6 Replies Latest reply: Jul 30, 2011 10:25 PM by Linc Davis
Timothy Arends1 Level 2 Level 2 (290 points)

Last night Software Update updated Safari and iTunes, and this morning I noticed that Safari is crashing upon launch. Things I have tried:

 

Relaunching Safari

Letting Mac OSX reset Safari's settings

Restarting the Mac

Booting up from another user account (it worked)

Looking at the Apple Support document at http://support.apple.com/kb/TS1594, but it involves going to Safari Prefs and I can't get that far (Safari crashes immediately)

Re-downloading Safari (but it won't install on Leopard)

 

Advice appreciated. Thanks.


iMac, Mac OS X (10.5.8)
  • QuickTimeKirk Level 9 Level 9 (50,925 points)

    Post the entire crash report here for us to review.

    Most common reason is third party "add-ons".

  • Carolyn Samit Level 10 Level 10 (96,965 points)
    Booting up from another user account (it worked)

    Then the issue is just in your user account which is easier to troubleshoot.

     

    Safari crashes after an update more commonly because of third party plugins.

     

    Try here first >  Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

     

    If you you still need help ...

    If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash  information.

    Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

  • christian2b Level 1 Level 1 (0 points)

    I'm having the same problems (Macbook, 10.5.8).

    Either:

    A) Safari opens a browser but can't seem to download any page contents, causing the fan to kick in

    or

    B) It crashes right away.

     

    One time I was able to close the borwser before it crashed the application. I was able to rule out 3rd party plug ins (I turned them off and then reopened a window)...no dice... anything else gang?

  • christian2b Level 1 Level 1 (0 points)

    Here's the full crash report:

    Process:         Safari [423]

    Path:            /Applications/Safari.app/Contents/MacOS/Safari

    Identifier:      com.apple.Safari

    Version:         5.0.6 (5533.22.3)

    Build Info:      WebBrowser-75332203~3

    Code Type:       X86 (Native)

    Parent Process:  launchd [135]

     

    Date/Time:       2011-07-30 11:00:56.356 -0400

    OS Version:      Mac OS X 10.5.8 (9L31a)

    Report Version:  6

    Anonymous UUID:  0CBAD1AA-67A0-4C65-9DDA-5FCDB94E82A1

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000006ffff0

    Crashed Thread:  3

     

    Thread 0:

    0   libSystem.B.dylib                 0x9353a166 mach_msg_trap + 10

    1   libSystem.B.dylib                 0x9354195c mach_msg + 72

    2   com.apple.CoreFoundation          0x9666ae7e CFRunLoopRunSpecific + 1790

    3   com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88

    4   com.apple.HIToolbox               0x969992ac RunCurrentEventLoopInMode + 283

    5   com.apple.HIToolbox               0x969990c5 ReceiveNextEventCommon + 374

    6   com.apple.HIToolbox               0x96998f39 BlockUntilNextEventMatchingListInMode + 106

    7   com.apple.AppKit                  0x978a86d5 _DPSNextEvent + 657

    8   com.apple.AppKit                  0x978a7f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

    9   com.apple.Safari                  0x000166ad 0x1000 + 87725

    10  com.apple.AppKit                  0x978a0f9f -[NSApplication run] + 795

    11  com.apple.AppKit                  0x9786e1d8 NSApplicationMain + 574

    12  com.apple.Safari                  0x0000acee 0x1000 + 40174

     

    Thread 1:

    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10

    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73

    2   com.apple.JavaScriptCore          0x968e2d58 ***::TCMalloc_PageHeap::scavengerThread() + 824

    3   com.apple.JavaScriptCore          0x968e2d8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15

    4   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    5   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 2:

    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10

    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73

    2   com.apple.WebCore                 0x9573a587 WebCore::IconDatabase::syncThreadMainLoop() + 279

    3   com.apple.WebCore                 0x95737e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761

    4   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    5   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 3 Crashed:

    0   libSystem.B.dylib                 0xffff0f38 __memcpy + 1944 (cpu_capabilities.h:246)

