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PDF Forms in Preview Not working

Using Lion and Preview to modify an existing PDF Form from my company and found that when I fill in a text field with mulitple lines it looks correct until I click to the next field. At that moment all of the multiple lines compress onto each other into what looks like a jumble of characters. When I print the filled out form it looks the same. If I go back into the text field to edit the lines look normal, and again if I click out of the field it compresses the text again. I tried downloading Adobe Acrobat Reader and it worked fine. It appears to be a problem with lion's preview feature.


Entering Text:

User uploaded file


Selecting Next Field:


User uploaded file


Any Suggestions.

MacBook Pro, Mac OS X (10.7), 17" Early 2011, 8GB RAM, 256GB SSD

Posted on Jul 25, 2011 7:12 PM

Reply
34 replies

Jul 27, 2011 5:46 AM in response to COlliff

Same problem here.


Have a PDF that I converted to a fillable PDF in Acrobat that I've used for years.


When I use Preview in Lion, the fields have shifted vertically, they're higher than they were before.


The radio buttons don't show up.


A multiple line text box's leading is so tight that it looks to be set at about 40%.


But... every once in a while when I open it, the radio buttons DO show up. Seems like a bug in Preview.

Jul 27, 2011 6:01 AM in response to Winston Baccus

Have a PDF that I converted to a fillable PDF in Acrobat that I've used for years.

Well, there's the rub. I've had several users on this board send me thier forms already, which actually all look +work fine in Adobe Acrobat X. So the solution is going to be 199$ from Adobe. Anyone serious about editing PDFs and using forms and other advance features is not going to be happy using Preview in Lion. Cheers!


Message was edited by: coocooforcocoapuffs: as you can see here: https://discussions.apple.com/thread/2081833 issues like this go back a good long way. Save ur self headaches, spend money.

Jul 31, 2011 9:39 PM in response to COlliff

Preview definitely has a problem. All filled forms seem to scrunch up like that when you view them in Preview, whether you filled them out in Preview, Acrobat, or Reader. This is also true for QuickLook, which uses the same display engine.


Forms filled out in Preview don't display properly in Acrobat. The text in at least some of the fields doesn't show up unless you click the cursor in the box to put it in editing mode. Then it will. When I select all the text in a box and copy it, then delete it, then paste it back in, it seems to stay visible, so it's a fairly simple edit to make them useable.


Forms filled out with another pdf form-filler -- I'm not sure which one it is -- behave the same way in Acrobat in that the filled text is invisible until you click in the box. But the invisibility can't be fixed the same way (as above) because when I make the change and then try to save the file, Acrobat tells me it can't read the file.


The bottom line, I guess, is that Acrobat forms work fine if users fill them in Reader, and are useable, with limitations, if they use other apps to fill them.


Ralph

Aug 13, 2011 8:00 PM in response to coocooforcocoapuffs

coocooforcocoapuffs wrote:


Anyone serious about editing PDFs and using forms and other advance features is not going to be happy using Preview in Lion. Cheers!


I also have the same problem. Tried the same form out on Preview on Snow Leopard and it works well. Mr. CooCoo, you're right if you're editing forms you likely won't be using Lion's Preview, but wouldn't the end-user for whom the form was created be possibly using Lion?


Thanks, RP

Aug 14, 2011 12:04 PM in response to oldblueday

coocooforcocoapuffs wrote:


Anyone serious about editing PDFs and using forms and other advance features is not going to be happy using Preview in Lion. Cheers!


I also have the same problem. Tried the same form out on Preview on Snow Leopard and it works well. Mr. CooCoo, you're right if you're editing forms you likely won't be using Lion's Preview, but wouldn't the end-user for whom the form was created be possibly using Lion?


Thanks, RP

Well that's a good point RP, but for my forms, that would be about zero Lion users, now and most likely for the rest of my career. I write for biz and gov't orgs, and at most, I've had 5% mac users read my forms. I suppose if I were doing a survey of Lion users on whether or not they use Preview for Acrobat documents, I might have a problem 🙂, but outside of that I don't expect this strangeness to occur for my users.


Well, best...

coocoo

Sep 8, 2011 9:01 AM in response to COlliff

I have the same problem where preview squishes the lines together. It seems it is on 1/2 spacing instead of 1 line spacing. To correct this I have to double space to get it to look single space. I created the fillable form in Acrobat X as multiline.


This first screenshot is text typed into the fillable form.

User uploaded file

This is the result when I click out of the form - it returns squished.

User uploaded file

I add returns and make the form entry double space.

User uploaded file

Now the result with double spacing in the filliable space makes it single space.

User uploaded file

Very annoying!

Sep 26, 2011 12:18 PM in response to jjshin

Did anyone experience this problem with PDF forms in Preview/Lion:


I am filling out a form, and at one point all of the checked checkboxes clear themselves out right in front of my eyes. The text remains. I think what happens is that this lovely new autosave feature kicks in and saves a version. During this process it deletes all the checkboxes. I can "revert to saved" and the old copies still have the checkboxes intact. But if I fill the form again and do a "save version", or just wait for the autosave, then my checkboxes are all gone again.


Very, very frustrating. I practically can't complete forms anymore on my Mac. Is there a way to turn off this silly autosave? It caused me all sort of troubles (changed XML files to TXT, deleted images permanently, etc...)

PDF Forms in Preview Not working

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