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Lion osx doesn't recognize my external hard disk

I recently installed Lion osx (10.7). But after installation, my external harddisk isnt' recognised by the computer anymore... It's a HFS format disk, and in snow leopard i had no problems with the HD. My time machine partition is on it, along with other important stuff. When i plug it in, it doesn't show on my desktop, nor in disk tools or finder. I've tried waiting for hours, restarting the imac, unplugging the disk etc., but nothing works. The HD is a Western Digital elements disk. Could it be a driver problem?

iMac, Mac OS X (10.7)

Posted on Aug 1, 2011 1:19 AM

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24 replies

Aug 1, 2011 5:23 AM in response to Nasjo

Do you have some more details about the type of drive that you are having problems with? WD seems to make quite a few different models under the "WD Elements" product name.


My feeling at the moment is that it isn't a driver issue, not least because you typically don't have to install drivers yourself in order to access external hard drives. I have a late 2009 iMac upgraded to Lion that is connected to a variety of hard drives both by USB and FireWire, and from different manufacturers (Seagate, LaCie and Iomega) but all seem to be quite happy mounting in 10.7.


By any chance do you have anything else that you can plug into your iMac to see if it mounts correctly, such as another hard drive or even a USB memory stick? If so, do you have any problems with that?

Aug 1, 2011 5:37 AM in response to Marcus Peaston

it's a WD elements desktop 1,5 TB external harddisk (so no network or multimedia drive). I bought the Imac a month ago, and immediately formatted the external HD to HFS+, everything worked just fine. After I installed osx 10.7, the trouble started.


I've tried another external HD (which is in ntfs format), and it was immediately recognised and appeared on the desktop. Also, memory sticks are no problem.


When i connect the disk to a different computer (a windows pc), it is recognised...

Aug 1, 2011 6:19 AM in response to Marcus Peaston

Unlikely that it will. The problem with many hard drives, and this was very apparent with Mac OS X 10.3 many eons ago, is that their firmware does not match what Apple understands to be the industry standard. Apple rarely if ever downgrades its own industry standard spec with an upgrade. Contact Western Digital and ask them if they have heard of other issues with the same drive on Lion. With 10.3 it became obvious that most vendors they need to upgrade their firmware to continue to be compatible with the updated operating system. If not, you may want to use a data recovery tool to see if you can access your data*:


http://www.macmaps.com/backup.html

Aug 14, 2011 2:01 AM in response to Nasjo

I have about 20 external hardisks of several brands and different sizes. After installing Lion on some Macs the disks could not be accessed. Some however had no problem at all. Among this harddisk were 3 new ones bought in the last month (the last 2 yesterday).


I have learned all disks mounted without any problem when formatted FAT32 however when the were formatted NTFS, they did not mount at all.

Using Paragon did not help with Lion even the newest version did not resolve the problem so my guess is we have to wait till Seagate cs will make new firmware, Paragon will make an update or format your harddisk to FAT32 and lose all data or take some days to copy it to another disk.

Aug 22, 2011 2:32 PM in response to Nasjo

I had the same problem when my iMac 10.7.1 was not mounting external HD. TRY THIS... it worked for me.

You need to reset POWER MANAGEMENT...


1. Shut Down your iMac

2. Unplug everything from the back of your iMac including the power cable.

3. Unplug power to your external HD

4. Wait 15s

5. Plug power back to external HD

6. Plug power back to your iMac

7. Turn on your iMac

8. Wait until you see the log in screen, plug your keyboard first....

9. Plug everything back to your iMac


YOU SHOULD SEE ALL YOU EXTERNAL HDs


Good luck.

Lion osx doesn't recognize my external hard disk

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