    1   libsqlite3.0.dylib                0x9550b652 allocateBtreePage + 1810

    2   libsqlite3.0.dylib                0x9550ea83 incrVacuumStep + 851

    3   libsqlite3.0.dylib                0x955586ce sqlite3VdbeExec + 2606

    4   libsqlite3.0.dylib                0x95563ea2 sqlite3Step + 386

    5   libsqlite3.0.dylib                0x95544624 sqlite3_exec + 260

    6   com.apple.CFNetwork               0x971fa19e __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int (*)(void*, int, char**, char**), void*, long) + 64

    7   com.apple.CFNetwork               0x971d6b05 ProcessCacheTasks(__CFURLCache*) + 1433

    8   com.apple.CFNetwork               0x971d029f CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165

    9   com.apple.CoreFoundation          0x9666b8f5 CFRunLoopRunSpecific + 4469

    10  com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88

    11  com.apple.CFNetwork               0x971d018c CFURLCacheWorkerThread(void*) + 388

    12  libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    13  libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 4:

    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10

    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73

    2   com.apple.JavaScriptCore          0x967376b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81

    3   com.apple.WebCore                 0x9575377c WebCore::LocalStorageThread::threadEntryPoint() + 188

    4   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    5   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 5:

    0   libSystem.B.dylib                 0x9353a166 mach_msg_trap + 10

    1   libSystem.B.dylib                 0x9354195c mach_msg + 72

    2   com.apple.CoreFoundation          0x9666ae7e CFRunLoopRunSpecific + 1790

    3   com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88

    4   com.apple.Safari                  0x0002f33d 0x1000 + 189245

    5   com.apple.Safari                  0x0002f08a 0x1000 + 188554

    6   com.apple.Safari                  0x0002f023 0x1000 + 188451

    7   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    8   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 6:

    0   libSystem.B.dylib                 0x9353a166 mach_msg_trap + 10

    1   libSystem.B.dylib                 0x9354195c mach_msg + 72

    2   com.apple.CoreFoundation          0x9666ae7e CFRunLoopRunSpecific + 1790

    3   com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88

    4   com.apple.Foundation              0x975d0520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320

    5   com.apple.Foundation              0x9756cdfd -[NSThread main] + 45

    6   com.apple.Foundation              0x9756c9a4 __NSThread__main__ + 308

    7   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    8   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 7:

    0   libSystem.B.dylib                 0x9358960a select$DARWIN_EXTSN + 10

    1   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    2   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 8:

    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10

    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73

    2   com.apple.JavaScriptCore          0x967376b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81

    3   com.apple.Safari                  0x001ae478 0x1000 + 1758328

    4   com.apple.Safari                  0x00044cdd 0x1000 + 277725

    5   com.apple.Safari                  0x00044c2d 0x1000 + 277549

    6   libSystem.B.dylib                 0x9356b055 _pthread_start + 321

    7   libSystem.B.dylib                 0x9356af12 thread_start + 34

     

    Thread 3 crashed with X86 Thread State (32-bit):

      eax: 0xffff07a0  ebx: 0x95557cc4  ecx: 0x00000038  edx: 0xffc92bc0

      edi: 0x00a6d470  esi: 0x00a21274  ebp: 0xb0183dc8  esp: 0xb0183dc0

       ss: 0x0000001f  efl: 0x00010286  eip: 0xffff0f38   cs: 0x00000017

       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037

      cr2: 0x006ffff0

     

    Binary Images:

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      0x644000 -   0x64ffff  libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib

      0x657000 -   0x681fe8  com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

      0x692000 -   0x6a1ffc  SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI

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    0x90c45000 - 0x90dc9fef  com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x

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  • Timothy Arends1 Level 2 Level 2 (290 points)

    I isolated the problem by removing all my plugins and re-adding them ,and discovered that the culprit is the Adobe Flash Player plugin. Now here's the strange part: even when I download and install the very latest Flash plugin from Adobe's site, Safari still crashes!

  • Linc Davis Level 10 Level 10 (165,585 points)

    Flash is not the culprit. Quit Safari if it's running and delete the following items from your home folder, then relaunch Safari and try again:

     

    Library/Caches/com.apple.Safari

    Library/Safari/Databases

    Library/Safari/LocalStorage

    Library/Safari/WebpageIcons.db