My wife fixed the Lion Internet connectivity Problem!!

Question

Level 1

56 points

My wife fixed the Lion Internet connectivity Problem!!

This story kills me. I upgraded to lion on our two MBP. Mine worked great. My wife had the problem where, upon waking, the MBP was still connected to the wifi (airport express) BUT she had no connectivity to the internet.

I researched the heck out of this and tried everything.

I got on Apple care and we tried another 30min worth of stuff. Eventually they said bring it to a genius bar. I almost thought I had it when I reset everything to factory default on the airport. It worked a few times but then went back to the same problem.

Last night my wife popped out a cd in here machine. She asked if I had put it there. I had about a week ago. Not long after that he MBP problem went away. Well there is no way a CD in the laptop is going to affect internet connectivity.....so I assumed that my airport reset finally did the trick.

But.... this AM I noticed in the Apple support area that someone else noticed that when they pulled a cd out.....things worked.

This is ridiculous....

So I put the cd back in here computer....the problem is back!!... pulled it out....problem gone!

Went to my computer which never had a problem....put CD in....now I have a problem.....pulled it out....no problem (note that you do have to cycle the wireless one time only after you have the problem.... after that sleep...wake....restart....you name it it worked. The CD is a blank CD by the way.

So its crazy but my wife, who had problems with my tv remote, fixed the problem!!

15" Macbook Pro, Mac OS X (10.6.6)

Posted on Aug 7, 2011 10:53 AM

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Answer 1

baltwo

Level 9

62,386 points

Aug 7, 2011 11:24 AM in response to bob Keenan

Report this issue to Apple's engineering by sending a bug report via its Bug Reporter system. To do this, register as an Apple Developer—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report. You'll get a response and a follow-up number; thus, starting a dialog with engineering, hopefully getting them to put the issue at the top of their bug fix list.

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Answer 2

Aug 7, 2011 11:40 AM in response to baltwo

I don't think the free account you can register for gets a person access to bug reporting and current development software. I just tried it and got an error saying I much be a registered developer with costs $99 a year.

To report this issue to Apple you should use the Mac OS X feedback page.

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Answer 3

bob Keenan Author

Level 1

56 points

Aug 7, 2011 11:48 AM in response to Michael Allbritton

I just did it and it was free?

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Answer 4

thomas_r.

Level 7

32,031 points

Aug 7, 2011 11:49 AM in response to Michael Allbritton

I don't think the free account you can register for gets a person access to bug reporting

It does. I've got the free account and I can access the BugReporter.

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Answer 5

Aug 7, 2011 11:56 AM in response to thomas_r.

Interesting. I can't. I guess they don't like me. 😁

Anyway, that's not important. What's important is Bob being able to report the bug. Congratulations on finding a truly edge-case bug! Heh.

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Answer 6

baltwo

Level 9

62,386 points

Aug 7, 2011 12:13 PM in response to Michael Allbritton

Can't imagine what your issue with registering is all about. Your's is the first I've heard of it and have been recommending this route for years.

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Answer 7

iskray

Level 1

0 points

Aug 15, 2011 5:34 AM in response to bob Keenan

Thank you, thank you, thank you!! I have trying to figure this out for a week and with no luck! How crazy that it's all due to having a CD in the drive. But you are right -- it works.

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Answer 8

Oct 8, 2011 10:38 AM in response to bob Keenan

I wonder if it has anything to do with the "disc sharing" feature that allows someone on a nearby Mac which doesn't have an optical drive to "share" a CD or DVD.

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