I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

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I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

Posted on Jul 25, 2011 5:04 PM

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Answer 1

lllaass

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Jul 25, 2011 5:21 PM in response to sava7335

Could be since it (security software) is listed as #5 in the following:

iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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Answer 2

sava7335 Author

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Jul 25, 2011 5:26 PM in response to lllaass

yea, so how can i correct this ?

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Answer 3

lllaass

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Jul 25, 2011 5:34 PM in response to sava7335

Disable the security software. The link I provided provides some guidance,

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