The Pop-up That Won't Die In Pages Tracking

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Level 1

50 points

The Pop-up That Won't Die In Pages Tracking

Pages version 4.1 (923) running on Lion, OSX 10.7

When you turn on Tracking, an annoying translucent post-it pops up—no matter where you put your cursor. It tells you the last thing you did in the document, and when you did it—like that's something you need to know.

And it won't go away until you click someplace else in the document.

AND there's no way to turn the feature off. Really, I looked everywhere in preferences, and an Apple Pages specialist confirmed that on the phone.

I swear, it's as bad as the paperclip in MS Word.

OH! And on Lion -- the ****** thing stays on the screen when you switch apps. I'm looking at one right now at the bottom of the screen, while I'm in Safari. And it MOVES—now it's on top of this message's menu bar. It appears and disappears. To get rid of it, I'd have to switch pack to Pages and click somewhere in the doc. It's like a villain in Doctor Who.

Since there's no way to turn it off in the program, that leaves the terminal—which I've never used but am willing to brave if someone would be so kind as to tell me what the frak to do and how to do it?

Pretty please?

Or is there someone smart enough write an Applescript or patch?? I'm dyin' here.

Thank you in advance,

outlaw

MacBook Pro, 13"-OTHER, Mac OS X (10.7)

Posted on Aug 6, 2011 9:44 AM

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Answer 1

Aug 6, 2011 3:07 PM in response to outlawgal

It doesn't sound like a Pages thing, instead it sounds like a System Preference, go check there to see what may have kicked it off.

I am not on Lion right now so can't check for you.

Peter

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Answer 2

KOENIG Yvan

Level 8

41,807 points

Aug 7, 2011 8:00 AM in response to outlawgal

As far as I know, the local menu entitled "Bulles de suvi" in French isn't deeply buried !

Check the item "Hide All" and, what a wonderful surprise, the post-its will no longer pop.

To Peter's attention, it's not a system feature, just a Pages's documented one 😉

Yvan KOENIG (VALLAURIS, France) dimanche 7 août 2011 16:59:24

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

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Answer 3

fruhulda

Level 6

15,161 points

Aug 7, 2011 8:44 AM in response to outlawgal

Could you take a screen shot of it?

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Answer 4

KOENIG Yvan

Level 8

41,807 points

Aug 7, 2011 11:18 AM in response to fruhulda

Hi Fruhulda

I assume that it's that because I didn't got an other artifact under Lion.

I took the shot under Snow Leopard (10.6.8)

Yvan KOENIG (VALLAURIS, France) dimanche 7 août 2011 20:15:47

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

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Answer 5

fruhulda

Level 6

15,161 points

Aug 7, 2011 12:02 PM in response to KOENIG Yvan

Well, I don't think that is what the OP has a problem with because those boxes stays in place and isn't translucent. Better let the OP show us the translucent pop-up.

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Answer 6

outlawgal Author

Level 1

50 points

Aug 7, 2011 9:22 PM in response to fruhulda

Thanks, fruhulda. Right, it's not a Preferences issue. It's definitely a Pages issue. Here's a screen shot of the translucent post-it pop-up. Note the blue correction bubble on the left—the pop-up is on the right. Any thoughts?

xo

outlaw

and another picture -- all the "hide all" type settings are set to hide.

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Answer 7

fruhulda

Level 6

15,161 points

Aug 7, 2011 9:41 PM in response to outlawgal

Gather as much. You said it stayed even when you shifted over to Safari?

I would first delete the com.apple.iwork.pages.plist from the Users > your name Library > Preferences. In Lion press option (Ithink) and use the Go menu in Finder to find the Library.

Then I would Repair permissions using Onyx or the Disk Utility.

Restart the computer and try Pages out again.

If the problem persists check if it is with all documents or if it is just one causing this.

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Answer 8

outlawgal Author

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Aug 7, 2011 9:49 PM in response to fruhulda

Ah, you think like me. Yep, I tried deleting the pref files, and repairing permissions using Lion Cache Cleaner. The pop-up happens in any marked up document, not just the one I took the picture of. The Pages expert at AppleCare was able to duplicate the problem, and he couldn't find a workaround. LOL!

