11 Replies Latest reply: Dec 21, 2012 4:26 PM by t.i.wells
mohex Level 1 Level 1 (10 points)

Almost always, whenever I open a Finder window, QTKitServer crashes indicating Quick Look Helper quit unexpectedly.  This is new with Lion.  This has also happened when viewing a text clipping.  The com.apple.qtkitserver dated August 3, 2011 was installed by Lion.  Quick Look continues to function, though.  Is there any fix for this available yet?

 

Thanks,

 

mohex

 

Process:         com.apple.qtkitserver [20498]

Path:            /System/Library/XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple. qtkitserver

Identifier:      com.apple.qtkitserver

Version:         1.0 (1)

Build Info:      QuickTime-2246000000000000~1

Code Type:       X86 (Native)

Parent Process:  ??? [1]

 

Date/Time:       2011-08-07 08:47:29.861 -0400

OS Version:      Mac OS X 10.7 (11A511)

Report Version:  9

 

Interval Since Last Report:          300805 sec

Crashes Since Last Report:           70

Per-App Interval Since Last Report:  477 sec

Per-App Crashes Since Last Report:   57

Anonymous UUID:                      44722CFB-9EA9-42FB-ABD0-B618898E47C1

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Exception Type:  EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000005b9b140

 

VM Regions Near 0x5b9b140:

    __TEXT                 0000000005ac3000-0000000005b94000 [  836K] r-x/rwx SM=COW  /Library/Application Support/3ivx/*.dylib

--> __DATA                 0000000005b94000-0000000005bcf000 [  236K] rw-/rwx SM=COW  /Library/Application Support/3ivx/*.dylib

    __DATA                 0000000005bcf000-0000000005bef000 [  128K] rw-/rwx SM=PRV  /Library/Application Support/3ivx/*.dylib

 

Application Specific Information:

objc[20498]: garbage collection is OFF

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   ???                           0x05b9b140 get_feature_flags + 0

1   lib3ivxEnc.dylib              0x05b18f38 InitHooks + 5088

2   lib3ivxEnc.dylib              0x05b1ad4e InitThrivex + 68

3   lib3ivxEnc.dylib              0x05b2ebdc l3_init + 11

4   com.3ivx.videocodec           0x05aa756d ThrivXCDOpen + 676

5   com.apple.CoreServices.CarbonCore 0x9a0a586c callComponentStorage_44 + 25

6   com.apple.CoreServices.CarbonCore 0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

7   com.apple.CoreServices.CarbonCore 0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

8   com.3ivx.videocodec           0x05aa6d5e ThrivXCDComponentDispatch + 173

9   com.apple.CoreServices.CarbonCore 0x9a0ca949 CallComponent + 223

10  com.apple.CoreServices.CarbonCore 0x9a0ca992 CallComponentDispatch + 29

11  com.apple.CoreServices.CarbonCore 0x9a136b6c CallComponentOpen + 43

12  com.apple.CoreServices.CarbonCore 0x9a0c9608 OpenAComponent + 426

13  com.apple.CoreServices.CarbonCore 0x9a0c9688 OpenComponent + 24

14  org.perian.Perian             0x053680d3 CompressCodecOpen + 264

15  com.apple.CoreServices.CarbonCore 0x9a0a586c callComponentStorage_44 + 25

16  com.apple.CoreServices.CarbonCore 0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

17  com.apple.CoreServices.CarbonCore 0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

18  org.perian.Perian             0x053681f8 CompressCodecComponentDispatch + 130

19  com.apple.CoreServices.CarbonCore 0x9a0ca949 CallComponent + 223

20  com.apple.CoreServices.CarbonCore 0x9a0ca992 CallComponentDispatch + 29

21  com.apple.CoreServices.CarbonCore 0x9a136b6c CallComponentOpen + 43

22  com.apple.CoreServices.CarbonCore 0x9a0c9608 OpenAComponent + 426

23  com.apple.CoreServices.CarbonCore 0x9a0c9688 OpenComponent + 24

24  com.apple.CoreServices.CarbonCore 0x9a0ca8d0 CallComponent + 102

25  com.apple.CoreServices.CarbonCore 0x9a0ca992 CallComponentDispatch + 29

26  com.apple.CoreServices.CarbonCore 0x9a1369f6 CallComponentGetPublicResource + 57

