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All replies
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Helpful answers
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Mar 4, 2012 5:30 AM in response to mcoluccioby JoannainBristol,I had the etch a sketch screen problem re appearing every so often prior to updating to 10.3.7 the other week, I'd ring Apple Care and they would go through throwing out various sets of files and it would behave for a bit and then the problem would reappear.
Since the latest updates from 10.3.7 now I just have a total freeze on sleep and this is unacceptable.
Have a 2011 27" imac. No virus software. Time Machine on automated backups. Haven't rung Apple Care yet this time round. But will have to do on Monday, I guess as no one seems to have a fix for this. If it is a memory issue, why does it only manifest itself on sleep? I am way out of my depth here, my old imac ran solid as a rock, never froze, this is like the bad old days....
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Mar 4, 2012 5:49 AM in response to JoannainBristolby mcoluccio,try putting your time machine drive on spotlight's do no index list. In case you don't know how to do this go to system pref's / spolight / privacy tab and add you time machine drive to that list.
I have a feeling this problem occurs when some other software is trying to access the same drive as time machine, at the same time. If you de-activate time machine does the problem still occur?
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Mar 4, 2012 5:57 AM in response to JoannainBristolby hammdawg,Have you tried turning automated backups off? That is how I found my fix. Once I confirmed that it was related to the automated backup, I then experimented and eventually found that anti virus was conflicting with it. It may be that you have some other program that is conflicting with the automated backups.
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Mar 4, 2012 6:01 AM in response to mcoluccioby JoannainBristol,Thanks for the reply I will do that.
I just ran disk utility from the Recovery option, read on another thread and ran Disk Utility, repaired disk, no problems apparent, repaired permissions, it always seems to do a bit of that. I think you might be right about the time machine but if I turn it off then I don't have an alternative back up plan. Since the last freeze it is telling me there is a Time Machine Error, The backup disk is not available. Latest successful backup at 12.07 (now 13.59). Hmmm.... Edit : I will run the back up now and see if it works...
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Mar 5, 2012 12:16 AM in response to hammdawgby JoannainBristol,I turned it off last night and it woke from sleep this morning ok. But this isn't the answer to my everyday back up needs. I don't have anti virus on this Mac having been told repeatedly by Apple that there is no need. I will ring Apple Care and ask them what to do later today. Many thanks for help.
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Mar 10, 2012 4:32 PM in response to martin_wby CCUNetman,I have a brand new iMac with the latest version and updates to Lion installed. This issue has plagued me from day one without any additional installed software ( no anti-virus). I have determined it is time machine. It is set to automatically backup every 30 minutes, though the hang only happens about once a week. Usually, if I wait 20-30 minutes, the machine will become responsive again. Please, Apple fix this problem. I converted from a windows PC to a iMac so that I would NOT have to wait on my PC for crap like this. If Apple can't fix this, I'\m selling this thing and going back to windows and will tell everyone I know that Apple is no better.
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Mar 10, 2012 7:14 PM in response to CCUNetmanby Hemmer.Felix,CCUNetman
I understand your frustration.
There seems to be a couple of problems that produce a hang or freeze after sleep or temporary power down. A resolution for one will not fix another. This is how I fixed mine.
My freezing was caused by having my Time Machine backing up to a NON externally powered USB drive. When the machine went to sleep, TM wasn't able to access the drive correctly and froze the system. I could move the mouse and bring up one window of Safari or Finder after I woke it and then it would freeze needing a hard reset. Sometimes 5 times a day sometimes none. I never worked out if TM had started to run before the Mac went into sleep or whether it tried to wake the Mac and froze but it didn't matter in the end. I only knew when the power was off the TM didn't work and caused a meltdown.
I bought a powered logitech USB hub and plugged my TM back up disk to it and I have never had a freeze again.
That's my solution to my problem. Yours might be different.
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Mar 10, 2012 7:25 PM in response to Hemmer.Felixby chary (fremont),I have had a 2011 iMac (27 inc) for about 6 months. Since I upgraded to OSX Lion several months ago, my machine froze regularly until I found a solution.
