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YouTube subscriptions no longer display

After the latest IOS for AppleTV software update, my videos under the youtube subscriptions area no longer display. The issue's symptoms are described here (http://www.google.com/support/forum/p/youtube/thread?tid=615fa88008bea999&hl=en& fid=615fa88008bea9990004a9f356d2ac15).


Steps to reproduce:


1. Log in.

2. Go to subscriptions.

3. Click a subscription.


Expected behavior: The videos for the subscribed channel will load.

Actual behavior: The AppleTV displays a blank screen.


At least one other person that I know of is having the same problem.

AppleTV 2, iOS 4.3, (2557)

Posted on Aug 7, 2011 5:20 PM

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Posted on Aug 7, 2011 5:32 PM

I'm having the same problem. Some videos do show up. For example, one of my subscriptions has hundreds of vidoes but only the 3 newest ones show up and no button to click to load more. Some subscriptions just show a blank screen as you state. And there is at least one subscription that appears to show all videos. Even has the button to click to load more. It seems almost every time there is an update to Apple TV, YouTube ends up getting messed up and then it takes Apple weeks or longer to fix it. I'm seriously thinking of getting a new Roku2 to see if I have better luck with that.

18 replies
Question marked as Best reply

Aug 7, 2011 5:32 PM in response to JamesAguilar

I'm having the same problem. Some videos do show up. For example, one of my subscriptions has hundreds of vidoes but only the 3 newest ones show up and no button to click to load more. Some subscriptions just show a blank screen as you state. And there is at least one subscription that appears to show all videos. Even has the button to click to load more. It seems almost every time there is an update to Apple TV, YouTube ends up getting messed up and then it takes Apple weeks or longer to fix it. I'm seriously thinking of getting a new Roku2 to see if I have better luck with that.

Aug 13, 2011 5:45 PM in response to JamesAguilar

Same here. Every time. EVERY TIME there's an update, something happens with my YouTube subscriptions. Previously, my videos were not placed in date order, and this time it's the symtoms described as above. Usually, I have to wait a solid month before a new update comes out to fix the subscriptions.


This weekend I was going to purchase another AppleTV for a different room. I won't now until I know this is fixed.


Please please fix it!

Aug 19, 2011 9:29 AM in response to JamesAguilar

Same here. It seems as if the update erased the subscriptions when it updated, but it's inconsistent. Some subscriptions have videos that were uploaded before the update; some channels have uploads after the update that don't show up. I've tried logging out of my account and logging back in; no dice. Fortunately my Favorites are still intact.

Aug 21, 2011 3:28 AM in response to JamesAguilar

Completely the same. Last week when I updated, I stopped seeing anything except for the newest 1-5 videos, totally random how many it would show though. This week however, now it isn't even letting me access my subscriptions at all.


It says "No content was found. There are no subscriptions for this account on youtube" and then when I back out it says "No content was found. There is a problem communicating with Youtube. Try again later."

Aug 24, 2011 5:20 PM in response to Eric S.

Well, YouTube subscriptions are still messed up. I did get a Roku 2 but unfortunately the Roku does not have a YouTube channel. I just assumed it would. Oh well. There is a lot more content available on the Roku. But the interface is not nearly as nice as the Apple TV and no YouTube and no streaming from your Mac. To let Apple know about the YouTube problem, go to www.apple.com/feedback and click on the Apple TV icon. I just did. If enough people complain, maybe they will fix it sooner than later.

Aug 26, 2011 8:43 PM in response to JamesAguilar

I submitted a post to Apple's Feedback, but I also have the same issue. Just purchased an Apple TV within the past 4 weeks. Recently setup a YouTube account (after Google purchased them, and am using my Google account). I can see my favorite YouTube videos, but every time I select "Subscriptions", Apple TV either does a hard reset or it resets to the main screen.


I keep thinking that the new Google "frame" around YouTube has messed up this function. The "Activity Sharing" within your YouTube settings no longer controls sharing your subscriptions like it used to. It tries to draw you to your Google account. So...is the issue we all have to setup 2 - step verification and use that to log into Apple TV? Or is there just a bug with subscriptions and Apple TV?

YouTube subscriptions no longer display

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