27  com.apple.QuickTime           0x9075d65f cchaMissing + 329

28  com.apple.CoreServices.CarbonCore 0x9a0ca0a5 GetComponentPublicResourceList + 691

29  com.apple.QuickTime           0x9075ca7f startUsingCachedCodecCharacterizations + 263

30  com.apple.QuickTime           0x9075c540 FindBestChain + 30

31  com.apple.QuickTime           0x9075b362 ICMSequenceGetChain + 504

32  com.apple.QuickTime           0x90755bea DoBandedDecompress + 5291

33  com.apple.QuickTime           0x90754536 ICMAction + 2500

34  com.apple.QuickTime           0x9075398a ICMDeviceLoop + 4098

35  com.apple.QuickTime           0x90751ec3 DecompressSequenceBeginPrivate2 + 1258

36  com.apple.QuickTime           0x9079cc5d DecompressSequenceBeginS + 127

37  com.apple.QuickTimeComponents.component 0x95cbe577 0x956b7000 + 6321527

38  com.apple.QuickTimeComponents.component 0x95cbeb3c 0x956b7000 + 6323004

39  com.apple.QuickTimeComponents.component 0x95cc0866 0x956b7000 + 6330470

40  com.apple.QuickTimeComponents.component 0x95cc322f 0x956b7000 + 6341167

41  com.apple.QuickTimeComponents.component 0x95cb6213 0x956b7000 + 6287891

42  com.apple.CoreServices.CarbonCore 0x9a0a5d59 callComponentStorage_44444 + 47

43  com.apple.CoreServices.CarbonCore 0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

44  com.apple.CoreServices.CarbonCore 0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

45  com.apple.QuickTimeComponents.component 0x95cb3ada Video2ComponentDispatch + 95

46  com.apple.CoreServices.CarbonCore 0x9a0ca949 CallComponent + 223

47  com.apple.CoreServices.CarbonCore 0x9a0ca992 CallComponentDispatch + 29

48  com.apple.QuickTime           0x9079b5a8 MediaMoviesTask + 61

49  com.apple.QuickTime           0x9079a6e2 TaskMovie_priv + 3712

50  com.apple.QuickTimeComponents.component 0x95d56e4f 0x956b7000 + 6946383

51  com.apple.QuickTimeComponents.component 0x95d607cd 0x956b7000 + 6985677

52  com.apple.QuickTimeComponents.component 0x95d5320c 0x956b7000 + 6930956

53  com.apple.CoreServices.CarbonCore 0x9a0a57b4 callComponentStorage_4 + 15

54  com.apple.CoreServices.CarbonCore 0x9a152aa1 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45

55  com.apple.CoreServices.CarbonCore 0x9a152ae1 CallComponentFunctionWithStorageProcInfo + 30

56  com.apple.QuickTimeComponents.component 0x95d50a93 _MCComponentDispatch + 64

57  com.apple.CoreServices.CarbonCore 0x9a0ca949 CallComponent + 223

58  com.apple.CoreServices.CarbonCore 0x9a0ca992 CallComponentDispatch + 29

59  com.apple.QuickTime           0x907994f8 MCIdle + 37

60  com.apple.QuickTime           0x90798172 QTOMovieObject::SendCommand(unsigned long, void const*) + 2154

61  com.apple.QuickTime           0x9077ff98 DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 874

62  com.apple.QuickTime           0x9077fb8e QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 188

63  com.apple.QuickTime           0x9077f57a QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1526

