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Anyone having problems with Seagate FreeAgent GoFlex external drives?

I haven't upgraded yet, but I read that there were incompatibilities. Can anyone confirm if there are problems? Specifically, problems if the drive is connected via USB?

iMac, Mac OS X (10.6.8)

Posted on Aug 1, 2011 8:12 PM

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65 replies

Aug 17, 2011 2:22 AM in response to goslowlowe

I purchased a 500GB FreeAgent GoFLex to use as a time machine backup on my snow leopard 10.6.8

It started doing the backup and after around 75% it gave me an error message as if if i have removed a USB drive without safely ejecting it. I tried again and it wont recognise the hard drive, after a few attempts finally my mac recognised the drive and completed the time machine backup.


I checked it again the next day and my macbook wont recognise the hard drive, and for some for strage reasons this drive works perfectly fine on my old XP machine but shows the same problem on my wife's work computer (lennovo) running Vista. (I deleted the time machine back up and formatted it so i can check it on my PC)


I took the hard drive and macbook to apple store genius, who looked at it and was unsure what is wrong as the drive worked perfectly fine on one his new 11" macbook air......


I have called seagate helpline for Asia pacific (I live in Australia) but they are not listening to me and telling me to download the seagate diagnstic tools for WINDOWS and run them as they dont have any diagnostic tools for Mac. Now on my XP machine the diagnostic tool shows that all is well...


So i'm not sure whats wrong!!!!!

Aug 17, 2011 2:40 AM in response to lets_cry

I have been running several Goflex drives with Macs without problems for more than a year. Some have USB and others have Firewire 800. I use a Firewire 800 link for Time Machine on an iMac.

If possible, try a different Goflex adaptor with your hard drive (that is the beauty of Goflex). If that still gives problems then I would suspect a defective hard drive.


I have not moved to Lion yet!


As a bonus Seagate intend to release a Thunderbolt Goflex adaptor:

http://consumer.media.seagate.com/2011/02/the-digital-den/goflex-offers-a-carame l-topping-to-the-new-apple-macbook-pro/

Dec 4, 2011 9:16 PM in response to xTRIGGER092x

Im just got this Seagate Free Agent Goflex 500GB to use it for my backup on my mac, Im running Mac Os X 10.7.2 (Lion) and when I tried to make the backup it failed, showing me this message: "The backup disk is not in Mac OS Extended (Journaled) format, which is required.".

Whats the problem with this portable hard disk drives, any idea? or is that the harddrive isnt for Lion or something.

I need help.

Dec 5, 2011 2:14 AM in response to Losckit

Hi there, I use a 1TB seagate gkoflex. You may need to select the disk ytility and then choose what format to read the disk (MAC OS journaled exentent)

To make it work shares TIME machine should do erase all the files that has previously ...Ιt worked for me..please make a round to time machine forum


http://support.apple.com/kb/index?page=search&q=time%20machine


http://pondini.org/TM/Home.html

Dec 7, 2011 4:06 AM in response to AloneMan

Delete and configure the storage device
Click on the connected storage device when it shows that the size is in GB.
Click the tab Partition.
Select "1 Partition" from the Partition Layout pop-up menu.
Click on Options. Note: Do not select more than one partition.
User uploaded file
Click on the GUID Partition Table radio button, then click OK.
User uploaded file
The field format, select Mac OS Extended (Journaled).
User uploaded file
Click Apply.
Enter a name for the unit in the Name field.
Confirm that you want to delete and format the selected disk by clicking Partiton.
After reformatting process is finished, select Quit Disk Utility from the menu Disk Utility




Anyone having problems with Seagate FreeAgent GoFlex external drives?

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