4 Replies Latest reply: Aug 3, 2011 4:01 AM by ireallybug Branched to a new discussion.
gregfromwindsor Level 1 Level 1

you must restore this Iphone before it can be used in itunes, will this lose all of my contacts and pictures? how can I do this without losing everything


iPhone 3GS, iOS 4.3.3
  • gdgmacguy Level 7 Level 7

    If you have been using the iPhone as recommended, you will have been synching your contacts with a contact manager on your computer (Outlook, Address Book), or with a cloud service like Google or MobileMe.  Also, if you've been uploading any photos taken with your phone (again, as recommended) those photos will reside safely on your computer.

     

    Why is this recommended?  Because as you've found out, the iPhone is NOT engineered to be a storage device, where important information, contacts, photos, etc, can be lost, stolen, or become corrupt due to software problems or hardware breakage or failure. 

     

    Most likely, since you're getting the restore message, any information on your iPhone is corrupt and nonobtainable.  You've no choice but to restore and hopefully learn from this.

     

    Good luck.

  • gregfromwindsor Level 1 Level 1

    Thank you for your reply. I did not back up any of my contacts or pictures. I was doing a operating software version update from Itunes when it suddenly came up with this error that I have to do a restore. I thought Itunes backuped everything onto your computer when you synced that iPhone.

  • gdgmacguy Level 7 Level 7

    The best you can hope for is after you've got your phone working again, you can restore from the most recent backup.   This will restore your data as of that backup, but any contacts that you've entered or any photos that you've taken since that backup will be lost.

  • ireallybug Level 1 Level 1

    in the future

     

    the easist way to keep your data on the device in anywhere  is iCloud

     

    you just wait for the iCloud coming