how do I close sync agent

Close sync services in Outlook

Disconnect from internet

Open activity montior search for syncservicesagent and force quit

I had this problem and read loads of posts. Dragging SyncServicesAgent to my desktop, using activity monitor to close it and disconnecting from the internet had no effect. The **** thing started again and prevented Office update from doing its stuff.

The thing that worked for me was to find SyncServicesAgent in Applications>Microsoft Office 2011>Office and rename the file by simply adding a letter at the end - so it was, for example, SnycServicesAgentx. You'll get a warning that changing the name while it is running might cause problems, but I ignored this and was then able to close the service in Activity Monitor. The update process then went ahead as it should.

Once the process was complete, I changed the name back to what it originally was and all is now fine. Don't forget this step.

I hope this helps.

Worked like a charm! Thanks you!

Took exactly three minutes to achieve, after spending about an hour figuring it out myself. Would not have gotten there.

Thanks

Only question is how important is it to turn SyncServicesAgent back on?

Thank you!!

Perfect!!!!! Thanks sooooo much Chris! It worked within a few minutes and I mean the whole process -- even changing the name back. I just moved my incorrect version to the trash! Done! Thanks!!!!! sukey