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my password no longer works

214 Views 2 Replies Latest reply: Aug 3, 2011 10:54 PM by crh24 RSS
monicafromdenver Calculating status...
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Aug 3, 2011 7:37 PM

An hour ago my password was working and no it no longer is.  I am unable to check my email on my computer or phone now.

  • shiningbluedot Calculating status...
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    Aug 3, 2011 8:43 PM (in response to monicafromdenver)

    What password are you referring to? The password to your MacBook Air, or to your email account?

  • crh24 Level 3 Level 3 (920 points)
    Currently Being Moderated
    Aug 3, 2011 10:54 PM (in response to monicafromdenver)

    If you are having trouble with your email account password it could be several things--you have your caps lock key on, you changed the password but forgot you did, the email provider is having problem, your account has been hijacked.  Only the last is really serious, so you might wish to get in touch with your email provider and check it out.

    MacBook Air, Mac OS X (10.7), 13" i7 256GB

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