When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

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Level 1

8 points

When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

I got my ipad2 replaced yesterday. And this new ipad started giving me problem by crashing aps. Then I restored the ipad twice but the problem was still there. I called apple and they fixed it by doing Reset All Settings. But now I have this weird problem. When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

iPad 2, iOS 4.3.3

Posted on Jul 29, 2011 8:18 PM

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Answer 1

Jul 29, 2011 8:30 PM in response to sarobar

There is no way for anyone here to know if your replacement iPad is a refurbished unit. Per Apple's replacement policy, replacements can be refurbished units. If you feel the unit is not working correctly, take it back, let them check it out and if found defective, they will replace that unit.

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Answer 2

sarobar Author

Level 1

8 points

Jul 29, 2011 8:38 PM in response to lobsterghost1

Thank you for your respond rbrylawski. I think I will call apple and see if I can post the ipad to apple. Apple store is like 2 hours drive from here.

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Answer 3

sarobar Author

Level 1

8 points

Aug 3, 2011 2:42 PM in response to lobsterghost1

I got my ipad from Apple Service today saying that my problem couldn't be duplicate. But I am still facing that issue. Any suggesation about this? Should I take it to apple store? The problem doesn't occor everytime so I am worried I have to wait until the problem occurs again.

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