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_johndoe

Q: missing AppleSoftwareUpdate.msi

there is an archived discussion on the apple message boards that points to a link which used to help with the MSICUU ... that's MS Install CleanUp Uitility for those who can't decrypt that acronym.

 

unfortunately, MS, in their continued and infinite stupidity, have 86ed the utility with the following message at the site:

 

Notice

This article previously contained a link to the Windows Installer Cleanup utility (MSICUU2.exe). If you were directed to this article to solve a problem installing a product other than Microsoft Office, please contact your software manufacturer for installation support on the product. Or, see the following Microsoft Knowledge Base article for steps to troubleshoot uninstallation issues with products that use Windows Installer:

2438651  How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer

 

While the Windows Installer Cleanup utility resolved some installation problems, it sometimes damaged other components installed on the computer. Because of this, the tool has been removed from the Microsoft Download Center. The Fix it Solutions in this article provide the ability to fully remove Office 2003, 2007 and 2010 suites without damaging other Windows components.

 

 

any ideas now how to go about dealing with my missing AppleSoftwareUpdate.msi ?

Posted on Aug 2, 2011 9:12 PM

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Q: missing AppleSoftwareUpdate.msi

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  • by b noir,

    b noir b noir Aug 25, 2011 4:09 PM in response to _johndoe
    Level 9 (72,129 points)
    Aug 25, 2011 4:09 PM in response to _johndoe

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.

     

    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)

     

    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)

     

    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.

     

    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".

     

    Quit out of CleanUp. Restart the PC, and try another install of the package you were trying to install.