Apple Hardware Test (AHT) is GONE!! after Lion install

After installing Lion on my new early 2011 MBP the AHT is gone...

Pressing "D" will not load the AHT (it was installed and working fine in my MBP prior to Lion).

I called the APP hotline to inquire about it and the technician couldn't boot into the AHT on all the macs with Lion available to him.

(a report has been filed with the engineering team)


According to the newly updated KB: http://support.apple.com/kb/ht1509

QUOTE: "Some Macintosh computers that shipped with OS X Lion support the use of Apple Hardware Test over the Internet."


After pressing and holding the "D" key the Mac just loads into the desktop... There is no online AHT or pre-installed AHT available...


>> Is anybody else having this problem?? <<

If you are having the same problem maybe you should also report it to Apple: http://www.apple.com/feedback/ or the APP hotline...

MacBook Pro , MacBook , Mac Mini , PowerBook , iBook, Mac OS X (10.7), AEBS (N) and almost every Apple software available in the market

Posted on Aug 5, 2011 2:24 PM

Reply
97 replies

Jun 17, 2014 10:29 AM in response to WZZZ

I called Apple and was told my system is "obsolete" and they no longer support machines which originally shipped with 10.4. Their advice was to reinstall the OS, which only removed the .diagnostics folder from CoreServices once more.


My only hope is one of the true Apple geniuses on this forum can think of a solution. I've gotten very sage advice here before.

Jun 17, 2014 10:40 AM in response to Ray Ban

If you're in NY bring it in to Tekserve. They will probably still work on it. Although there may be a charge for the diagnosis. If you are seeing .diagnostics in its proper location with invisible files folders toggled on, and it still doesn't work, then I doubt anyone here will be able to offer a solution. If the drive has never been replaced, it's quite likely that. They don't last forever.


To toggle invisibility on, copy into Terminal


defaults write com.apple.finder AppleShowAllFiles -bool true ; killall Finder


Then hit return/enter and navigate to that location in CoreServices.


To reverse, change the true to false

Jun 17, 2014 10:53 AM in response to WZZZ

Oops! I forgot to mention that I manually upgraded the RAM to 2GB and internal HD to a 1TB Western Digital Caviar Black.


I always suspected my new HD wasn't up to snuff because it makes an audible crunching sound whereas the native 250GB was almost completely silent. WD offered me the option to exchange the drive (and its still under warranty), but I paid $100 to have the drive installed by an authorized Apple service center and they wanted to be paid again to replace the drive.


Could either the RAM or new HD be causing the issue?

Jun 17, 2014 11:00 AM in response to Ray Ban

Sure, but can't be certain without running the AHT or getting a diagnosis from a shop which will run the Apple Service Diagnostic for your model.


If you could boot and get in, you can try running the free demo to see what it says about the drive. Also, get in to Console in Utilities>System Log and see if it's showing I/O errors.


http://www.volitans-software.com/smart_utility.php


And if you can open Disk Utiltiy and see if it says


SMART Status Verified or not. Although it can be failing and still show verified. SMART from with DU is not very reliable.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Hardware Test (AHT) is GONE!! after Lion install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.