Previous 1 3 4 5 6 7 Next 96 Replies Latest reply: Sep 21, 2014 7:39 AM by Tigervision Go to original post
  • Steve M. Level 5 Level 5 (4,740 points)

    Marble,

     

    I agree with you that the problem resides most likely with Yahoo. I have a totally different setup than you do (Cable internet with Charter, a modem provided by Charter which I don't know the brand right off the top of my head, and a D-Link wireless router) and I still get the beachball when using the "new" Yahoo Mail with Safari on either my iMac or my wife's Macbook Pro, both using up to date Snow Leopard. The scenario is that I can log into Yahool Mail, maybe read one or two emails but when I start going to my Sent box or trying to move an email out of my Inbox into a folder, that's when the beachballing starts and the only solution is to quit Safari.

     

    One thing that I've noticed consistently is that all I need to do is "Quit" Safarit, I never need to "Force Quit" in this situation. I think this may be significant, but I've never had any success in trouble shooting this problem with Yahoo. And yes, all this trouble "seems" to have begun with the switch to the "new" Yahoo Mail, however it seems that the new mail might have worked OK for a while so I can't positively eliminate an association with a Safari update.

     

    Yahoo Mail works as expected, however on both my setups using Firefox. So, of course, I don't fight with Yahoo Mail in Safari everyday, I just go ahead and use Firefox. But since I still mostly use Safari for normal browsing I go back and check Yahoo Mail in Safari every once in a while to see if it works any better. So far, no luck.

     

    Regards,

    Steve M.

  • Steve M. Level 5 Level 5 (4,740 points)

    Thanks Andrew. I may give that a try. I'm not having any login problems for whatever that's worth.

     

    Steve M.

  • andrewfromatlantic beach Level 1 Level 1 (0 points)

    Steve,

          I wasn't having problems logging in either and for some reason the steps listed above have stopped the colored ball from visiting me on yahoo. Give it a try.

    Andrew

  • Marble Rye Level 1 Level 1 (40 points)
    One thing that I've noticed consistently is that all I need to do is "Quit" Safarit, I never need to "Force Quit" in this situation. I think this may be significant, but I've never had any success in trouble shooting this problem with Yahoo.

    Steve, I never thought of this but I think you may have hit a nail on the head. Indeed this is crucial IMO, because a true freeze-up always requires a force-quit but, mysteriously, this particular Yahoo Mail problem does not. I think this is very much a tell.

     

    I will try Firefox when I get home (at work now) and I may download Google Chrome and see how that flies. If it works for Firefox and Google Chrome, then this is an incompatibility between Safari and Yahoo Mail. The question then becomes which one is culpable? But I can't reconcile the fact that this problem began only when Yahoo upgraded.

  • Steve M. Level 5 Level 5 (4,740 points)

    Thanks Andrew. I'll try out your suggestion when I get the chance.

  • Marble Rye Level 1 Level 1 (40 points)

    I've given it a couple days after updating to Safari 5.1.1 and Flash 11, and am still getting the beach ball in Yahoo Mail in Safari.

     

    I have been using Firefox for checking my Yahoo Mail only and have had zero problems so far. Clearly there is an incompatibility between Safari and the new Yahoo Mail. If I had to pick which one bears the onus of the fault, I'd say Yahoo Mail. Because I've been using Safari for years and this problem only started with Yahoo's recent upgrade. So I can't fault Apple for something that's lacking at Yahoo.

     

    I do hope one of the two sides looks into this for a fix but given both sides seem to be obstinate and think their products are perfect, I don't expect any investigation much less a solution unless it comes by luck of the nature of a future upgrade.

  • Steve M. Level 5 Level 5 (4,740 points)

    Marble, I agree that our only hope for a solution to this problem is the luck of a future upgrade. Sad to say.

     

    Regards,

    Steve M.

  • kablamo Level 1 Level 1 (0 points)

    I removed "BrowserPlus" and so far it seems to be working much better.  Seems to be faster.  Go to "System Preferences>Other>BrowserPlus" and uninstall.  I believe that BrowserPlus may have been the required add-on that enabled the drag/drop and other functionality within the new Yahoo mail?

  • Steve M. Level 5 Level 5 (4,740 points)

    Thanks for the suggestion kablamo. I looked, but I don't have "Browser Plus" in my Safari in the location you indicated.

     

    Regards,

    Steve M.

  • kablamo Level 1 Level 1 (0 points)

    Steve,

        Just want to make sure we are on the same page... I'm talking about the general "System Preferences" not the prefs within Safari.

        I still seem to be having good luck with Safari and Yahoo mail after removing "BrowserPlus"....we'll see if it keeps up.

  • Steve M. Level 5 Level 5 (4,740 points)

    kablamo,

     

    Yes, that's where I looked. Nothing Yahoo in there. Just Flash Player and Flip 4 Mac.

     

    Thanks for checking back,

    Steve M.

  • gogolatinboy Level 1 Level 1 (5 points)

    i also have the same problem... i called yahoo and they refered me to Apple.. i called Apple...and they reffered me to Yahoo!..... gosh!....

  • Steve M. Level 5 Level 5 (4,740 points)

    My Yahoo Mail has been working quite nicely with Safari for the last few months. Make sure you are up to date with all Mac OS and Safari updates.

     

    Regards,

    Steve M.

  • gogolatinboy Level 1 Level 1 (5 points)

    i do but the problem is with the client mail.... my web mail works just fine.....

  • Steve M. Level 5 Level 5 (4,740 points)

    So your web based Yahoo mail is working fine. Exactly what problem are you having then?

     

    Regards,

    Steve M.

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