1 Reply Latest reply: Aug 4, 2011 11:13 AM by sgtphil
sgtphil Level 1 Level 1

My iMac has an external "superdrive" and I can't play files .dvdmedia.  On opening the DVD Player I get this message:  There was installation error  A valid DVD drive could not be found. [-70012]


This sent an error message to Apple when I click the OK button.


I have tried to relinstall the DVD player.app from the SnowLeopard disc, but this app was not on the list for custom install.  I have repaired permissions, no help! I have shut down and waited several minutes and restarted, no help.

iMac, Mac OS X (10.6.7)
Solved by sgtphil on Aug 4, 2011 11:13 AM Solved

My continued frustration with this problem lead  me to an archived discussion https://discussions.apple.com/thread/2020977?start=0&tstart=0  This lead me to beleive I need to use the reset password to fully repair my permissions as contained there.  Also while booted in the install disc, I performed a Repair Disc on the StartUp disc.


After all this, when I restarted, the DVD Player was able to play DVDmedia files completely.


So I quess I solved my own problem.