Previous 1 2 Next 18 Replies Latest reply: May 6, 2012 11:18 PM by Inda
JamesAguilar Level 1 Level 1 (0 points)

After the latest IOS for AppleTV software update, my videos under the youtube subscriptions area no longer display. The issue's symptoms are described here ( fid=615fa88008bea9990004a9f356d2ac15).


Steps to reproduce:


1. Log in.

2. Go to subscriptions.

3. Click a subscription.


Expected behavior: The videos for the subscribed channel will load.

Actual behavior: The AppleTV displays a blank screen.


At least one other person that I know of is having the same problem.

AppleTV 2, iOS 4.3, (2557)
  • Eric S. Level 2 Level 2 (385 points)

    I'm having the same problem. Some videos do show up. For example, one of my subscriptions has hundreds of vidoes but only the 3 newest ones show up and no button to click to load more. Some subscriptions just show a blank screen as you state. And there is at least one subscription that appears to show all videos. Even has the button to click to load more. It seems almost every time there is an update to Apple TV, YouTube ends up getting messed up and then it takes Apple weeks or longer to fix it. I'm seriously thinking of getting a new Roku2 to see if I have better luck with that.

  • rtamaela Level 1 Level 1 (0 points)

    i'm having same problem after upgrade AppleTV software. Now, i wondered if i can downgrade the software.

  • ben236 Level 1 Level 1 (0 points)

    Same here.  Every time.  EVERY TIME there's an update, something happens with my YouTube subscriptions.  Previously, my videos were not placed in date order, and this time it's the symtoms described as above.  Usually, I have to wait a solid month before a new update comes out to fix the subscriptions.


    This weekend I was going to purchase another AppleTV for a different room.  I won't now until I know this is fixed.


    Please please fix it!

  • DoubleAx Level 1 Level 1 (0 points)

    Agree, the update did do something to YouTube subscriptions... again...

  • Max Deployment Level 1 Level 1 (0 points)

    Same here. It seems as if the update erased the subscriptions when it updated, but it's inconsistent. Some subscriptions have videos that were uploaded before the update; some channels have uploads after the update that don't show up. I've tried logging out of my account and logging back in; no dice. Fortunately my Favorites are still intact.

  • soxboy90 Level 1 Level 1 (0 points)

    Completely the same. Last week when I updated, I stopped seeing anything except for the newest 1-5 videos, totally random how many it would show though. This week however, now it isn't even letting me access my subscriptions at all.


    It says "No content was found. There are no subscriptions for this account on youtube" and then when I back out it says "No content was found. There is a problem communicating with Youtube. Try again later."

  • Eric S. Level 2 Level 2 (385 points)

    Well, YouTube subscriptions are still messed up. I did get a Roku 2 but unfortunately the Roku does not have a YouTube channel. I just assumed it would. Oh well. There is a lot more content available on the Roku. But the interface is not nearly as nice as the Apple TV and no YouTube and no streaming from your Mac. To let Apple know about the YouTube problem, go to and click on the Apple TV icon. I just did. If enough people complain, maybe they will fix it sooner than later.

  • rtamaela Level 1 Level 1 (0 points)

    Roku has youtube channel, but it is hidden you need to enable it with code. You can search it online. I use Roku 1, and watching youtube from roku. I will go to apple feedback to complain this. Hopefully they will fix it in next update.

  • Eric S. Level 2 Level 2 (385 points)

    Not available any longer. Google made Roku stop using the "hidden" channel. If you had this channel before,it will still work. Otherwise you can't YouTube on Roku.

  • Kris Nessa Level 1 Level 1 (0 points)

    I submitted a post to Apple's Feedback, but I also have the same issue.  Just purchased an Apple TV within the past 4 weeks.  Recently setup a YouTube account (after Google purchased them, and am using my Google account).  I can see my favorite YouTube videos, but every time I select "Subscriptions", Apple TV either does a hard reset or it resets to the main screen.


    I keep thinking that the new Google "frame" around YouTube has messed up this function.  The "Activity Sharing" within your YouTube settings no longer controls sharing your subscriptions like it used to.  It tries to draw you to your Google account. the issue we all have to setup 2 - step verification and use that to log into Apple TV?  Or is there just a bug with subscriptions and Apple TV?

  • NJFAstevelee Level 1 Level 1 (0 points)

    I just made a disscussion about this because I'm having that problem on my iPhone4 right now.

  • husker58d Level 1 Level 1 (0 points)

    I am having the same problem. The top rated videos work but I can't see my subscriptions on the Iphone 4s.

  • husker58d Level 1 Level 1 (0 points)

    I just checked and they are not showing up on the Imac or the Iphone.

  • gingergargoyle Level 1 Level 1 (0 points)

    Whatever the issue is it has screwed up the iPad version of the YouTube built in app as well!


    I'd be nice if apple would fix this

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