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Numeric keypad not working

I have a new IMac. I have enabled Bootcamp. Installed Windows 7. Installed Quickbooks.

however the number keypad on the right side does not work . I have to use the numbers across the top of the keypad.

any suggestions what I need to do???

lesnorvell123

iMac, Mac OS X (10.6.6)

Posted on Jul 26, 2011 1:38 PM

Reply
3 replies

Jul 26, 2011 1:40 PM in response to lesnorvell 123

If it doesn't work in MS Windows then please post in the Boot Camp forum. However if the issue is in OS X then please do both a SMC and PRAM reset.


SMC RESET

  • Shut down the computer.
  • Unplug the computer's power cord and all peripherals.
  • Press and hold the power button for 5 seconds.
  • Release the power button.
  • Attach the computers power cable.
  • Press the power button to turn on the computer.


PRAM RESET


  • Shut down the computer.
  • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  • Turn on the computer.
  • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
  • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  • Release the keys.

Numeric keypad not working

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