Logic 9.1.4, Lion, and serialization

Yep, me too. And quite frankly I'm surprised by the fact that you still need the XS key after two upgrades.

Per

Same problem.

Installed Logic Studio 9 on OS X lion on my new macbook air and it keeps asking for the serial number and the XS key when I launch Logic Pro.

I tried deleting the auth files as suggested here: http://support.apple.com/kb/TS1106 but no luck! 😟

Same issue. Just migrated to new iMac and now Logic Studio 9 requires XSKey to launch. I'll post here if I find a solution.

Got it solved after spending 3 hours on the phone with Apple.

Turns out Lion doesn't remember the XS key, so the solution was to get a serial number and send the key back to Apple.

Works fine now, except for all the plugins that don't seem to work with Lion. But that's another issue 😕

Per

Or, they update Logic Pro 9 to accept a Logic 8 upgrade serial as good enough for the Logic 9 upgrade to function.

Just out of curiosity, did you try this? I feel like I know people who have upgrades of upgrades, and the 'Logic 8 Upgrade' serial number worked to install 9. You said in the first post that Logic asked for 'either the XS Key or a serial.' If you reinstall or can get back to that screen again and put in your Logic 8 serial instead of the XS key, does that work?

I certainly could be wrong on this one.

Following from Zuelito's comment, that worked for me. I had the Logic 9 upgrade serial number, but dug around and found another serial number - the original Logic Studio Upgrade Pro serial. Entered this one in the field where it asks for XS key or serial and all is good. No more XS key! Good luck 🙂

That worked for me too, though it did take me all day to find my Logic 8 serial while my xs key was handy. Also, Logic 9 was available as an upgrade for Logic 7 users so this would still trouble a more specific group of Lion users.

tonysm wrote:

Following from Zuelito's comment, that worked for me. I had the Logic 9 upgrade serial number, but dug around and found another serial number - the original Logic Studio Upgrade Pro serial. Entered this one in the field where it asks for XS key or serial and all is good. No more XS key! Good luck 🙂

This solution worked for me as well. I used the Logic Studio (1) upgrade serial at the prompt and am back to being XSKey free.

As someone who bought Logic Pro 7 and then used the XS key to upgrade my Mac Pro a few months ago I certainly won't be upgrading to Lion until this is sorted, sadly however I recently purchased a MBP to use the brilliant Mainstage App for gigs and it stubbornly refuses to behave with Logic (all the problems mentioned here seem to arise).

What I am struggling with is how to I access the XS key serial number. Nothing is written on the USB stick and I can't seem to interrogate it using the computer to find out?

If you have Logic 8 (first logic studio), then you can just use the serial number from that when it asks for a serial or XS Key in the installer. If you upgraded from 7 to 9, I think you're stuck with this issue until Logic releases an updage. You can report the issue directly to apple here:

http://www.apple.com/feedback/logicpro.html

According to other threads, the way to get a serial number from the XS Key is to contact Apple and send it in and they will exchange it for a serial number. There's no way to get a working number off the XS Key.

Fellow Logic users,

It's worth mentioning that the guys at Applecare (particularly the Logic experts) admit that Lion versus Logic Pro 7 upgrades is a recognised problem and provided documentation to support ownership of both Logic Pro 7 and Logic Studio 9 upgrade can be provided, they will provide the FULL Logic Studio serial to get rid of the constant request of Serial on boot up.

Great service from Apple.

If you're thinking of buying a second hand version of Logic Pro 7 on Ebay and then buying the upgrade of Logic Studio 9 to save a few dollars/pounds, then I think you'll be out of luck. Applecare were insistent on me providing proof of purchase of the original version of Logic Pro 7 way back in 2004.

Cheers,

Joe

Any followup on this? Hopefully I still have my 8 serial around somewhere but based on how the installer worked I was careful to hold on to the old dongle but just stuck the 8 documentation in a big pile of old junk, never expecting to need it again.

Apple REALLY needs a software fix for this, expecting people to send in the old dongle or provide proof of purchase from years ago is ridiculous. And is there an Apple line you can contact for that without having to pay a fee for "support"?

Thank goodness I tried out Lion on a separate partition before upgrading my real system or I'd be totally screwed. Off to drop Apple a line...

My copy of Logic Pro was crashing and asking for a serial+xskey every time I opened it.

After a few weeks of annoyance, even after a clean install of Lion and Logic, I realised Logic was opening in 32 bit mode.

So I did this: Select Logic Pro.app in the applications folder. Get info. Uncheck "open in 32-bit mode". Bob's your uncle.

Spoke too soon. Crashing again. Aaaaagh!