Q: Itunes store is only loading half way - HELP

jc33 wrote:

 

... is there another password to use instead of netsh winsock reset?...

"netsh winsock reset" is not a password. It is what you type at the command prompt after you select "Run as" administrator and enter your administrator password.

I have been fighting this issue for 4 weeks off and on "netsh winsock reset" solved the problem.  Make sure you do the restart, when I logged back onto iTunes, it prompted for a proxy server and password, use your Apple ID and Password and you should be good to go.

I have had this problem on and off since they updated 10.4.... and since I've downloaded 10.5.  Sometimes it works and sometimes it doesn't.  Sometimes when I reinstall it works, and sometimes it doesn't.  I've done everything on this discussion to no avail.  I've reinstalled 3 times in the past 20 hours and have used the command prompt twice - nothing has changed; the loading bar for iTunes still stops halfway.  It's definitely a PC issue with new updates because my friend's Mac doesn't have this problem - and I've had it happen at least twice in the last two months.  Last time I dealt with this it had to do with fully uninstalling Bonjour - That's not the case now.  I don't really care that much about iTunes, I just want it fixed. 

I also have a problem with my iPhone that says it cannot create a session to start a backup on my computer - obviously this is a separate issue...

Frustrated with my Apple products right now.

Hi rod, I've followed your instruction, have also managed to delete my old iTunes to install the newest version. Still unable to load the store. Any advice please, I'm really at my wits end!

Thank you!

Sw3etGsu$ told me to try Microsoft Fix it 50203 if the netsh reset did not work - which unfortunately it did not work for me.

I downloaded the microsoft fix it and am now back in business with the itunes store! Hope this helps for you too.

http://go.microsoft.com/?linkid=9662461

i called apple and because my ipod is out of warranty they won't help me unless i pay.....so they were of no assistance

Okay I have been furiously going through 100 threads a day trying to figure it out but it finally worked. I did every single step and now after being able to access itunes store my wifi sync works too so I killed 2 birds with 1 rock that was hard as **** to find. I reinstalled first following this article. http://support.apple.com/kb/ht1925. Then I did the netsh winsock reset.

Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator

then type in:

netsh winsock reset

Then I did the microsoft fix

http://go.microsoft.com/?linkid=9662461

Then i reset the hosts file

http://support.microsoft.com/kb/972034

Now EVERYTHING WORKS! THANK YOU TO EVERYONE.

My itunes store is still not working after trying all of the solutions above. Really very frustrated over it!

Arrrggghhh! Have now tried every single fix on the thread but still no joy. Just dont know what to do. Cant even back up my iphone and it has wiped it clean!

Incidentally I now cant seem to access the internet via my SkyBroadband icon only through Internet Explorer icon. Not sure if this has happened because of the new iTUNES update.

I had the same problem until I uninstalled "AT&T Communications Manager" and now I'm able to access the store.

Am unable to download podcasts from the iTunes store. I've iOS 5 update on iPad 2. Once I click on get episode, it shows in the downloads, but after sometime it disappears. What's the way to work around this problem.

Well, after syncing my iPad 2 with my MacBook pro, I got the podcasts under one group.

Try this

For PC users, before reinstalling, try this:

Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator

then type in:

netsh winsock reset

hit enter, restart PC, open iTunes. Hopefully fixed.

Had this problem when upgrading to 10.4 , and Apple support gave me instructions to uninstall iTunes, QuickTime, bonjour, and all associated programs, and how to check that all remnants have been removed. That worked then, but not for the same problem on upgrading to 10.5

The advice to run from command prompt "netsh windsock reset" has worked.

Apple support just gave me a load of bland advice that did not seem relevant to the problem reported.

Thanks to those who have posted this fix, perhaps my hair will grow back soon......

just to say thank you very much for the command prompt idea - this teeth-grindingly frustrating problem now solved (apple support never mentioned it)!