13 Replies Latest reply: Dec 29, 2011 12:05 PM by steve359
Tommy Asselin Level 1 Level 1 (25 points)

I just recieved my new 27" iMac and even if it is said on the website in the tech specs in the "in the box" section that it includes Install/restore DVDs, I dont see any in my box. I almost destroyed the slim keyboard box where the dvds are always packed, to be sure there was not a hidden compartiment.

 

http://www.apple.com/imac/specs.html

 

It is a bit anoying, not having the disks, since if it is setup with Lion, I dont have a snow leopard dvd either in case I need to use any non compatible app (didnt startup the baby yet)

 

I'll go boot the machine and see what I can do, and hope I wont need the disks, but I think if I plan to make a Bootcamp partition i'll be ****** without dvds that include drivers. But windows is another story.

 

If its intended to save on plastic and use the intenet as the only source for system reinstall, it is lame. It will cost me bandwith on my low cap crappy connection (3GB base cost with auto price upgrade past this 3GB and past 5GB up to 10GB, from wich it start to cost a fortune, plus they overcharge us with bandwith that their modem does not even count in the in and out use of the bandwidth...)

  • rkaufmann87 Level 9 Level 9 (50,755 points)

    If the new machine shipped with Lion then there are no backup CDs. Lion currently does  not ship on any media. There is a restore partition on the HD, you can access it by re-starting while holding down the Option key. Apple has announced that beginning sometime this month a USB flash drive will be sold with Lion on it however this is an upgrade drive and from how I understand it is not to replace the restore partition. If your machine shipped with Snow Leopard then look again, they're in there. If you still cannot find them then contact AppleCare and they will help you get a replacement set.

     

    BTW did you purchase the machine directly from Apple, I'm thinking if you bought it from a reseller they may have taken a machine that originally had SL on it and upgraded it to Lion for you.

  • Tommy Asselin Level 1 Level 1 (25 points)

    Thx for this info! I had not read anything about this restore partition and yeah its on Lion, I ordered it from the online apple store.

     

    So I guess I must not in any way try to format and reinstall and will have to be cautious if I want to do some partitions, especially for a bootcamp use. But I'm thinking to skip bootcamp on this machine.

     

    For sure, I wont put my data from my previous machine on this one until its all setup and working well.

     

    Thx again!

  • rkaufmann87 Level 9 Level 9 (50,755 points)

    My understanding is even if you reformat the HD the restore partition will be left so you can reinstall Lion. In the event you have a catastophic HD failure Apple has a new way of getting Lion to you via the web. I'm sure if you search for information you can find it. Or you can call AppleCare and hopefully they have been briefed on it. As for Boot Camp well that's up to you. I still have XP installed on my machine via Fusion but I only boot it once or twice a year to to update it and verify it works. Other than that it's just taking up disk space. I would use Setup Assistant the first time your turn on the new machine to migrate your data. This is the easiest and most straight forward. I'd strongly recommend reading and using Lion Setup Assistant tips.

  • Gingerbread Level 2 Level 2 (160 points)

    I also received my 27" iMac today and did the same thing!  Was looking for the DVDs that normally accompany an iMac and nearly had kittens when I couldn't find them.  Looked in the booklet that came with the iMac and it said that the iMac itself, power cable, wireless mouse and wireless keyboard were the only items included.  I opted for the wireless trackpad instead. I phoned AppleCare and was told that no disks were shipping with Lion although I could make a copy of the OS and put it on a USB drive or DVD.  Well, I have been tearing my hair out and driving my husband crackers.  I just can't see how to do it.  If I have to download the OS, it will take an age as I only have a 512kb connection.  I also use Boot Camp and Windows Vista, at least I did on my 24" iMac.  Maybe I should just give up and go stick my head in a bucket.

  • rkaufmann87 Level 9 Level 9 (50,755 points)

    Please read my first post, there is a restore partition already on your system. You're worrying about nothing really.

  • Pondini Level 8 Level 8 (38,715 points)

    Tommy Asselin wrote:

    . . .

    For sure, I wont put my data from my previous machine on this one until its all setup and working well.

    On the contrary, the best way to transfer your stuff is when your new Mac first starts up.  See Using Setup Assistant on Lion.

     

    You might also want to see Using the Recovery HD and, for some things you may stumble over, see: Changes in Lion from Snow Leopard.

  • Tommy Asselin Level 1 Level 1 (25 points)

    That right, I should have transfered my stuff straight at the first start... Instead I tried many other ways to import my stuff, not wanting everything to be in the user folders, but it was a big mistake. I then did a migration but it creates a new account, wich I dont want. I remembered all the troubles I got when I was migrating from my old 10.3 titanium to my 10.5 iMac years ago and didnt wanted to go trough it again, but now it looks worst.

     

    Well, it might not be that worst, I know I can just reinstall from the recovery HD partition, and migrate my account straight at the start after this fresh format/reinstall. But still, I started a reinstall just to see how it goes, and it was saying 5 hours and a few minutes remaining. So my big question is: does it redownload everything needed or does the installer data is in this hidden partition? Because there was no indication of any download or amount of data to be downloaded, but you cannot start the installer if you close the internet connection.

