Previous 1 3 4 5 6 7 Next 96 Replies Latest reply: Sep 21, 2014 7:39 AM by Tigervision Go to original post
  • gogolatinboy Level 1 Level 1 (5 points)

    i was having the problem accesing my yahoo email through MAC mail... but i called connect support..a service provided by AT&T...and hello there folders!!!!  i can see ALL of my mail now!!! including all my personal folders.

  • TedDeits Level 1 Level 1 (0 points)

    OK. I think I have a fix Maybe just a fluke but it worked for me.

     

    1. Go to your yahoo mail account via your pc. Log off!! Important.

    2. Go to your I phone and delete your yahoo mail settings.

    3. Turn off your Iphone

    4. Turn on your Iphone.

    5. Go to settings>mail and set up your yahoo account again.

    BAM. That should do it. It did for me after two days of hair pulling.

  • Stephan S Level 1 Level 1 (5 points)

    Actually, I believe this is a problem with yahoo security features.

     

    When you cancel, delete, re install your phone or reset it, yahoo needs to verify that it (you and your mobile deivice) are accessing your yahoo mail account.

     

    I've had to do all of this multiple times and have discovered that with yahoo mail accounts, you need to login via your desk top or laptop before your mobile device can access your account, regardless if you have the proper password.

     

    So once you login through a traditional computer, yahoo will allow connectivity with your mobile device.

     

    Step 1) Enter your yahoo account to your mobile Device. Check if mail is working. If not go to step 2

     

    Step 2) Login to your yahoo via a computer. Just login check your mail, then go back to your mobile device and it should begin to work. 

  • Hotshot3000 Level 1 Level 1 (0 points)

    I had a problem getting Yahoo! mail on my iPod Touch.  I tried deleting the account and adding it back - didn't work.  Tried soft restart, did not work.  While updating an app, I found the date had reset to factory default when the iPod battery had run down, so I updated the date and time.  Then I tried reinstalling my Yahoo! mail account and it worked fine.   Hope this helps for someone.

  • WJCT Level 1 Level 1 (0 points)

    I have been having massive problems with Mail accessing my yahoo account. I have paid the "one time" service fee with Apple to get it resolved and am beyond frustrated that it hasn't been resolved. I have wasted so many hours on this - there is no problem with my connection but Mail just won't send & receive about 75% percent of the time on many days. Looks like this has been an issue with Apple for years.

  • KiltedTim Level 8 Level 8 (42,705 points)

    A) This has not been "an issue with Apple for years". This has been an issue with Yahoo! for years.

     

    B) You might want to pay attention to the date stamps on the threads you're responding to. This thread has been dead for well over a year now.

  • WJCT Level 1 Level 1 (0 points)

    If it was an issue with Yahoo then why was Apple troubleshooting it with me? And it is precisely the date stamps that made me realize this has been an issue for years. And clearly it doesn't matter about the time stamp as people still respond as you have just proven.

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    Apple was troubleshooting it with you because you requested them to do so.  Some Mail issues occur because a setting is improperly set on an iOS device.  The troubleshooting was to help determine if that was the issue.  It appears that this was not the case in your particular instance.

     

    As far as people responding?  When you replied to this thread, it was pushed to the top of the discussion forum, as a most recently updated thread.  It had been dead for over 14 months...  KiltedTim responded to you because you responded to the thread.  He didn't go searching through old threads.

     

    Also, if your troubleshooting with Apple did not resolve the problem, then you can request to not be charged the one time fee.  Call them back to see if that's an option.

  • WJCT Level 1 Level 1 (0 points)

    Yes I did understand that my response would be pushed to the top - what I didn't understand was that it was viewed as an offence to pick up something after a period of time. I know he didn't go searching through old threads. Just trying to find a solution here but I will look for answers elsewhere. Thanks.

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    Have you read through this thread to see the pages of suggestions that have been offered?

    Have you tried any of the suggestions listed?

  • WJCT Level 1 Level 1 (0 points)

    Yes thanks I have.

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    And have you contacted Yahoo email support for more information, since this has been determined to be a Yahoo issue?

  • WJCT Level 1 Level 1 (0 points)

    They tell me it's an Apple issue. I've been going around in circles for awhile.

  • deggie Level 8 Level 8 (49,000 points)

    And Yahoo will be more than happy to transfer you and charge you for their services.

     

    I gave up on Yahoo mail 9 years ago and permanently forwarded it to my .mac mail account and have never regretted it.

     

    You might want to give up on trying to use your mail app on your device and download the Yahoo mail app. Yahoo has such a difficult time with their authentication server it becomes a nightmare to get it set up again and by the time you do push mail will stop working because of Yahoo's server, their mail will go down, etc.

     

    If you are having trouble getting your account on your iPhone what you need to do is go to your computer, access Yahoo through Webmail, make a "change" to your password (you can leave it the same), save it, then immediately go to your device and set up your mail.

     

    Yahoo makes it very clear that they do not support Apple devices when you call them. To me that is a good reason not to use them if you have Apple equipment.

  • llokensmi Level 1 Level 1 (0 points)

    WJCT

     

    I agree with you and think those being critical of you opening a new mail thread are just silly and make their life more interesting hiding behind a keyboad while being sinical (did I spell that right?). Please forgive my grammaticle errors including spelling. Hopefully this will silence those who want to grandstand and make me look more stupid.

     

    The reason for this site is to help people with their Mac devices and computers. It would be nice if people were not so full of themself and just offer the best help they can for those of us who may not be as capable. My 2 cents worth!

     

    I too very recently paid Apple to help me solve my Apple Mail issues that have been on and off especially over the last two to three months. I use my mail client every day. While I was going through the process with the Apple Tech, she told me the issues were Yahoo related. Yahoo was about to transition to new servers and were having all kinds of issues with the transition. And now those issues are really up in the air now that Yahoo is being taken over by some one else? Dont know who it is but I think it is ATT. She said the Apple Mail application world work for a bit with a server, then lose contact with the server and would hunt for the servers. At least that is what I got out of the conversation with her. I'm no expert and I know just enough to hang myself.

     

    Initially I thanked the Tech for helping me and at that time I thought the problem was solved. Low and behold about an few minutes later, it started again where Apple Mail quit working again.

     

    Something interesting, I down loaded a mail client nemed Thunderbird. I was so frustrated with Apple Mail and I thought I would try another mail client rather than logging into Yahoo Mail everyday to read my emails (don't forget about the fact you can do this). Life was so much simpler when Apple Mail just worked!

     

    After I setup Thunderbird and started using this mail client, every time I started Thunderbird,  if I had Apple Mail running at the same time, voila! Apple mail would start working perfectly. Even though it seems Thunderbird always works and Apple mail would not work for more tha a few minutes at a time. I have been relying on Thunderbird all the time now and Apple Mail still stops working after a while.

     

    To get Apple mail working all I had to do was restart Thunderbird and Apple Mail worked for about 15 minutes at a time. Thunderbird always works when the application is started, then Apple Mail immediately starts working again time after time. Why would the Mail client Thunderbird aways work and Apple Mail starts working evey time I start Thunderbird?? IM NOT VERY SMART ABOUT THIS, BUT IT SEEMS APPLE MAIL IS THE CULPRIT????

     

    Upate to my own post! It appears that Thunderbird also loses contact with the servers. When it notifies you about losing contact, just hit "Try Again" and it immediately starts working again. It is much more reliable than Apple Mail. Hope this hepls.

     

    LLOKEN

     

    Message was edited by: llokensmi

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