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PDF Forms in Preview Not working

11148 Views 34 Replies Latest reply: Jul 14, 2012 1:01 PM by xcwomac RSS
  • cloud.rider Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 26, 2011 12:18 PM (in response to jjshin)

    Did anyone experience this problem with PDF forms in Preview/Lion:

     

    I am filling out a form, and at one point all of the checked checkboxes clear themselves out right in front of my eyes. The text remains. I think what happens is that this lovely new autosave feature kicks in and saves a version. During this process it deletes all the checkboxes. I can "revert to saved" and the old copies still have the checkboxes intact. But if I fill the form again and do a "save version", or just wait for the autosave, then my checkboxes are all gone again.

     

    Very, very frustrating. I practically can't complete forms anymore on my Mac. Is there a way to turn off this silly autosave? It caused me all sort of troubles (changed XML files to TXT, deleted images permanently, etc...)

  • ewaldp Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 26, 2011 12:37 PM (in response to jjshin)

    Thanks for the double space tip. That solves the appearance problem.  With the update to Lion I also find myself unable to print the fillable PDFs.  I get the following message,

     

    ERROR: invalid font

    OFFENDING COMMAND: definefont

     

    STACK:

     

    /Font

    - dictionary -

    /VLUSSY+Times-Roman

     

    Anyone have a thought on how to resolve the printing problem?

  • jjshin Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 26, 2011 3:26 PM (in response to ewaldp)

    I've had this problem and I have to print the PDF to another PDF file then print.

    example: print pdf (save as pdf) file name test.pdf to test1.pdf which locks all the fillable space as just text fields then print to a printer.  This worked for me.  Good Luck.

  • carltonb Level 1 Level 1 (0 points)
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    Oct 7, 2011 4:56 PM (in response to COlliff)

    Well there ain't no use denyin'

    There are a few problems with Lion... (nod to the Wizard of Oz)

     

    Thanks to the person who observed that double line returns result in single readable lines

    So I use pdf forms that worked fine in Snow Leopard but not in Lion, however hitting double return at the end of each line at least results in readable text on the printed form - a temporary fix until this issue is resolved.

  • carltonb Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 7, 2011 5:08 PM (in response to COlliff)

    Incidentally, I'm not having problems printing my fillable forms. I just command-P and it prints. This is with OS 10.7.1 on a MacBook, and a Canon or Epson printer. They work fine for me.

  • Henry Kautz Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 21, 2012 4:30 PM (in response to COlliff)

    It's the end of Feb 2012, and still no solution in sight to the original problem: Multi-line fields in PDF forms in Preview just don't work, the line spacing is messed up. 

     

    Is anyone in Apple aware of this problem?

     

    There were a bunch of messages last fall saying "send me an example", but in fact *any* form created by Acrobat  containing a multi-line field shows the issue.

     

    Using Acrobat to fill out forms doesn't work for me - I need to use Dragon Dictate, and Dictate doesn't work with Acrobat, only with Preview and Word. 

  • etresoft Level 7 Level 7 (23,895 points)
    Currently Being Moderated
    Feb 21, 2012 6:23 PM (in response to Henry Kautz)

    Henry Kautz wrote:

     

    It's the end of Feb 2012, and still no solution in sight to the original problem: Multi-line fields in PDF forms in Preview just don't work, the line spacing is messed up. 

     

    Is anyone in Apple aware of this problem?

     

    There were a bunch of messages last fall saying "send me an example", but in fact *any* form created by Acrobat  containing a multi-line field shows the issue.

    I don't have any such form, nor do I have any means of creating one. If you could provide such a form, then I would be happy to submit a bug report.

  • Henry Kautz Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 21, 2012 6:49 PM (in response to etresoft)

    Thanks, I have posted an example pdf file here:

     

    http://www.henrykautz.org/example-multiline-field-bug.pdf

     

    I created this form in Acrobat from an MS word document, but the same problem occurs regardless of the original source.  The forms work fine with Acrobat and with Chrome.

     

    You can email me at henry.kautz@gmail.com if you need more information.

  • Caulaincourt Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2012 11:54 PM (in response to COlliff)

    This is indeed a massive problem for those using PDF forms. I had to kill Lion from all our machines and go back to Snow Leopard since working with multi-line fields just isn't possible anymore.

  • hawkriver Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 29, 2012 9:25 AM (in response to cloud.rider)

    I have experienced the same problem. I have a number of forms that we need to fill and save. They occassionally need to be edited. Preview was working fine in this regard (although I had to print to PDF in order for Adobe Reader to be able to see and print the form field changes), but after I upgraded to Lion, I can no longer save the checkbox edits. Any checks just clear as soon as the file saves. This is more than annoying, it's costing us a lot of time.

  • jakksue Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 17, 2012 12:55 PM (in response to jjshin)

    I have this problem too.  I am trying to fill in an important form, but the moment I press return when writing in the field all of the lines bunch up and become unreadable. Pressing return to form a double space is slow to respond and often messes up the sentance, its awful! This also happens in Acrobat, as well as preview, I think it is a Mac thing.  I do wish Apple would sort this.

  • jjshin Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 17, 2012 6:40 PM (in response to COlliff)

    Apples does not like Flash and that seems to be obvious and now it is Acrobat.  This must be an Adobe thing???

    They don't seem to be in any hurry to fix this either.  They really need to get this fix.  It is very annoying that this can not be fix!  Perhaps Apple is waiting on Mountain Lion to fix this?  Who knows... but don't hold your breath.

  • etresoft Level 7 Level 7 (23,895 points)
    Currently Being Moderated
    Mar 18, 2012 8:12 AM (in response to jjshin)

    jjshin wrote:

     

    Apples does not like Flash and that seems to be obvious and now it is Acrobat.  This must be an Adobe thing???

     

    Adobe is contantly releasing new versions of PDF files into the wild. All of the 3rd party implementations, including Apple's, have to play catch-up.

     

    They don't seem to be in any hurry to fix this either.  They really need to get this fix.  It is very annoying that this can not be fix!  Perhaps Apple is waiting on Mountain Lion to fix this?  Who knows... but don't hold your breath.

     

    We can't comment on Mountain Lion issues. However, this problem is with Apple's Preview program. If you really, really need this functionality in Lion, you can always use Acrobat Reader. If there were no other workaround, or it were a more significant issue, then Apple might be in a hurrty to fix it.

  • jjshin Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 18, 2012 2:32 PM (in response to etresoft)

    etresoft,

    I do have Adobe Acrobat Pro and can create or type in the multi-line fields fine but I run into the problem when I attach it to an email because it goes out with the Preview formatting that bunches everything up.  I can't seem to save the Acrobat Pro filled file as a static page and still keep it a PDF (seems to have save to JPG and other formats but perfer PDF).  The way I've been doing this is to go into Preview and manually make everything double space then printing it as a PDF which makes everything static so that recipients can see the text in the form correctly.

     

    Acrobat and Preview just don't play very well together in Lion from my experience.  Unless there is a way to make the page static out of Adobe Acrobat, I am irritated at these two not playing well together.  And I completely agree this is something Apple needs to fix but again who knows...

  • juancarlucci Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 18, 2012 12:44 PM (in response to COlliff)

    i found these two discussions most helpful on the subject of Preview and PDF forms. I used the script and it has resolved my issues. not sure if it will work for Lion, as I am still using Leopard.

     

    good luck,

     

    j carlucci

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