It only happens when tracking is on—and the only people who use tracking are people trying to edit something back and forth with someone else.

I think that when Apple made a great word processor, they forgot that sometimes writers would wanna use it. ::grin:: Thanks for your interest in this.

xo

outlaw

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Answer 9

fruhulda

Level 6

15,161 points

Aug 7, 2011 10:32 PM in response to outlawgal

I don't have Lion so I can't reproduce the problem. This is the first time I have heard about it so I guess it has to do with Lion.

Do give Apple feedback on this. http://www.apple.com/feedback/pages.html

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Answer 10

outlawgal Author

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50 points

Aug 8, 2011 7:23 AM in response to fruhulda

Thanks for the link to the feedback page, fruhulda—i've now filled that in.

Oddly enough, I never used the tracking feature before I upgraded to Lion, so I don't know if the bug was there before 10.7 or not. The "Pages Expert" on the phone at Apple told me that after he dug around for awhile, that the pop-up is built in to Tracking in Pages—he sees it there, but sees no way to turn it off.

So, it's a truly annoying little bug—the first thing that's made me want to use MS Word in over three years. 😁 (but only for the tracking stage of final edits).

Thank you again. I'm leaving this discussion open, just in case someone does figure out a workaround.

xo

outlaw

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Answer 11

outlawgal Author

Level 1

50 points

Aug 8, 2011 7:26 AM in response to KOENIG Yvan

A word of thanks for trying to figure this out. As you can see, it really is a Pages issue, not an overall Preferences issue — and the pop-up I'm reporting is not the same as what Apple calls "bubbles," like the blue one you sent a picture of. The pop-up I'm talking about is pale, translucent yellow and appears on top of the text you're working on—not neatly off to the side. But thanks again.

xo

outlaw

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Answer 12

KOENIG Yvan

Level 8

41,807 points

Aug 8, 2011 7:44 AM in response to outlawgal

I got it.

But here it's behavior isn't annoying and is logical.

It appear when I made a change and stop typing for this or that reason.

It seems that it's flagging the fact that the AutoSave feature do its duty saving the change in the Tracking stack.

As we can't disable the AutoSave feature I can't guess a way to get rid of that but I repeat that here, it just appear once and diappear immediately. So, I'm unable to catch it in a screenshot.

Yvan KOENIG (VALLAURIS, France) lundi 8 août 2011 16:44:09

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

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Answer 13

outlawgal Author

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50 points

Aug 8, 2011 7:58 AM in response to KOENIG Yvan

Thanks. You say it appears, and then disappears right away? That's different from what happens with mine, which appears and then will not leave the screen until I click somewhere in the document (not on the pop-up). That's how I'm able to catch it in a screenshot. 😉

outlaw

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Answer 14

KOENIG Yvan

Level 8

41,807 points

Aug 8, 2011 8:20 AM in response to outlawgal

Hello

I promised to an other asker that I will switch quickly to 10.6.8 so I have no time to re-read the entire thread.

If you didn't already do that, may you try to run Pages in an other user account to see if the bubble behave the same ?

Yvan KOENIG (VALLAURIS, France) lundi 8 août 2011 17:20:19

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community

To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

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Answer 15

fruhulda

Level 6

15,161 points

Aug 8, 2011 9:13 AM in response to outlawgal

I did inply it being an overall preference issue. Pages has its own preference file which I gave you the name of and where it is.

The transparent box only shows when I hover over the > button in the track changes blue text box. When I move the cursor or click on the button it disappears.

You said it also showed when you had safari active, did you se the Pages page or was it hidden behind a Safari window?

It can be a corrupt preference file. It can be something in Pages that isn't OK. Could we first do the test where you log in to another account on the computer and see if Pages is working as it should or the problem persists being there?

If you don't have a second account create one in the System Preferences > Accounts. I have one I call Test just for the purpose of testing things.

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