Had same problem. would set up yahoo e-mail account ok, and then when it went to downlaod it hung at "Checking For Mail"
Rang Apple Support 00800 7666 7666
Still kept thae yahoo account loaded in the phone then on the iphone4 went
Settings>General>Reset>Reset All Settings
Once i went through this, the problem was solved and the e-mails came flying in.
I am still having the same problem. I did all the troubleshooting that I could. I even loaded up my yahoo email account onto my son's iPod Touch 4. Same problem. His (and my wife's) yahoo mail are working fine. It has to be an issue with yahoo's servers or something. What the heck is going on?
I sent in a request to yahoo support. They are experiencing unusually high volumes.
This automated message is confirmation that Yahoo! Customer Care has
received your inquiry.
Please be aware that we are currently receiving unusually high volumes,
so our reply is likely to exceed our normal 24-hour response time. But
rest assured your inquiry is being routed to one of our Technical
Support Agents. In the meantime, you may want to visit our Help Pages
where our customers often find answers to their questions.
We appreciate your patience.
Yahoo! Customer Care"
Well, I got a response from yahoo. I followed the steps and unfortunately,
my yahoo mail still does not work on my iPhone
"Thank you for writing to Yahoo! Mobile Tech Support.
I understand that you are having an issue downloading emails on your
iPhone. I apologize for the inconvenience this may have caused you, and
I am glad to assist you with your concern.
I've performed some maintenance on the server side of your account which
should resolve the problem. In order to make sure these changes take
effect, please remove your Yahoo! account from your phone, turn the
phone off and back on, and then re-add your Yahoo! account.
To set up your Yahoo! Mail on your iPhone, you will need to utilize the
Yahoo! Mail option provided on your iPhone. To do this, please take the
1. Select the "Settings" widget.
2. Select the "Mail" option.
3. Select the "Add Account" option.
4. Select the "Yahoo! Mail" option.
5. Enter your name or the account name under "Name."
6. Enter your Yahoo! email address under "Address." Please make sure to
include your domain name (example, firstname.lastname@example.org).
7. Enter your password.
8. Enter a description of the account you are setting up.
Your Yahoo! Mail should connect and set up correctly. If you find that
you are encountering an issue adding your Yahoo! Mail account, please
let us know the following information so that we can assist you:
- The exact error message you are receiving on your iPhone when you
attempt to access your mail
- What security update are you currently using on your iPhone (current
I hope this helps. Please let me know if you continue to have problems,
and I'll be happy to assist you.
If you have other questions or concerns regarding the Yahoo! Mobile
service, kindly let us know. We will be more than happy to assist you
Thank you again for contacting Yahoo! Mobile Tech support."
My problem is just the opposite. I get yahoo mail easily on my iPhone, but have had problems the last couple of days getting it on my computer, Safari version 5.1.
it comes through, but then when I start to try to do anything, I get the spinning rainbow wheel which goes on forever..so I must force quit Safari and restart, only to have the same problem.
I cannot see on the new yahoo page where to change to "classic mail."
I have not yet tried any of the setting adjustments.
Having the same issue with Safari 5.1 on my MacBook Pro; OSX 10.6.8. It happened when I upgraded Safari. Yahoo mail worked before that and still works with Firefox 3.6.13. I have deleted the Yahoo cookies (several times) via Safari preferences with varying degress of success -- once being able to read my mail, and once deleting some mail but not able to open any -- but the next time I go to access Yahoo mail without deleting cookies, I get the spinning wheel of frustration. It appears there is some incompatibility with Safari 5.1 and I have yet to find a solution.
Same thing here and I can attest to the fact that restoring your device more than likely WON'T work. I see others have tried it and it didn't help. I had the problem on my iPad 1, bought an iPad 2 yesterday, and the same thing happened. It was doing it on my iPhone, but then started working (gosh, good thing I could get my email SOMEWHERE). Now my iPad is working and my iPhone is not. Ugh - hopefully Yahoo gets things together.
Best of luck to others out there, that we are up and running sooner than later.
Well I went to the Apple Store (in Paris) last week and the guys there were baffled by the problem..they also could not understand why I could not get my email through Apple's email program...think to do this I need to upgrade to Yahoo premium which I will not do...but apparently, they believed that yahoo france does not require such an upgrade to use via the Mac Pro mail program.
Anyway, have made an appointment at the Genuis Bar for Tuesday to see if one of their technicians can figure this yahoo email problem out. (by the way, right now it is working, but the problem seems to be intermittent).
Will report what I find following next Tuesday's meeting.