Based on the various pointers, I decided that it was either Time Machine or the trackpad (or both). I removed the trackpad and the freezes went down drastically.
I now use "TimeMachineEditor" to do nightly backups (around 2:00 AM) instead of the "continuous backup" (which I believe happens hourly and can kickin while you are actively using the macine).
Since then, I have used the trackpad without issues.
For some reason (this is an educated guess), I believe the machine froze when trying to "wakeup" while TimeMachine and trackpad were both on.
The solution I mentioned works for me, your mileage may vary.
Best of luck.
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Mar 10, 2012 7:41 PM in response to Hemmer.Felixby CCUNetman,My issue sounds very similar. However, My external USB drive is a self powered unit. Only my access seems to freeze upon wake up. I can hear the time machine backing up to the external drive and I can here the sounds of new mail from the mail app running. It will just not take any key presses. If I wait 15 minutes or so, everything comes back. This issue only happens once a week or two so far, but very irritating.
Thanks for your input.
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Mar 10, 2012 7:44 PM in response to chary (fremont)by CCUNetman,My iMac was purchased at Thanksgiving this past year. This problem started occuring before I even installed the first app. In my case it definately seems to be tied to Time Machine. I do not have the trackpad, just the smart mouse.
Thanks for the input.
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Mar 11, 2012 12:14 AM in response to CCUNetmanby JoannainBristol,Hello All
I have been going through various solutions with AppleCare this week. So far we haven't got there. In my particular set up even unplugging the external hard drive and turning the Timemachine back up preferences off, still results in the iMac freezing on wake from sleep.
We created a second partition on the drive and the problem doesn't appear to happen there at all. AppleCare found various ipi files which we have moved, examined the Energy Saver Settings, changed settings in the login details for Users & Groups and other things.
This is an intermittent fault. Apple suggests that you always note the exact time that any fault happens, if you can, and then they can look in the logs to see if they can pick out what is happening. They have sent me a piece of software called Apple Capture Data and use that to see if they can work it out.
I am not sure where this is all going but I will come back and tell you what happens next. You all have my sympathies. Joanna
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Mar 12, 2012 3:15 PM in response to martin_wby Sjoerdvo,Hello,
Same problem here on my new Macbook air. The problem occurs when I wakeup the computer after a deep sleep (1 hour). It often hangs 5 seconds.
I think the problem is not causing by Lion because I had also a Windows 7 ony install on my MBA and the same problem occurs also.
I have no antivirus and no Timemachine configured. Parallels desktop installed.
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Mar 18, 2012 8:45 AM in response to martin_wby jvendryes,I'm having the same issue on 10.7.3 on a MacBook Pro 2.66 GHz Inter Core i7.
When I wake the machine from sleep, I can move the mouse on the screen but not interact with anything. I can use the keyboard to navigate. Just a minute ago, it was permanantly highlighting everything I moved my mouse over, almost like the mouse button is stuck down when I wake the machine.
If I close the lid and reopen it, most the time the issue with being unable to interact with anything on the screen using the trackpad goes away. This didn't happen prior to Lion for me, hope a fix is on its way!
J
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Mar 19, 2012 8:27 AM in response to martin_wby MaGanja,Hi all,
I have been experiencing the same issue for a while now. It drives me crazy! I really don't understand why Apple have not addressed this yet.
When openning the lid while in sleep mode the screens (both built it and external) stay black and the only life signals from the MBP are: Caps Lock led works, keyboard is illuminated and the "breathing" led works when I reclose the lid.
I have tryed lots of the suggestions posted on this forum but the one that seems to make a difference is Google Chrome. I have noticed that if Chrome is running before I close the lid the issue will usually reappear. For the last week or so I have been shutting down Chrome before my MBP goes to sleep and it has been waking up just fine ever since.
Please tell me if this fixes your issue.
Please repost if it does so that Apple and Google will pay attention to their customers.
B.
there is no place like 127.0.0.1
OS 10.7.3
MacBookPro 5,5
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Mar 19, 2012 8:40 AM in response to MaGanjaby jvendryes,No change for me since I do not use Google Chrome, I should use it, but I don't