64  com.apple.QuickTime           0x907978ff QTSendToObject + 98

65  com.apple.QTKit               0x93323ed9 QTObjectTokenExecuteCommand + 82

66  com.apple.QTKit               0x932ff6a4 -[QTMovie_QuickTime idle] + 311

67  com.apple.QTKit               0x932e990b +[QTMovie_QuickTime idleAllMovies:] + 374

68  com.apple.Foundation          0x9b4f2373 __NSFireTimer + 166

69  com.apple.CoreFoundation      0x9955a256 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22

70  com.apple.CoreFoundation      0x99559be7 __CFRunLoopDoTimer + 743

71  com.apple.CoreFoundation      0x99538ce0 __CFRunLoopRun + 1888

72  com.apple.CoreFoundation      0x995381ec CFRunLoopRunSpecific + 332

73  com.apple.CoreFoundation      0x99548f11 CFRunLoopRun + 129

74  com.apple.XPCService          0x96a4a393 xpc_service_main + 454

75  com.apple.qtkitserver         0x000ce382 main + 158

76  com.apple.qtkitserver         0x000b91b5 start + 53

  • 1. Re: QTKitServer crashes
    Yule Level 1 Level 1 (5 points)

    I am getting the same problem in Spades since I loaded Lion onto my iMac. It does not happen on my MacBook Pro with Lion. It seems to happen when I interact with Finder, usually saving a file or sending a file. Although it sometimes seems to do it for no reason - very strange. Anoying rather than fatal.

     

    Yule

  • 2. Re: QTKitServer crashes
    Gordito4u Level 1 Level 1 (20 points)

    I am experiencing exactly the same issue.  It blows up about 30 times a day.  Looking through the error I noticed 3ivx was causing the error. 

     

    I went ahead and unistalled 3ivx.  So far so good.  It hasn't crashed in a while.  Keeping my fingers crossed.

  • 3. Re: QTKitServer crashes
    Yule Level 1 Level 1 (5 points)

    Gordito4u

     

    I have 3ivx on my system too. I have uninstalled it and now have my fingers crossed. You score extra points for finding this. Thanx

     

    Yule

  • 4. Re: QTKitServer crashes
    mohex Level 1 Level 1 (10 points)

    Gordito4u -

     

    I believe you've got it!  Good close reading of my crash report, something I missed.  I found the 3ivx and removed it, and have not experienced this crash since.

     

    Thanks!

     

    mohex

  • 5. Re: QTKitServer crashes
    JCrebbin Level 2 Level 2 (215 points)

    Testing shows you are correct, well done (and thank you!).

    Uninstalling 3ivx solved the problem.

  • 6. Re: QTKitServer crashes
    lowstyle Level 1 Level 1 (0 points)

    Hi, had the same problem with QTKitServer crashing in Finder, except it was Flip4Mac causing the problem in my case. Thanks for pointing to the right direction!

  • 7. Re: QTKitServer crashes
    TonyK2 Level 1 Level 1 (0 points)

    This works. I uninstalled 3ivx and problem went away. I must have filled out 100 Apple reports but that did nothing.

  • 8. Re: QTKitServer crashes
    CLBlake Level 1 Level 1 (0 points)

    Thank you so much. So far so good on my end. This was driving me CRAZY!!

  • 9. Re: QTKitServer crashes
    Robert Lewis Level 2 Level 2 (330 points)

    Quitting Perian and 3ivx has made a substantial improvement for me...so far.

  • 10. Re: QTKitServer crashes
    dbajohn Level 1 Level 1 (10 points)

    same issue.  Seems to mostly be affecting Aperture.  But, search didn't show 3ivx installed but it was there in /Library/Application Support.  Moved it to trash.  Life gets better.  Much thanks.

  • 11. Re: QTKitServer crashes
    t.i.wells Level 1 Level 1 (0 points)

    EXC_BAD_ACCESS (SIGBUS)  XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple.qtkitserver 

     

    iphoto continually crashing on import with iPhoto 9.4.2 on MacOSx

     

    thank you forums - the problem was Flip4Mac   -  I removed that, import photos now works