5 Replies Latest reply: Mar 9, 2012 7:22 AM by westpanther11
LaurenNikalay Level 1 Level 1

while i was away my little sister lorienna got ahold to my ipod touch..she kept trying to guess my passcode..and disabled my ipod so its showing the message ipod disabled connect to itunes..only thing is my usb port on my laptop is broken (thanks to lorienna..she ruins everything


)..and so im using another computer to try and restore my ipod with all my music, videos, apps,etc. until i can actually do it from my computer. This computer is saying i need to enter my passcode so it can connect to my ipod..but again..thanks to lori..i cant..so how do i restore my ipod or whatever i need to do to get my ipod back..because i NEED this thing! lol..please help! Thank you for your time!

iPod touch
Solved by lllaass on Aug 5, 2011 6:16 AM Solved

You need to place the iPod in recovery mode and then restore the iPod via iTunes.  For recovery mode see:

iPhone and iPod touch: Unable to update or restore


SInce it is not your syncing computer you can only restore to factoy defaults/new iPod.  It will be like it was when you originlly purchased the iPod.


If you had a backup you could restore from that backup.  The backup is located here. You may have to turn on showw hidden files.

  • Mac: ~/Library/Application Support/MobileSync/Backup/
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
  • Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

You can redown stuff here:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

The music only applies to the USA for now.

Reply by planb77 on Aug 5, 2011 6:11 AM Helpful

Connect the iPod Touch to iTunes in Recovery Mode and restore it to factory settings.  See this article for instructions on getting your iPod Touch into Recovery Mode.



This means you will lose everything on the iPod.  There is no other way other than knowing or remembering the passcode.



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