QTKitServer crashes

Question

Level 1

10 points

QTKitServer crashes

Almost always, whenever I open a Finder window, QTKitServer crashes indicating Quick Look Helper quit unexpectedly. This is new with Lion. This has also happened when viewing a text clipping. The com.apple.qtkitserver dated August 3, 2011 was installed by Lion. Quick Look continues to function, though. Is there any fix for this available yet?

Thanks,

mohex

Process: com.apple.qtkitserver [20498]

Path: /System/Library/XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple. qtkitserver

Identifier: com.apple.qtkitserver

Version: 1.0 (1)

Build Info: QuickTime-2246000000000000~1

Code Type: X86 (Native)

Parent Process: ??? [1]

Date/Time: 2011-08-07 08:47:29.861 -0400

OS Version: Mac OS X 10.7 (11A511)

Report Version: 9

Interval Since Last Report: 300805 sec

Crashes Since Last Report: 70

Per-App Interval Since Last Report: 477 sec

Per-App Crashes Since Last Report: 57

Anonymous UUID: 44722CFB-9EA9-42FB-ABD0-B618898E47C1

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000005b9b140

VM Regions Near 0x5b9b140:

__TEXT 0000000005ac3000-0000000005b94000 [ 836K] r-x/rwx SM=COW /Library/Application Support/3ivx/*.dylib

--> __DATA 0000000005b94000-0000000005bcf000 [ 236K] rw-/rwx SM=COW /Library/Application Support/3ivx/*.dylib

__DATA 0000000005bcf000-0000000005bef000 [ 128K] rw-/rwx SM=PRV /Library/Application Support/3ivx/*.dylib

Application Specific Information:

objc[20498]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 ??? 0x05b9b140 get_feature_flags + 0

1 lib3ivxEnc.dylib 0x05b18f38 InitHooks + 5088

2 lib3ivxEnc.dylib 0x05b1ad4e InitThrivex + 68

3 lib3ivxEnc.dylib 0x05b2ebdc l3_init + 11

4 com.3ivx.videocodec 0x05aa756d ThrivXCDOpen + 676

5 com.apple.CoreServices.CarbonCore0x9a0a586c callComponentStorage_44 + 25

6 com.apple.CoreServices.CarbonCore0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

7 com.apple.CoreServices.CarbonCore0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

8 com.3ivx.videocodec 0x05aa6d5e ThrivXCDComponentDispatch + 173

9 com.apple.CoreServices.CarbonCore0x9a0ca949 CallComponent + 223

10 com.apple.CoreServices.CarbonCore0x9a0ca992 CallComponentDispatch + 29

11 com.apple.CoreServices.CarbonCore0x9a136b6c CallComponentOpen + 43

12 com.apple.CoreServices.CarbonCore0x9a0c9608 OpenAComponent + 426

13 com.apple.CoreServices.CarbonCore0x9a0c9688 OpenComponent + 24

14 org.perian.Perian 0x053680d3 CompressCodecOpen + 264

15 com.apple.CoreServices.CarbonCore0x9a0a586c callComponentStorage_44 + 25

16 com.apple.CoreServices.CarbonCore0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

17 com.apple.CoreServices.CarbonCore0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

18 org.perian.Perian 0x053681f8 CompressCodecComponentDispatch + 130

19 com.apple.CoreServices.CarbonCore0x9a0ca949 CallComponent + 223

20 com.apple.CoreServices.CarbonCore0x9a0ca992 CallComponentDispatch + 29

21 com.apple.CoreServices.CarbonCore0x9a136b6c CallComponentOpen + 43

22 com.apple.CoreServices.CarbonCore0x9a0c9608 OpenAComponent + 426

23 com.apple.CoreServices.CarbonCore0x9a0c9688 OpenComponent + 24

24 com.apple.CoreServices.CarbonCore0x9a0ca8d0 CallComponent + 102

25 com.apple.CoreServices.CarbonCore0x9a0ca992 CallComponentDispatch + 29

26 com.apple.CoreServices.CarbonCore0x9a1369f6 CallComponentGetPublicResource + 57

27 com.apple.QuickTime 0x9075d65f cchaMissing + 329

28 com.apple.CoreServices.CarbonCore0x9a0ca0a5 GetComponentPublicResourceList + 691

29 com.apple.QuickTime 0x9075ca7f startUsingCachedCodecCharacterizations + 263

30 com.apple.QuickTime 0x9075c540 FindBestChain + 30

31 com.apple.QuickTime 0x9075b362 ICMSequenceGetChain + 504

32 com.apple.QuickTime 0x90755bea DoBandedDecompress + 5291

33 com.apple.QuickTime 0x90754536 ICMAction + 2500

34 com.apple.QuickTime 0x9075398a ICMDeviceLoop + 4098

35 com.apple.QuickTime 0x90751ec3 DecompressSequenceBeginPrivate2 + 1258

36 com.apple.QuickTime 0x9079cc5d DecompressSequenceBeginS + 127

37 com.apple.QuickTimeComponents.component0x95cbe577 0x956b7000 + 6321527

38 com.apple.QuickTimeComponents.component0x95cbeb3c 0x956b7000 + 6323004

39 com.apple.QuickTimeComponents.component0x95cc0866 0x956b7000 + 6330470

40 com.apple.QuickTimeComponents.component0x95cc322f 0x956b7000 + 6341167

41 com.apple.QuickTimeComponents.component0x95cb6213 0x956b7000 + 6287891

42 com.apple.CoreServices.CarbonCore0x9a0a5d59 callComponentStorage_44444 + 47

43 com.apple.CoreServices.CarbonCore0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

44 com.apple.CoreServices.CarbonCore0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

45 com.apple.QuickTimeComponents.component0x95cb3ada Video2ComponentDispatch + 95

