Adobe says this is Apple's problem...

Gary P wrote:

I can't find anything called bspatch on my Mac.

1) Pull down the Apple menu and select "About This Mac".

2) In the resulting window click on "More Info".

3) In the resulting window click on "System Report".

4) Scroll down until you see "Software" on the left.

5) If necessary, "open" the triangle next to "Software" to expand it.

6) Click on "Applications". The list will take a minute to populate.

7) In the resulting display drag the column dividers to make the left-most columns narrower, allowing more columns to display.

8) Click on the "Kind" column header to order the list by that.

9) Scroll down until you find "Kind" values of "PowerPC".

10) When you find "bspatch", click on it. You should see its location in the panel below the list. That location may give you information about the file. If nothing else, it will reveal its location so that you can do a "Get Info" on the file to see if it includes a company name.

Then that confirms that that "Adobe engineer" is an ignoramous.

Ok. Let's start it.

I have the same problem. MacBook Pro C2D + MacOS X 10.7.1 Lion + Adobe CS3 Web Premium Suite.

While installing updates 13.0.1 update for Illustrator fails, because bspatch is compiled against PPC only and Rosetta is not available anymore in Lion.

Adobe technican was right talking that bspatch is available as a part of OS X operating system. Go to system terminal, then type 'whereis bspatch'.

In my system it is in /usr/bin/bspatch .

So... If it is a part of OSX it is not possible that it is compiled against PPC. Tried to run. Works ok.

Then... if all Mac apps are directories with .app extensions I've downloaded 13.0.1 patch from Adobe (http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=3625&fileID=3436).

After openning DMG file you will find AdobePatcher.app. Inside this file you will find another copy of bspatch, but compiled by Adobe for PPC. It is here: AdobePatcher.app/Contents/Resources/PatcherApplication.app/Contents/Resources.

So to install patch you have to delete this file (Adobe version), and then create symbolic link agains Apple's version.

Here is step by step:

1) Open terminal (as user)

2) Type: whereis bspatch

3) Note the location of file (ie. /usr/bin/bspatch )

4) Create directory temp somewhere in your system

5) Download 13.0.1 (and next updates) from Adobe website

6) Mount DMG file

7) In terminal - go to your temp directory (ie. cd /Users/username/temp )

8) Copy AdobePatcher.app to the temp directory ( cp -R /Volumes/PatcherApplication/AdobePatcher.app . ) <-- dot at the end is _important_

9) Go to the Adobe's bspatch file location (cd AdobePatcher.app/Contents/Resources/PatcherApplication.app/Contents/Resources )

10) Delete bspatch file ( rm -f bspatch )

11) Create symbolic link to the OS X version ( ln -s /usr/bin/bspatch bspatch )

12) Type ls -l to list files. There should be one line looking like this: lrwxr-xr-x 1 sergio staff 16 21 sie 01:17 bspatch -> /usr/bin/bspatch )

13) Go back to Finder, enter your Temp directory and run AdobePatcher.app. Illustrator should update without any problems

14) Repeat those steps for all futher Illustrator updates

Hope this helps... you and Adobe to get it fixed ASAP.

Regards,

Sergio

Sergio's comments and steps were immensely helpful.

Using these steps, I was able to install both Illustrator 13.0.1 and 13.0.2 updates on OS X Lion successfully.

Great advice, Sergio! You've done us all a fantastic service! Many thanks.

Jeff

Thanks Sergio; the instructions that you provided worked for me as well.

I'm really happy that these instructions are helpfull for you :)

>Well, if Adobe can't fix their installer after you spelled it out for them, Sergio, I'd say they just don't care.

Adobe isn't going to fix anything for CS3, which is 3 versions back from the current version. Sergio just gave you the best solution you're going to get.

I was on 10.0.2 when I loaded Lion so applying patches wasn't an option. I was exporting to PS and printing from there. But what did work and got my CS3 Illustrator printing again was removing some files.

Check out this solution: http://kb2.adobe.com/cps/912/cpsid_91254.html

Oops, sorry my post was fixing the crash on attempting to print from CS3. Not trying to install updates from 2007. Before going through all that - ask what are the symptoms of the problem I am having? In my case it was files installed because of recommendations by a third company, not Apple or Adobe.

One the other hand even if you don't use Terminal the script was very detailed and you can easliy follow it even if you don't understand what it is doing.