robertfromhigh point

Q: Pages '09 no longer will access dictionary/thesaurus in "writing tools"

I got Pages from the App Store last month. I got the upgrade just before Lion launched. I installed Lion. All worked fine til yesterday. Then Pages stopped accessing the dictionary/thesaurus in "Writing Tools." Then I had quite a few crashes -- some other settings like my Desktop changed. I can boot up and didn't lose any data that I know of. Any suggestions about linking the dictionary/thesaurus to writing tools as it was meant to? Thanks!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 26, 2011 11:17 AM

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Q: Pages '09 no longer will access dictionary/thesaurus in "writing tools"

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  • by fruhulda,

    fruhulda fruhulda Jan 15, 2012 2:00 AM in response to nonoNC
    Level 6 (15,126 points)
    Jan 15, 2012 2:00 AM in response to nonoNC

    Did you quit Pages before moving the plist file?

  • by nonoNC,

    nonoNC nonoNC Jan 15, 2012 7:03 AM in response to fruhulda
    Level 1 (0 points)
    Jan 15, 2012 7:03 AM in response to fruhulda

    Hi Fruhulda, I followed Yvan Koenig's step by step suggestions and quit Pages before moving the plist file. Should I not have?

     

    As a sidenote, let me remind that if the dictionary appears and disappears correctly in Pages for a newly created user. I'm contemplating the solution of moving all my stuff to a new user account but I'd rather not since it is a really laborious process.

  • by KOENIG Yvan,

    KOENIG Yvan Jan 15, 2012 8:09 AM in response to Coxize
    Level 8 (41,790 points)
    Jan 15, 2012 8:09 AM in response to Coxize

    I apologize but when a problem strikes in an user account and doesn't in an other account on the same machine, the problem is not an application one.

     

    There is something wrong in the original account.

     

    Reinstalling Lion on itself or reinstalling iWork without removing all the related files is useless in such case because the offending item isn't necessarily replaced in the two operations.

     

    Yvan KOENIG (VALLAURIS, France) dimanche 15 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

  • by KOENIG Yvan,

    KOENIG Yvan Jan 15, 2012 8:23 AM in response to nonoNC
    Level 8 (41,790 points)
    Jan 15, 2012 8:23 AM in response to nonoNC

    Hello

     

    Moving the plist after quitting pages is good practice.

    I guess that Fruhulda asked to be sure that you behaved this way.

     

    I'm really puzzled because I don't guess which file may be the wrongdoer in your user account.

    In such case, I backup the HD with Time Machine or with Carbon Copy Cloner.

    I erase the HD's contents

    reinstall a clean system

    use Apple's Migration Assistant to restore old documents.

     

    Yvan KOENIG (VALLAURIS, France) dimanche 15 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

  • by fruhulda,

    fruhulda fruhulda Jan 15, 2012 9:34 AM in response to nonoNC
    Level 6 (15,126 points)
    Jan 15, 2012 9:34 AM in response to nonoNC

    Of course, that is why I asked.

  • by nonoNC,

    nonoNC nonoNC Jan 15, 2012 9:50 AM in response to fruhulda
    Level 1 (0 points)
    Jan 15, 2012 9:50 AM in response to fruhulda

    - mv com.apple.iWork.Pages.* ~/Desktop

    - quit Pages

    - reopen

    ==> same problem

  • by fruhulda,

    fruhulda fruhulda Jan 15, 2012 10:37 AM in response to nonoNC
    Level 6 (15,126 points)
    Jan 15, 2012 10:37 AM in response to nonoNC

    Quit Pages first. Then move/delete the plist file

  • by nonoNC,

    nonoNC nonoNC Jan 15, 2012 11:07 AM in response to fruhulda
    Level 1 (0 points)
    Jan 15, 2012 11:07 AM in response to fruhulda

    Yes, of course. That's what i did in the first place and it hadn't worked.

     

    I don't think that my problem is related to the Pages plist files. I think that it's related to which frameworks are linked at launch time. This problem might only occur to those who upgraded from SL. If I had the source code, I would recompile Pages against the 10.7.2 libraries and that would probably fix it.

     

    I had the exact same problem with a 3rd-party application (Papers.app). I mentioned that to the authors of the software and we noticed that the problem went away after they recompiled against the 10.7.xx libraries.

     

    I suspect that some deprecated function from an older framework gets called. Like Yvan Koenig, I'm puzzled as to why this doesn't affect new users on the same machine.

     

    Anyway, if I find a fix, I'll post it here since I'm apparently not the only one having this issue.

