how to delete personal info when selling my ipod

Question

Level 1

0 points

how to delete personal info when selling my ipod

Hello everyone,

I own an ipod touch 4g and think about selling it becase I've purchased an Iphone 4.

What should I do in order to delete personal info from my ipod? I did "delete all content" in ipod's general menu. Will it delete all my purchased apps and any account information for sure?

Is the Ipod registered on my name and personal info (I mean, will anyone be able to find out my personal contact info I gave to Apple when first connecting the ipod to itunes?)?

I'm kinda worried since I might end up selling it to a person I don't know and don't want anyone to get any of my personal information ...

Thanks in advance, and I hope I posted it on the right forum.🙂

Have a great day!

iPod touch, iOS 4.3.3

Posted on Aug 4, 2011 7:30 AM

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Answer 1

planb77

Level 7

32,428 points

Aug 4, 2011 7:56 AM in response to Ipod4gOwner

If you chose the Erase All Content and Settings option, you should be good to go. This wipe ALL date and information from the iPod and sets it back to its original default settings.

B-rock

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Answer 2

OllieO96

Level 2

247 points

Aug 4, 2011 8:39 AM in response to Ipod4gOwner

Plug it into other and on the device options page click the restore button, this will put ti back to day one as though you just got it out of the box, forgetting all networks, perosnal information and settings. It will delete everything apart from the OS

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Answer 3

Ipod4gOwner Author

Level 1

0 points

Aug 4, 2011 11:59 AM in response to planb77

my iopd is 8GB and it's still doing the "erase all content", like 5-6 hours now.

There's an Apple logo and a circle that spins like it's loading something. no pogress bar though.

how long should it take?

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Answer 4

lllaass

Level 10

210,411 points

Aug 4, 2011 12:01 PM in response to Ipod4gOwner

If it is a 1G or 2G iPod it can take hours. Make sure it is charging. Otherwise if the battery dies it takes effort to recover the iPod.

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Answer 5

Ipod4gOwner Author

Level 1

0 points

Aug 4, 2011 12:39 PM in response to lllaass

it's an ipod touch 4g 8GB. should it take that long?

and the ipod is connected to the charger during all the process.

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Answer 6

lllaass

Level 10

210,411 points

Aug 4, 2011 2:11 PM in response to Ipod4gOwner

It should only take seconds since:

This resets all settings, and erases all your information and media by removing the

encryption key to the data (which is encrypted using 256-bit AES encryption).

I would first try resetting the iPod:

Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home

button at the same time for at least ten seconds, until the Apple logo appears.

Next would be to place thei Pod in recovery mode and retore the iPod to factory defaults/new iPod. For recovery mode see:

iPhone and iPod touch: Unable to update or restore

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Answer 7

Ipod4gOwner Author

Level 1

0 points

Aug 4, 2011 7:13 PM in response to lllaass

Thanks, figured out myself I should restart it, worked great. Though it was the same story in the next few tries to erase all data.

I updated the iOS to 4.3.5 and now it erases all data without problem.

Now I only want to know if my personal info is stored at Apple as the owner of this ipod. And if someone who buys my ipod will be able to access the information.

I'd be grateful if someone gave me a link to the page I could send Apple an email asking this, since the only one I found is a page where you must pay if you don't have and apple care plan. My ipod is 4 months old btw.

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