14 Replies Latest reply: Jul 29, 2011 11:21 AM by JoeyR
MacBook Air 21 Level 1 Level 1 (0 points)

I was wondering that I bought the MacBook Air in November of 2010 and I would like to get the new MacBook Air can I just do a trade from Best Buy or Apply?


MacBook Air, Mac OS X (10.6.8)
  • PTBoater Level 4 Level 4 (2,840 points)

    No.

     

    But you can sell it on eBay or Craiglist and use the money towards the cost of a new one though.

  • JoeyR Level 6 Level 6 (8,275 points)

    Apple has been permitting trades for people who made purchases of the previous model shortly before the updated models were released.  As you purchased yours 8 months or longer ago, I wouldn't expect them to exchange it for you.

  • MacBook Air 21 Level 1 Level 1 (0 points)

    Oh that *****. How much would I be able to sell it for if I send you pictures of it to your email and then you can tell Me?

  • MacBook Air 21 Level 1 Level 1 (0 points)

    That ***** big time. Apple should have lifetime exchanges

  • fouxdafafa Level 1 Level 1 (0 points)

    Why should Apple be penalized for your bad purchasing decisions?

  • roaminggnome Level 10 Level 10 (93,275 points)

    MacBook Air 21 wrote:

     

    That ***** big time. Apple should have lifetime exchanges

    You're kidding.

     

    Who offers this?

     

    Anyone?

  • aaron260 Level 1 Level 1 (15 points)

    Taken from Apple Sales and Refund Policy on the online store:

     

    "For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return."

  • NineTigers Level 1 Level 1 (0 points)

    Actually, if you pay forty nine dollars at the time of your purchase Bestbuy offers preset percentages of purchase price based on time you have owned the computer. This question has been mocked ignorantly and arrogantly by some people here. One of the biggest problems with apple is the people who must be dealt with when using the products. I dread going to my local apple store and I have quit. I'm looking to travel to another store or leave apple for good.

     

    Example- I was told the eleven inch 2010 model had ten hour battery life by all the sales people. It was out two weeks at that point. I bought it and then immediately realized this was not the case. The manager and other people there said that people make mistakes. I said I wanted to return it and they said there would be a ten percent restocking fee. I said no there would not, and went over their arrogant heads. Management agreed with me and chewed all of them out. I returned it and got the thirteen inch. There are too many arrogant upity people using macs and mocking people who ask questions or criticize apple at all. It's really sad.

     

    What did the CEO say about antena gate at first. It doesn't exist. Then two days later he admitted it.

     

    Apple products are amazing in so many ways, but they come with a bitter dose of insults, arrogance, and irrationality. Its really sad.

  • fouxdafafa Level 1 Level 1 (0 points)

    NineTigers wrote:

     

    Actually, if you pay forty nine dollars at the time of your purchase Bestbuy offers preset percentages of purchase price based on time you have owned the computer. This question has been mocked ignorantly and arrogantly by some people here. One of the biggest problems with apple is the people who must be dealt with when using the products. I dread going to my local apple store and I have quit. I'm looking to travel to another store or leave apple for good.

     

    So a better solution is to pay Best Buy upfront for something you can do for free on Craigslist?

     

    Example- I was told the eleven inch 2010 model had ten hour battery life by all the sales people. It was out two weeks at that point. I bought it and then immediately realized this was not the case. The manager and other people there said that people make mistakes. I said I wanted to return it and they said there would be a ten percent restocking fee. I said no there would not, and went over their arrogant heads. Management agreed with me and chewed all of them out. I returned it and got the thirteen inch. There are too many arrogant upity people using macs and mocking people who ask questions or criticize apple at all. It's really sad.

     

    Apple or not who the **** trusts sales people to tell you the truth. They are there to make a sale, not give you support. You should do your own research. I can get 7 hours out of my Air on a full charge and no bluetooth, but a quick Google search shows that it'd be near impossible to get 10 hours out of a charge without turning nearly everything off. Your ignorance and laziness is what is sad.

  • NineTigers Level 1 Level 1 (0 points)

    Calling me ignorant and arrogant is typical behavior of too many mac users. I did not insult you personally, but you turn around and insult me directly. I pointed out the truth about so many apple people and their attitudes and you didn't like it. That's the problem. You are defending the indefensable and doing it arrogantly. Look in the mirror and fix your lousy attitude instead of insulting me.

  • fouxdafafa Level 1 Level 1 (0 points)

    NineTigers wrote:

     

    Calling me ignorant and arrogant is typical behavior of too many mac users. I did not insult you personally, but you turn around and insult me directly. I pointed out the truth about so many apple people and their attitudes and you didn't like it. That's the problem. You are defending the indefensable and doing it arrogantly. Look in the mirror and fix your lousy attitude instead of insulting me.

     

    English obviously isn't your first language so I see why you are confused.

     

    This has nothing to do with Apple or Macs at all. The problem is you shouldn't be trusting minimum wage sales workers to give you 100% accurate advice. Before dropping $1500 on a laptop, spend a few minutes on Google doing your own research.

  • NineTigers Level 1 Level 1 (0 points)

    "English obviously your first language".

     

    I rest my case. Biggotry in addition to arrogance.

  • Tom Gewecke Level 9 Level 9 (75,340 points)

    MacBook Air 21 wrote:

     

    can I just do a trade from Best Buy

     

    http://www.bestbuytradein.com/bb/

  • JoeyR Level 6 Level 6 (8,275 points)

    Well... you can return your Air as part of Apple's recycle program and get an Apple Gift Card for it's value.  Unfortunately, they (well, a company that does this sort of thing) sets the "value" which is nothing close to what you would be able to get on your own:

     

    http://www.apple.com/recycling/computer/

     

    I don't think anyone intended to insult you.  You sort of implied in your original post that you should be able to exchange something that you purchased 8 months ago.  In fairness, I'm aware of very few places that offer a return policy that liberal.  When you clarified that you could pay up front to be guaranteed a certain percentage of the original value over time... that certainly made more sense (although Apple does not offer the exact thing... but only what I had posted the link to above).

     

    Having said all that... when I purchased my Air, it was only about a month or so before the new ones came out.  I knew that the new ones were coming out.  I was actually concerned about the loss of the dedicated GPU and the fairly significant drop in GPU performance with the integrated Intel processor.  Granted, the new processors are about twice as powerful... that's significant.  But, I don't really do anything processor intensive on my machine.  So doubling the power for me was a non-issue.  I do just want the OS to run smoothly and fluidly and the nVidia GPU in the machine that you (and I) have does a great job.  So not only did I know that new Airs were coming out, I bought mine because I didn't want the newer model.  Of course the new Airs have Thunderbolt as well... but I'm not expecting that to take off for a while yet (and USB 2.0 has worked fine for me for years).  If you do processor intensive stuff, you could have good reason for wanting the newly released Air (although in getting the last model, I would expect you did't have heavy duty processing needs).  I personally am happy I have the previous model and the release of the new model does not devalue mine in the least.