Is there a way to mark as "not junk" mail?

What's so difficult is that there IS no "Not Junk" option, only "Move to Inbox," (see screen shot) which leaves the message still brown tinted with the banner "Mail thinks this message is junk mail." Even IN the Inbox.

twitchyMike wrote:

Don't moan at my message, Apple. I'm complaining about your software, logically. Use it for your benefit. don't criticise a customer.

Apple's not going to moan because they're not reading here. If you have something you want Apple to hear, use the feedback page:

http://www.apple.com/feedback

In Mail, the Spam folder and Junk folder are distinctly different. Spam folder is in relation to 3rd party software for spam filtering which makes the junk folder obsolete and decommissioned.

ex. see SpamSieve for superior control and spam filtering.

From the Mail Help menu:

Mark messages as junk or not junk

Mail can analyze the content of incoming messages and identify which ones are likely to be junk mail. It highlights these messages in color (by default, in brown) in your Inbox.

If you receive messages that have been highlighted as junk, or messages that are junk but weren’t highlighted, you can mark the messages as not junk or junk. When you mark messages, Mail updates the junk mail database accordingly. Over time, Mail will identify junk mail more accurately.

HideMark messages as junk

HideMark messages as not junk

This works on email that is NOT from the exchange server (ie it works in mail from me.com and it works with gmail) where I can also see the "not junk" button.

However for email from the exchange server there is no "not junk" button and the "thumbs down" icon does NOT change to thumbs up. There is also NO menu option "mark-not junk mail" I've looked all over and I am stumped. It's only a problem eith the exchange server. Particularly important because this is work email.

Plus it's marking a lot of legitimate email as "junk" so I really need to be able to unmark it or trun off junk email filtering (which I'd really rather not do).

Any help MUCH appreciated

I get golden brown. alway a top right button to click NOT JUNK. when I want to. I did it this time. put in a mailbox with a rule so it always goes there next time. it is there. however I view it in that mailbox or as 'today' smart box.every time I see it listed it as golden brown. can't remove junk status which I did before. it shows as black or brown when I select it. Mail has a mind of its own. no logic. either black, as I want, or then golden, however Mail wants to. Don't moan at my message, Apple. I'm complaining about your software, logically. Use it for your benefit. don't criticise a customer.

I just discovered this: Open the message that is marked as junk. A tan bar will appear at the top left saying something like, "Mail thinks this message is junk." On the right side will be two buttons: Not Junk and Move to Junk. Clicking the Not Junk button makes the message look like any other non-junk email.

Well,

I'm going through my Junk folder; those that are Junk, I'll move to my Spam Archive. Those that are not Junk, I'd like to move other folders, but now they are scattered around Inbox.

I would like to have "Not Junk, But Do Not Automatically Move My Mail, Dear Tim!"-button.

The thumbs down icon (mark as junk) should change to a thumbs up icon (mark as not junk) when you click on any mail in the junk mail folder that has already been marked as junk.

Regards,

Captfred

I can see one in mine when I select the message in the Junk folder:

Regards,

Colin R.

Mail > view > show toolbar.

Oh it's there as well on mine but I was going for the 'show the Not Junk button on the message' approach 🙂

Tim Toady

(perl: There Is More Than One Way To Do It)

Ah, good point. 😉

Ok soooooo

I have mail that is in an INBOX marked as Spam. How do I change it's status to NOT SPAM?

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