CANNOT install Mac Office 2011 !! Help PLEASE

I have wasted 5 hours on this tonight. I really hope someone can help me. I am running a powerbook 15.4" on Lion. I purchased Mac Office 2011 via download today. I got the DMG file and when it opens and verifies there is an error. If I click 'skip' it gets past this error and I can access the installer. However, when I install, it goes to about 50% through then suddenly changes to 'cleaning up' and I get the following message: 'The installation failed. The installer encountered an error that caused installation to fail. Contact the software manufacturer for assistance.'


What the eff is going on here? I have searched 500 different ways on Google. I have tried starting in safe mode...this still leads it to fail. One thing I will say is when the computer turns on and I hear the sound, I hold down shift. I get the spinning gear with progress bar, however the computer loads up before the progress bar completely fills.


How can I fix this?! I just paid 150 dollars for this software. PLEASE someone help me out here.


Thanks so much in advance

MacBook Pro 15"

Posted on Aug 6, 2011 8:25 PM

Reply
6 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

CANNOT install Mac Office 2011 !! Help PLEASE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.