I had a rental and it expired before the 24 hour time period

I have scheduled a movie night and this rental quit before the time, now I have 9 kids waiting for a movie and the e-mail people say they will get back to me in 24 hours.

Posted on Jul 25, 2011 5:20 PM

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2 replies

Sep 28, 2011 5:26 AM in response to jose from Jacksonville

Steven sorry It took so long to respond, just got your email.9-28-11. Any ways, I complained to itunes e-mail customer service. I had to be very blunt and very forceful at the end because it seemed like some teeny-boper was on the other end not understanding the problem. They eventually gave me two free rentals. Hope this helps.

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I had a rental and it expired before the 24 hour time period

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