Kindle App doesn't recognize new purchase - HELP!

I just got my iMac after year of drooling so I'm sorry if this is an easy fix and my brain, being subjected to years of PC use, just is too screwed up to find the "easy answer". 😉


I use the Kindle App on my iPad 2 and iPhone 3G (praying the iPhone5 release rumors are true for early next month!) and just installed it on my iMac. The problem is for some reason the app is not recognizing the computer being connected to the internet so isn't downloading the book I just purchased. When I go to "manage your kindle" on Amazon's website it shows the book as a pending delivery but when I open the kindle app all I see are the spinning arrows (syncing) and no new book. It also appears that the dictionary that is supposed to download with the app the first time a word is highlighted isn't getting downloaded.


I've confirmed that the app is registered to the correct account and that the firewall is disabled so I know that neither of these are issues. I have used the "check for problems" under the Help menu and it shows the network connection, hard drive free space and secure storage are all fine but the dictionary is not downloaded.


I am VERY frustrated and am at wits end so any help provided I would be immensely grateful for!

iMac, Mac OS X (10.7)

Posted on Aug 1, 2011 4:05 PM

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2 replies

Aug 1, 2011 5:58 PM in response to Weibye

Thought I would update this myself since I just got off the phone with Amazon.


Apparently they are aware that the latest version of Kindle for Mac is buggy when used with Lion. Since I am new to the whole App store on my computer I didn't even check to see if it had an app and just went directly to Amazon to install a copy. Amazon is working out the kinks in the latest version but it looks like the version of Kindle available in the app store, though not the latest and greatest, at least functions with the new OS. Hope that anyone else who may run into this problem finds this helpful! 😀


I just removed and deleted the app downloaded from Amazon and installed the version from the app store. Once it was registered it located my purchases in the Archives and downloaded them as expected.

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Kindle App doesn't recognize new purchase - HELP!

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