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Start up error message - Entry point xml TextReaderConstName could not be located in the dynamic link library libxm12.dll. Happened after Itunes up date I think. Have tried uninstalling and installing nothing works. Help please

At start up I get the error message - The procedure entry point xml TextReaderConstName could not be located in the dynamic link library libxm12.dll. I have uninstalled it and reinstalled but it does not fix the problem. Happened after Itunes update I think.

Posted on Jul 25, 2011 11:39 PM

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6 replies

Jul 26, 2011 1:13 AM in response to jespoke

libxml2.dll appears to be a component of Apple application support.

Try doing a repair of Apple Application Support.

Go to Programs in the Control Panel, find Apple Application Support and select repair.


A more aggressive approach if that doesn't work is to download the iTunes installer:

http://www.apple.com/itunes/download/


Save it on your PC and then remove all iTunes related programs using this Method:

http://support.apple.com/kb/HT1923


Then reinstall iTunes

Oct 14, 2011 1:27 PM in response to jespoke

It's a simple fix and doesn't involve reinstalling anything.


With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.

Copy the libxml2.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.

Restart the programme all should be well


In case that your OS is (64 bit)

1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support

2. Copy file "libxml2.dll"

3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support

4. Paste file "libxml2.dll" to the location.

5. Restart the programme, it should not display that message, it should be clear.

Good Luck

Start up error message - Entry point xml TextReaderConstName could not be located in the dynamic link library libxm12.dll. Happened after Itunes up date I think. Have tried uninstalling and installing nothing works. Help please

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