CNBC does not load stock market indexes

Question

Level 1

11 points

CNBC does not load stock market indexes

I can not get the CNBC site to load stock market indexes after installing Safari 5.1. The exact same CNBC URLs using Safari on my iPad2 work fine along with the CNBC iPad app. I realize that the iPad Safari browser is differnt than the SL version. I submitted a problem record to customer care on CNBC and have provided the same problem description. The only change I made to Safari 5.1 is adding Click to flash 2.3.1 because the old version of click to flash is not supported by the new Safari version...any suggestions? thanks a lot.

MacBook Pro Summer 2009, Mac OS X (10.6.3)

Posted on Aug 1, 2011 7:24 PM

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Answer 1

Linc Davis

Level 10

209,739 points

Aug 1, 2011 8:04 PM in response to tonal

Works for me, and I have ClickToPlugin installed, which is even more restrictive than ClickToFlash.

Please enable guest logins and log in as Guest. Same problem?

Mac OS X 10.6 Help: Creating a guest user account

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Answer 2

Aug 1, 2011 7:31 PM in response to tonal

Make sure Java is enabled in Safari / Preferences - Security.

Since your profile indicates you are running v10.6.3, click Software Update from your Apple menu (top left in your screen).

If you have a third party ad blocker installed, disable it. See if it makes a difference.

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Answer 3

tonal Author

Level 1

11 points

Aug 1, 2011 7:46 PM in response to tonal

Java was already enabled, I am running OS X 10.6.8 and I update SW regularly and automatically that is how Safari 5.1 was installed last week. I do not have an ad-blocker installed. I just have pop up windows blocked checked as in previous Safari releases... I only have the Click to Flash extension newly installed when the new Safari was installed and the old click to flash is not supported.

The links are http://www.cnbc.com/id/15839285 and http://www.cnbc.com/id/17689937..

Thanks in advance...My next step would be to uninstall the Click to Flash extension...

Please advise..thanks for the help!!

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Answer 4

tonal Author

Level 1

11 points

Aug 1, 2011 8:34 PM in response to tonal

Linc

I disabled the 'new click to flash extension' written by Marc Hoyois and then the URLs worked fine...enabled it and again hangs recur...so I turned it off for now and I will inform the author of this problem and cancel my problem record with CNBC.

Thanks for your quick response to my question..

tony

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