46 com.apple.CoreServices.CarbonCore0x9a0ca949 CallComponent + 223

47 com.apple.CoreServices.CarbonCore0x9a0ca992 CallComponentDispatch + 29

48 com.apple.QuickTime 0x9079b5a8 MediaMoviesTask + 61

49 com.apple.QuickTime 0x9079a6e2 TaskMovie_priv + 3712

50 com.apple.QuickTimeComponents.component0x95d56e4f 0x956b7000 + 6946383

51 com.apple.QuickTimeComponents.component0x95d607cd 0x956b7000 + 6985677

52 com.apple.QuickTimeComponents.component0x95d5320c 0x956b7000 + 6930956

53 com.apple.CoreServices.CarbonCore0x9a0a57b4 callComponentStorage_4 + 15

54 com.apple.CoreServices.CarbonCore0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

55 com.apple.CoreServices.CarbonCore0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

56 com.apple.QuickTimeComponents.component0x95d50a93 _MCComponentDispatch + 64

57 com.apple.CoreServices.CarbonCore0x9a0ca949 CallComponent + 223

58 com.apple.CoreServices.CarbonCore0x9a0ca992 CallComponentDispatch + 29

59 com.apple.QuickTime 0x907994f8 MCIdle + 37

60 com.apple.QuickTime 0x90798172 QTOMovieObject::SendCommand(unsigned long, void const*) + 2154

61 com.apple.QuickTime 0x9077ff98 DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 874

62 com.apple.QuickTime 0x9077fb8e QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 188

63 com.apple.QuickTime 0x9077f57a QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1526

64 com.apple.QuickTime 0x907978ff QTSendToObject + 98

65 com.apple.QTKit 0x93323ed9 QTObjectTokenExecuteCommand + 82

66 com.apple.QTKit 0x932ff6a4 -[QTMovie_QuickTime idle] + 311

67 com.apple.QTKit 0x932e990b +[QTMovie_QuickTime idleAllMovies:] + 374

68 com.apple.Foundation 0x9b4f2373 __NSFireTimer + 166

69 com.apple.CoreFoundation 0x9955a256 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22

70 com.apple.CoreFoundation 0x99559be7 __CFRunLoopDoTimer + 743

71 com.apple.CoreFoundation 0x99538ce0 __CFRunLoopRun + 1888

72 com.apple.CoreFoundation 0x995381ec CFRunLoopRunSpecific + 332

73 com.apple.CoreFoundation 0x99548f11 CFRunLoopRun + 129

74 com.apple.XPCService 0x96a4a393 xpc_service_main + 454

75 com.apple.qtkitserver 0x000ce382 main + 158

76 com.apple.qtkitserver 0x000b91b5 start + 53

Posted on Aug 7, 2011 5:53 AM

Reply

Answer 1

Yule

Level 1

15 points

Aug 10, 2011 12:21 PM in response to mohex

I am getting the same problem in Spades since I loaded Lion onto my iMac. It does not happen on my MacBook Pro with Lion. It seems to happen when I interact with Finder, usually saving a file or sending a file. Although it sometimes seems to do it for no reason - very strange. Anoying rather than fatal.

Yule

Reply

Answer 2

Aug 11, 2011 7:25 PM in response to Yule

I am experiencing exactly the same issue. It blows up about 30 times a day. Looking through the error I noticed 3ivx was causing the error.

I went ahead and unistalled 3ivx. So far so good. It hasn't crashed in a while. Keeping my fingers crossed.

Reply

Answer 3

Yule

Level 1

15 points

Aug 12, 2011 12:56 PM in response to Gordito4u

Gordito4u

I have 3ivx on my system too. I have uninstalled it and now have my fingers crossed. You score extra points for finding this. Thanx

Yule

Reply

Answer 4

mohex Author

Level 1

10 points

Aug 12, 2011 1:04 PM in response to Gordito4u

Gordito4u -

I believe you've got it! Good close reading of my crash report, something I missed. I found the 3ivx and removed it, and have not experienced this crash since.

Thanks!

mohex

Reply

Answer 5

JCrebbin

Level 2

230 points

Aug 21, 2011 2:16 AM in response to mohex

Testing shows you are correct, well done (and thank you!).

Uninstalling 3ivx solved the problem.

Reply

Answer 6

lowstyle

Level 1

0 points

Aug 31, 2011 2:43 AM in response to mohex

Hi, had the same problem with QTKitServer crashing in Finder, except it was Flip4Mac causing the problem in my case. Thanks for pointing to the right direction!

Reply

Answer 7

TonyK2

Level 1

4 points

Sep 10, 2011 11:58 AM in response to mohex

This works. I uninstalled 3ivx and problem went away. I must have filled out 100 Apple reports but that did nothing.

Reply

Answer 8

CLBlake

Level 1

0 points

Sep 25, 2011 9:11 PM in response to Gordito4u

Thank you so much. So far so good on my end. This was driving me CRAZY!!

Reply

Answer 9

Jan 4, 2012 9:25 AM in response to mohex

Quitting Perian and 3ivx has made a substantial improvement for me...so far.

Reply

Answer 10

dbajohn

Level 1

14 points

Feb 5, 2012 4:01 PM in response to mohex

same issue. Seems to mostly be affecting Aperture. But, search didn't show 3ivx installed but it was there in /Library/Application Support. Moved it to trash. Life gets better. Much thanks.

Reply

Answer 11

Dec 21, 2012 4:26 PM in response to mohex

EXC_BAD_ACCESS (SIGBUS) XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple.qtkitserver

iphoto continually crashing on import with iPhoto 9.4.2 on MacOSx

thank you forums - the problem was Flip4Mac - I removed that, import photos now works

Reply