adobe folder to the trash. Empty the trash. Restart & reinstall everything from a freshly downloaded version. This has (so far) made the annoying message go away. I'm still not sure what the root cause was, so I'd call this Partially Solved.

Jul 10, 2012 8:11 AM in response to _pg_

I'm having this issue having migrated from a PPC Mac running 10.5 to a new iMac running 10.7.3. The /User/username/Library/ fix does not work because there is no library under the username in 10.7. I found a file under Macintosh HD/library/launch agents but deleting this had not effect. The message keeps coming back. The issue is not fixed.

Error message for Adobe update helper

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