Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

safari crash using television fanatic toolbar plug in

my wife's laptop has an error message when trying to open Safari: "Safari quit unexpectedly while using the TelevisionFanatic Toolbar plugin." Any suggestions on how to correct this issue. We cannot get to the internet as we can't open safari.


Thank you,

Jon

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 30, 2011 8:34 AM

Reply
11 replies

Aug 1, 2011 7:59 AM in response to rob6905

For starters, drag the plugin from the Internet Plug-ins folder in your Library folder and drop it onto the desktop. Then try to open Safari again. If it opens normally and runs without glitches through several hours of your normal usage, trash the plug-in and empty the Trash.


If Safari still won't open, contact the developer of TV Fanatic and ask for assistance.


It's worth noting that the TV Fanatic web site has a very poor reputation for hosting adware and malware. I suspect their software is garbage, and it may be something worse. You can be thankful it doesn't seem to be compatible with the latest update of Safari.

Aug 16, 2011 1:33 PM in response to jonfrompalm coast

I just ran into this same problem, though I hope you've found a fix by now. I don't remember how I finally found this answer, but it was a different google search than the one that led me to this discussion. Anyway, I found television fanatic, finally, by doing this (you DON'T need to open safari to do this):


Go to Finder

Mac>Library>Application Support>TelevisionFanatic


Move the entire folder of TelevisionFanatic to your desktop. Restart your computer. Open Safari. If you are successful (it worked for me), then delete the TelevisionFanatic folder from your desktop and then permanently from your Trash.


Good luck! Hope this helps others too.

safari crash using television fanatic toolbar plug in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.