4 Replies Latest reply: Aug 2, 2011 11:56 AM by Templeton Peck
Michael Brian Bentley Level 1 Level 1 (5 points)

I'd like to call Apple to get a sense of how much it costs to have them replace the left fan in my vintage 2007 17" MacBookPro (A1212), but it seems that they need $50 for the tech support incident by phone for machines out of warranty, and I don't know what that means, exactly. A replacement fan costs around $45 on the net, and it's a bit of a haul to get to the nearest Genius Bar. I can do the replacement (blindfolded), but I am curious. My confidence that the left fan is failing is high.


Mac Book Pro 17, Mac OS X (10.7), Xcode
  • Sonicray Level 4 Level 4 (1,465 points)

    Well, just to give you an idea the closest Apple tech. charges $97/h for labor. Plus parts and taxes...

     

    So Apple might charge you $150 all included...

  • Allan Jones Level 7 Level 7 (32,465 points)

    MBPs are not easy to service but it sounds like you are comfortable doing it.

     

    However, right now we don't know if the fan is bad or if its sensor is messed up. The latter might require a new logic board. Apple Hardware Test that came on one of your gray install/restore disks (PLEASE tell me you didn't toss them) will test for a bad sensor or bad fans. Although AHT's results are rather cryptic, a report code with "MOT" in it points to the fan itself. DYI is an option here. If the code contains "SNS" then the sensor is messed up and you likely can't deal with that.

     

    If SNS comes up, consider a "depot repair." You'll need to take the computer to an Apple Store next trip to the mainland and ask for that service by name. They will send the computer to a central refurb facility and basically fix anything inside they find not working properly for a flat fee of about US$315. A new logic board is going to be $700-1100 if they do the repair in-store. The depot repair takes about  week, and I'm sure you can arrange for the computer to be shipped to your home address when it's done.

     

    Living in semi-rural Idaho, I understand about getting to a service provider. Until recently, the closest Apple Stores for us were in Portland or Seattle--either is a trip of about 350 miles. Earlier this year, they opened one in downtown Spokane, so that's only 100 miles one-way. Not great but better than before, and no ferries are involved.

  • AussieDJ Level 4 Level 4 (1,435 points)

    If it were me, I'd start by taking the fan out & seeing if you can power it up on it's own outside the MBP.

     

    I'm not sure if you can just stick a few wires in the connection from a battery or not...?

     

    But I'm a bit insane I guess. I just dive right in after a logical think.

  • Templeton Peck Level 9 Level 9 (59,780 points)

    Call your nearest Apple Authorized Service Provider and ask them...