     

    I'm curently at 1Gb from being charged 1.5¢ per Mb and I dont want to pay my lion reinstall another 50$. Thats why I'm not completely happy with this way of doing things that assume internet if free for everyone in the world... a total utopy right now in Quebec/Canada.

     

    Thx everyone for all the infos, I have all I need I think, I'm just tired of all the hours last day and night spent trying to get used to new mail, iCal, adressbook, and trying to have my migrated data to work in my admin account, wich didnt work as intended.

  • Pondini Level 8 Level 8 (38,715 points)

    Tommy Asselin wrote:

    . . .

    But still, I started a reinstall just to see how it goes, and it was saying 5 hours and a few minutes remaining. So my big question is: does it redownload everything

    Yes, a whole new version of OSX. 

     

    or does the installer data is in this hidden partition?

    No, the Recovery partition is only about 650 MB, vs. the installer at nearly 4 GB.

     

    Once the download is complete, but before you install, you might want to do this: Making a Lion Install disc or partition

  • Tommy Asselin Level 1 Level 1 (25 points)

    Yeah I found out about that 4GB, and the forum crashed in my face while I was editing my previous post... I went sprinting on my mountain bike for 15 min... needed some venting/burning bad energy...

     

    So for me, 4GB means at a begining of a billing month another 10$, or if I dont wait another 6-7 days and overload my connection of an extra 3GB, it wil cost me an extra 46$, thats if I dont get overcharged and have to deal with phone service in india to complaint. I'll probably have to deal with the basic solution of importing my full account from my old iMac again with the migration assistant and delete the current account and set the imported one as the main admin account, praying to not have to deal with terminal command to resolve user and permissions bugs as in the past with 10.5. If it does not work, I'll go see a friend that have a much bigger monthly bandwith limit to setup the "great" Lion.

     

    And yeah! I'll make an install disk when I get the option to do it!!

  • Gingerbread Level 2 Level 2 (160 points)

    rkaufmann87.  I realise there is a restore partition but would have preferred it if I was able to burn restore disks. I don't like it that I am completely at the mercy of Apple and the internet if anything goes wrong.  Besides what happens when the three years of AppleCare are up and I need to do a restore and have lost the restore partition?  I live in a village and do not have a fast internet connection here, and there is no likelihood of getting one in the future either, so downloading takes quite a while.   I understand I could pay for and download the Lion upgrade for my 24" and copy the installer so that I would be able to install Lion on my 27" but the installer would not include the restore partition.

     

    The other thing is that I have been using Vista and Bootcamp on my 24" iMac and have found out that I cannot use Vista on Lion. Unfortunately I need Windows for some software I need to run for a course I am doing at the OU and also for my machine knitting software which I use to design knitwear.  To be able to use Windows with Bootcamp in Lion, it has to be Windows 7 and a full copy at that.  I have an upgrade of Windows 7 Ultimate but cannot use it because it needs to be the full version. Am decidedly cheesed off!  Either way am now going to have to fork out for Lion on USB and a full version of Windows 7 and goodness knows what else.  Perhaps Parallels or similar would be a better choice to run Windows but have never used it.

     

    Am definitely not a happy camper at the moment!

  • Mike in Pennsylvania Level 1 Level 1 (0 points)

    Gingerbread, I agree with you.

     

    How much can a mass-produced pair of DVDs cost. $5? I wish they would charge the money and include the disks.

     

    There are people with limited internet access - or none at all - that would really benefit from the included disks.  And, is Apple going to support me when I have to replace a failed hard drive in five or more years?

     

    Come on manufacturers. Not including the operating system backup/restore disks is a crappy way to save a buck. I was under the impression that I was going to get high quality when I finally bought a Mac. I guess I was wrong.

  • rkaufmann87 Level 9 Level 9 (50,755 points)

    Mike in Pennsylvania wrote:

     

    Gingerbread, I agree with you.

     

    How much can a mass-produced pair of DVDs cost. $5? I wish they would charge the money and include the disks.

     

    There are people with limited internet access - or none at all - that would really benefit from the included disks.  And, is Apple going to support me when I have to replace a failed hard drive in five or more years?

     

    Come on manufacturers. Not including the operating system backup/restore disks is a crappy way to save a buck. I was under the impression that I was going to get high quality when I finally bought a Mac. I guess I was wrong.

    I can see your point of view however the future of distributing media is via the Cloud, Apple has already announced that in their stores they will no longer be selling boxed software. That being said there are numerous methods of having Lion backed up. First is you can simply download Lion Recovery Disk Assistant and save it to a flash drive. That is the most simple and elegant method so if you don't have Internet access all the time you can use that tool.  You can also buy the media directly from Apple (it's about $79 if I recall correctly) or you can create your own  there are numerous articles on how to do this available.

     

    Also you are not communicating with Apple on this forum, if you want to provide feedback the proper venue is www.apple.com/feedback.

  • steve359 Level 6 Level 6 (12,280 points)

    I made backup copies of my SL install disks ... both took all but 200 MB of a 7.9 GB dual-layer disk -- and the core-install, not including the applications, expands from 7.9 GB to 15 GB.  Hard to compress more than that.

     

    The next step with "physical media" would be a 2-pack of install disks just for the install size.

     

    Floppies ran out of room ... CDs ran out of room ... single-layer DVDs ran out of room ... Cloud does not run out of room