  • by KOENIG Yvan,

    KOENIG Yvan Jan 15, 2012 11:53 AM in response to nonoNC
    Level 8 (41,790 points)
    Jan 15, 2012 11:53 AM in response to nonoNC

    I'm puzzled but I disagree with you.

     

    Pages 4.1 behave well on my machine under 10.6.8 and under 10.7.2.

    If I remember well, the updater 9.1 changed the Frameworks stored in :

    Macintosh HD:Library:Application Support:iWork '09:Frameworks:

    under 10.6.8 as well as under 10.7.2.

     

    Yvan KOENIG (VALLAURIS, France) dimanche 15 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

  • by fruhulda,

    fruhulda fruhulda Jan 15, 2012 12:05 PM in response to nonoNC
    Level 6 (15,126 points)
    Jan 15, 2012 12:05 PM in response to nonoNC

    I had once a problem in Pages but I can't remember if it had to do the Dictionary. It was serious problem enough and no other remedy helped so I uninstall and reinstalled iWork. That solved my problem. It shouldn't be a problem of this kind as Pages worked fine in the other account but still it might help. It doesn't harm as far as I know.

     

    To uninstall correctly iWork, go to Yvans iDisk :

     

    <http://public.me.com/koenigyvan>

    Download :

    For_iWork:iWork '09:uninstall iWork '09.zip

     

    Expand the archive and run the script.

     

    Restart the computer and instal iwork again and don't forget to do the updated too.

  • by Revjed,

    Revjed Revjed Jan 15, 2012 12:35 PM in response to fruhulda
    Level 1 (0 points)
    Jan 15, 2012 12:35 PM in response to fruhulda

    I started this thread orignally because I thought it was a Pages issue.  I have come to believe it is a Dictionary issue.  I have reintsalled iWork several times and reinstalled Lion once, but neither has fixed my problem.

     

    The reason I believe my problem is the Dictionary is because when I try to open the Dictionary App from Launchpad nothiing happens.  On my iMac at my house when I open the Dictionary App it actually opens and I can use the dictionary.

     

    When I am in Pages, using <control> <command> <D> while the cursor is on a word will open the dictionary.  However, right clicking the mouse and clicking writing tools>Look up in Dictionary and Thesaurus does nothing.

     

    I would really like to get this fixed.

  • by KOENIG Yvan,

    KOENIG Yvan Jan 15, 2012 12:49 PM in response to Revjed
    Level 8 (41,790 points)
    Jan 15, 2012 12:49 PM in response to Revjed

    You may try to remove the three preferences files related to the Dictionary but, doing that will remove links which you may installed for third party dictionaries.

     

    The files are :

    Macintosh HD:Users:yvankoenig:Library:Preferences:com.apple.Dictionary.plist

    Macintosh HD:Users:yvankoenig:Library:Preferences:com.apple.Dictionary.plist.lockfile

    Macintosh HD:Users:yvankoenig:Library:Preferences:com.apple.DictionaryServices.plist

     

    Yvan KOENIG (VALLAURIS, France) dimanche 15 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

  • by fruhulda,

    fruhulda fruhulda Jan 15, 2012 1:07 PM in response to Revjed
    Level 6 (15,126 points)
    Jan 15, 2012 1:07 PM in response to Revjed

    When right clicking on a word in Pages will get  Dictionary to open but as there is a bug in  Pages it will not at the same time add the word. It is a bug. You have to right click again on the word and it will be looked up. Apple has known this since the beginning of Pages 09. I did report it but it hasn't been corrected.

  • by robertfromhigh point,

    robertfromhigh point robertfromhigh point Jan 15, 2012 1:18 PM in response to robertfromhigh point
    Level 1 (0 points)
    Jan 15, 2012 1:18 PM in response to robertfromhigh point

    I was asking about this about 6 months ago. I was not able to fix the problem, but a friend of mine who works at Apple (not on this kind of problem) gave me a workaround that does work, even easier than if the Writing Tools menu would open the dictionary as we want:

     

    Highlight the word you want to define.

    Tap the trackpad twice with 3 fingers

    The word appears in a yellow frame, the dictionary that works with Pages opens, then goes away when you're done

     

    Until Apple updates Pages to fix this bug, this is a lot simpler than moving plists or re-installing the Pages or Lion.

  • by KOENIG Yvan,

    KOENIG Yvan Jan 15, 2012 1:35 PM in response to robertfromhigh point
    Level 8 (41,790 points)
    Jan 15, 2012 1:35 PM in response to robertfromhigh point

    Hello

     

    I have some difficulties to name a bugguy feature one which behave flawlessly on the machines which I know.

     

    Yvan KOENIG (VALLAURIS, France) dimanche 15 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

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