Mail won't work when VPN is connected

Question

Level 2

205 points

Mail won't work when VPN is connected

I use VPN to blog for a newspaper, from home. I don't access the company's internal mail system--I just use VPN to get through security and use wordpress on the in-house servers.

But when I connect with VPN, mail stops working (for gmail, verizon.net, hotmail). I otherwise have full access to the internet; I can get gmail through the web, for example. But since I use Mail extensively, I'd like to be able to have it and VPN active at the same time.

My current workaround is just to use VPN for posting, then I get out. But this is a big hassle. Is there a mail setting that I can change that will let it work while (Cisco) VPN is active?

(I'm a freelancer using my own iMac, so I get no tech support from work.)

iMac Alum 20", Core 2 Duo, 2GHz, 3 GB / Macbook (2010), Mac OS X (10.6)

Posted on Aug 2, 2011 6:23 AM

Reply

Answer 1

Fortuny

Level 7

21,455 points

Aug 2, 2011 6:35 AM in response to CTS

http://docs.info.apple.com/article.html?path=Mac/10.6/en/11941.html

Any chance that you have "Send all traffic over VPN connection" enabled ?

I use the OSX internal VPN to connect to my Office PC and can use Mail while VPN-connected.

Stefan

Reply

Answer 2

CTS Author

Level 2

205 points

Aug 2, 2011 8:14 AM in response to Fortuny

Thanks for the suggestion--but that option is not enabled.

Reply

Answer 3

Asatoran

Level 4

2,532 points

Aug 2, 2011 12:29 PM in response to CTS

The "Send all traffic over VPN" setting can be overridden by the VPN endpoint. That is the way it is configured on our Cisco ASA 5510. We have that policy set to avoid the possibility of the remote computer becoming a bridge between the two networks for malware. You may want to contact the VPN administrator to see if they have any additional info on configuring the setting.

Reply